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9.1

SpotScore

MURAL - Collaboration Software

MURAL Reviews in July 2026: User Ratings, Pros & Cons

Collaboration made easy, from anywhere.

4.7

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Starts from $9.99 / User / Month

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MURAL Reviews & Ratings

4.7

Excellent

Based on 1221 ratings & 792 reviews

Are you using MURAL?

Rating Distribution

Excellent

(769)

Very Good

(21)

Good

(1)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

Mural works best for distributed teams running synchronous workshops, design sprints, and brainstorming sessions where real-time co-editing matters. Before shortlisting, verify that your team can commit to live sessions—asynchronous workflows (leaving comments on static boards) feel clunky compared to tools like Miro or Figma. Check whether Mural's template ...Read more

MURAL pros and cons

  • Facilitates visual collaboration and ideation among distributed teams effectively.

  • Offers a variety of templates and tools for creative problem-solving and planning.

  • Enhances team alignment and productivity during brainstorming and planning phases.

  • Simplifies tasks like creating diagrams, user personas, and journey mapping.

  • May have a learning curve for new users and require time to acclimate to all features.

  • Limited ability to integrate with other collaboration tools.

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Showing 491-500 out of 792

AU

Anonymous User

02/22/21

5 out of 5

"Fantastic interactive tool"

What do you like best about Mural? Love the ability to organize team brainstorms and tools to allow multiple users/guests to post What do you dislike about Mural? It can be tricky for new users to figure out controls (may end up moving or deleting another's work sometimes). Recommendations to others considering Mural: Take advantage of the discount for non-profit organizations! We've found it's a very helpful tool for both facilitating brainstorming sessions and for ...

Read more

CW

Claire W

02/22/21

5 out of 5

"Mural is a wonderful place for collaboration - designer or not!"

What do you like best about Mural? I love how easy it is to create something simple or something more complex. We use Mural for workshops, collaborative brainstorm sessions and even for forms we create with other teams! What do you dislike about Mural? It's a bit more open than I'd like. Sometimes it can get a bit messy when you've got multiple people working together. I'd like it to be a bit more ordered. Recommendations to others considering Mural: When it comes down to it, there's no ...

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AS

Anastasia S

02/22/21

5 out of 5

"Interactive working board, perfect for remote workshops"

What do you like best about Mural? That there can be multiple people working simultaneously and that it rather reminds a whiteboard work with more extensive spacing than a .ppt What do you dislike about Mural? Sometimes it is not very handy to move some objects etc. What problems is Mural solving and how is that benefiting you? Remote workshops, brainstorming sessions, process illustration

JS

John S

02/21/21

5 out of 5

"Use of mural to create interaction in virtual user group meetings and roundtables"

What do you like best about Mural? Mural is a great whiteboard for digital client interaction. A key benefit is the functionality to predefine or structure the meeting by designing workflows, entering agendas, creating Q&A fields and areas for brainstorming, feedback etc. that is then used to stage and structure the interaction Secondly it is very user friendly and easy for all to access. Used it with as much as 250 clients in the same mural interacting. What do you dislike about Mural? No ...

Read more

AU

Anonymous User

02/21/21

5 out of 5

"Very well scaled application"

What do you like best about Mural? As mentioned in the title it is a very well-scaled application. Agile and it has helped my PI planning What do you dislike about Mural? Nothing specific to describe or to highlight here What problems is Mural solving and how is that benefiting you? I have used it extensively for my Product incremental planning as I'm a Scrum master. I use this to visualize business problem statements.

AU

Anonymous User

02/21/21

5 out of 5

"Great experience using this digital whiteboard!"

What do you like best about Mural? I love the user experience, interface and accessibility of Mural! Great to use for everyone especially across the virtual space What do you dislike about Mural? The links for internal and external sharing are quite confusing - could be simplified and made clear What problems is Mural solving and how is that benefiting you? To workout clients issues - facilitiating of workshop and brainstorming sessions

AU

Anonymous User

02/21/21

5 out of 5

"Ideal tool for remote and team work projects development"

What do you like best about Mural? Its user-friendly making things really simple What do you dislike about Mural? Sometimes its really slow and doesn't updates or loads easily What problems is Mural solving and how is that benefiting you? Remote team work, strategy development, ideation and co-creation workshops.

AU

Anonymous User

02/21/21

5 out of 5

"Reimagining Virtual Workshops"

What do you like best about Mural? Brings to life any sort of collaborative activity I need to do with 1-40 people. What do you dislike about Mural? Some very minimal user experience quirks but overall it’s a seamless experience. What problems is Mural solving and how is that benefiting you? Without Mural, I’m unsure how I would’ve been able to achieve business needs internally and for clients that require facilitated brainstorming and collaboration throughout the remote work environment. ...

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CB

Carlo B

02/21/21

5 out of 5

"Innovation and Usability tied together"

What do you like best about Mural? Ability to easily organize Murals into Rooms, cloning content and managing access grants What do you dislike about Mural? Integration with Agile backlog management tools is crucial and needs to be developed further Recommendations to others considering Mural: Test it for 10 minutes and it will suddenly become extremely easy and intuitive to use What problems is Mural solving and how is that benefiting you? Ability to run collaborative sessions from remote ...

Read more

AU

Anonymous User

02/21/21

5 out of 5

"Good tool..but still needs some work"

What do you like best about Mural? it helps people express what they want or need to say What do you dislike about Mural? moving things around, having to create an account for people who just need to join a meeting. this should be integrated with Zoom. Recommendations to others considering Mural: make it easy to access a session as a new user What problems is Mural solving and how is that benefiting you? communication...lots of data from clients

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].