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9.1

SpotScore

MURAL - Collaboration Software

MURAL Reviews in July 2026: User Ratings, Pros & Cons

Collaboration made easy, from anywhere.

4.7

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Starts from $9.99 / User / Month

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MURAL Reviews & Ratings

4.7

Excellent

Based on 1221 ratings & 792 reviews

Are you using MURAL?

Rating Distribution

Excellent

(769)

Very Good

(21)

Good

(1)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

Mural works best for distributed teams running synchronous workshops, design sprints, and brainstorming sessions where real-time co-editing matters. Before shortlisting, verify that your team can commit to live sessions—asynchronous workflows (leaving comments on static boards) feel clunky compared to tools like Miro or Figma. Check whether Mural's template ...Read more

MURAL pros and cons

  • Facilitates visual collaboration and ideation among distributed teams effectively.

  • Offers a variety of templates and tools for creative problem-solving and planning.

  • Enhances team alignment and productivity during brainstorming and planning phases.

  • Simplifies tasks like creating diagrams, user personas, and journey mapping.

  • May have a learning curve for new users and require time to acclimate to all features.

  • Limited ability to integrate with other collaboration tools.

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Showing 371-380 out of 792

MW

Mike W

08/16/21

5 out of 5

"Great Tool for Whiteboard Collaboration"

What do you like best about Mural? The thing I like best in Mural is the ability to easily share a working whiteboard with different colored post-it notes on various topics. Both registered users, as well as guests, can come together to address complex issues and drive consensus. On top of that ability, Mural has a long list of available templates, such as a product launch template, to help walk a team through project efforts. Easy-to-use controls, flexible views of the whiteboard, and ...

Read more

AU

Anonymous User

08/16/21

5 out of 5

"Great product for team collaboration"

What do you like best about Mural? Mural has all the tools that team collaboration needs. Personally, I feel it works much better than the physical whiteboard. Through Mural remote teams collaborate on the same project/meeting/workshop that the physical whiteboard can not have the capability. I like how Mural team keeps focusing on users and improving the product. What do you dislike about Mural? I don't dislike anything so far. Sometimes there were some connection issues, but I think that ...

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EB

Eileen B

08/16/21

5 out of 5

"Remote facilitation better than in-person"

What do you like best about Mural? I love the ability to actively engage 45+ people in remote facilitation with this tool, and be able to walk away with the session completely documented. No more need for copying or summarizing multiple paper flip charts with hundreds of loose post-it notes! What do you dislike about Mural? It is a challenge to transcribe information if the consumer wants all of the material captured in the mural into a Word or Excel file, for further consumption or ...

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AU

Anonymous User

08/16/21

5 out of 5

"A Wonder for Workshops!"

What do you like best about Mural? It makes virtual worshops so easy and interactive. Everyone can interact live, you can have timed activities and I love the voting feature! What do you dislike about Mural? It takes a bit of walking through to get less technologically savvy folks to understand how it works. Like skipping to different boards or even creating new sticky notes can be a bit tricky for new-comers. But I have found with a mini-training session before workshops everyone is able ...

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AU

Anonymous User

08/16/21

5 out of 5

"Great way to visually collaborate with teammates"

What do you like best about Mural? I like that you can view the same board with everyone on your time and see real-time changes made to the board What do you dislike about Mural? It can take awhile to get to know all the features What problems is Mural solving and how is that benefiting you? No problems. The biggest benefit is that more than one person can make changes at the same time. My favorite feature is the "follow feature" so that instead of having someone share their screen in a ...

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AU

Anonymous User

08/16/21

5 out of 5

"Great collaboration tool!"

What do you like best about Mural? MURAL is a great collaboration tool for any team and has a lot of useful features to help brainstorm during meetings! What do you dislike about Mural? MURAL was a bit hard to navigate at first, but once you get used to the different features there is so much you can do with it! What problems is Mural solving and how is that benefiting you? It's so nice having a centralized place to think, write your thoughts down and discuss them with colleagues after.

AU

Anonymous User

08/16/21

5 out of 5

"MURAL is the perfect platform for problem solving and brain storming!"

What do you like best about Mural? It allows me to generate conversation and critical thinking through the use of visuals. Participants are able to see things come to life in real-time, and as a result, we are more productive than ever before. What do you dislike about Mural? I feel the types of boxes/notes/etc. that you can use in MURAL are limited. I'm hoping they expand on the types of content that you can add to help tell your story. What problems is Mural solving and how is that ...

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AU

Anonymous User

08/16/21

5 out of 5

"WFH Whiteboarding Success"

What do you like best about Mural? I love that Mural gave us the option to whiteboard process mapping in the WFH environment. What do you dislike about Mural? The cheeky characters confuse new users that come in as guests. Recommendations to others considering Mural: Having the characters be optional or swapped out- some people do not like being certain animals. What problems is Mural solving and how is that benefiting you? We are solving the need for a WFH solution and have been very ...

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AU

Anonymous User

08/16/21

5 out of 5

"collaborate brainstom"

What do you like best about Mural? virtual collaboration under COVID, intuitve UI, multi-user functionality What do you dislike about Mural? would be helpful to have more prepopulated layouts What problems is Mural solving and how is that benefiting you? brainstorming, remote working difficulties

LH

Lisa H

08/16/21

5 out of 5

"Instant Collaboration"

What do you like best about Mural? I love the multitude of templates provided in Mural for setting up a collaboration session. What do you dislike about Mural? Some of the navigation takes a bit of getting use to but once everyone on the team gets comfortable navigating, the sessions are great. Recommendations to others considering Mural: If you are consistently working on defining problems or designing solutions or both, Mural is a great interactive application to allow your teams to ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].