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9.1

SpotScore

MURAL - Collaboration Software

MURAL Reviews in July 2026: User Ratings, Pros & Cons

Collaboration made easy, from anywhere.

4.7

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Starts from $9.99 / User / Month

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MURAL Reviews & Ratings

4.7

Excellent

Based on 1221 ratings & 792 reviews

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Rating Distribution

Excellent

(769)

Very Good

(21)

Good

(1)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

Mural works best for distributed teams running synchronous workshops, design sprints, and brainstorming sessions where real-time co-editing matters. Before shortlisting, verify that your team can commit to live sessions—asynchronous workflows (leaving comments on static boards) feel clunky compared to tools like Miro or Figma. Check whether Mural's template ...Read more

MURAL pros and cons

  • Facilitates visual collaboration and ideation among distributed teams effectively.

  • Offers a variety of templates and tools for creative problem-solving and planning.

  • Enhances team alignment and productivity during brainstorming and planning phases.

  • Simplifies tasks like creating diagrams, user personas, and journey mapping.

  • May have a learning curve for new users and require time to acclimate to all features.

  • Limited ability to integrate with other collaboration tools.

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Showing 381-390 out of 792

AU

Anonymous User

08/16/21

5 out of 5

"Great collaborative tool"

What do you like best about Mural? collaboration, ease of use, image upload What do you dislike about Mural? There is nothing to dis like about mural. Recommendations to others considering Mural: Just try, very easy to use What problems is Mural solving and how is that benefiting you? virtual sessions which lacked engagement, keeps people listening

AU

Anonymous User

08/16/21

5 out of 5

"Interactive working session with multiple folks working towards solutioning an issue made fun."

What do you like best about Mural? I liked how easily i was able to interact with the other members and learn from their perspectives. You consider items you would normally not have thought of yourself. What do you dislike about Mural? At times writing the notes were a bit difficult as they would delete or would look to small and you could not see what you were typing What problems is Mural solving and how is that benefiting you? A problem where we do not have a movers flow for our online ...

Read more

JT

Joseph T

08/16/21

5 out of 5

"10/10 Would Recommend: Easy Collaboration and Group Participation"

What do you like best about Mural? Mural is so quick to get a team up and running. There is virtually no learning curve, so it is easy to start the collaboration and gain valuable group participation. It has been beneficial in generating lots of ideas quickly that we can then apply to our teams immediately. I have also enjoyed using Mural in training applications to reinforce concepts we've recently introduced. Our team members really enjoy this avenue of learning and engagement, so it is a ...

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AU

Anonymous User

08/16/21

5 out of 5

"Awesome tool for virtual workshops and OOUX"

What do you like best about Mural? Mural is simple and easy to learn. I can quickly onboard participants in remote interviews/workshops onto the platform so they can engage as full participants in design. What do you dislike about Mural? I think the roles/user management is a bit burdensome and complex. There is a way to allow visitors to see your mural, but there are settings at levels above mine that sometimes have to be changed to allow them to edit. While I understand that, as a user I ...

Read more

AU

Anonymous User

08/16/21

5 out of 5

"One of the best!"

What do you like best about Mural? Easy collaboration with internal and external members of teams What do you dislike about Mural? Unable to import from other collaboration tools like Miro What problems is Mural solving and how is that benefiting you? Remote big room planning (like SAFe PI Planning); business process design

AU

Anonymous User

08/16/21

5 out of 5

"Great tool to brainstorm and ideate"

What do you like best about Mural? Mural makes brainstorming easy and doesn't restrict you to a page What do you dislike about Mural? There's a bit of a learning curve, but it's worth taking the time to use Mural effectively What problems is Mural solving and how is that benefiting you? Async brainstorming, organizing thoughts and ideas

AU

Anonymous User

08/16/21

5 out of 5

"Great Online Whiteboard for Collab"

What do you like best about Mural? I love the ability to collaborate on a large scale with my teams as though we were in the same space. I really enjoy the included clipart and images, which allow me to present my ideas despite not being able to draw well on a computer What do you dislike about Mural? The software can be a little buggy when using the boards with a lot of people. Reusing boards can be a pain. and it's not easy to search for content Recommendations to others considering ...

Read more

AU

Anonymous User

08/16/21

5 out of 5

"A new way to work effectively"

What do you like best about Mural? This tool allowed me to continue with process improvement team collaboration almost seamlessly from in-person meetings. What do you dislike about Mural? Every new tool has a learning curve; however, this one makes it easier to learn collaboratively. What problems is Mural solving and how is that benefiting you? When collaborating in person, we would use sticky notes and team brainstorming for process improvement. With Mural, this was an easy transition to ...

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FG

Fernando G

08/16/21

5 out of 5

"Solved my problems in Workshops and daily activities"

What do you like best about Mural? The ease of creating a new Mural and the availability of several patterns and models in the library What do you dislike about Mural? I still didn't find anything that I don't like or something that difficult my use. Recommendations to others considering Mural: Just use it What problems is Mural solving and how is that benefiting you? I'm solving problems related to the realization of Workshops, Brainstormings, process mapping, and daily activities organization.

AU

Anonymous User

08/16/21

5 out of 5

"Allstate"

What do you like best about Mural? graphics are very good and I live the graphics What do you dislike about Mural? more templates are needed and more gui ux needs What problems is Mural solving and how is that benefiting you? customer conversations

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].