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9.1

Spot Score

Mojo Helpdesk - Help Desk Software

Mojo Helpdesk Reviews in June 2026: User Ratings, Pros & Cons

Efficient, integrated help desk for all your needs.

4.1

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Mojo Helpdesk Reviews & Ratings

4.1

Very Good

Based on 18 ratings & 155 reviews

Rating Distribution

Excellent

(153)

Very Good

(1)

Good

(1)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Mojo Helpdesk provides a comprehensive suite of help desk features, making it suitable for organizations that require advanced capabilities. However, its complexity and pricing may be a barrier for smaller teams or those seeking a simpler solution.Read more

Mojo Helpdesk pros and cons

  • Advanced help desk features

  • Integrated troubleshooting tools

  • Multi-site management

  • Strong security measures

  • Complex setup process

  • Higher pricing for advanced features

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Showing 81-90 out of 155

AU

Anonymous User

04/27/23

4.5 out of 5

"Easy to use and manage"

What do you like best about Mojo Helpdesk? - easy to use - management of cases among different projects, and different groups of users with various privileges are fully customizable

AU

Anonymous User

04/27/23

4.5 out of 5

"Easy to use and manage"

What do you like best about Mojo Helpdesk? - easy to use - management of cases among different projects, and different groups of users with various privileges are fully customizable

OA

Ori A

04/12/23

4.5 out of 5

"Great Solution | Great Onboarding and Support"

What do you like best about Mojo Helpdesk? Being able to compile my SOP/Help Articles into my help desk in one place. What do you dislike about Mojo Helpdesk?

OA

Ori A

04/12/23

4.5 out of 5

"Great Solution | Great Onboarding and Support"

What do you like best about Mojo Helpdesk? Being able to compile my SOP/Help Articles into my help desk in one place. What do you dislike about Mojo Helpdesk?

DC

Dave C

02/23/23

4.5 out of 5

"Simple, easy-to-setup, easy-to-use and user-friendly"

What do you like best about Mojo Helpdesk? It's a ticket system that is easy to set up, doesn't require constant security updates (because Mojo takes care of that) and doesn't have email delivery issues that I had with OSTicket.

DC

Dave C

02/23/23

4.5 out of 5

"Simple, easy-to-setup, easy-to-use and user-friendly"

What do you like best about Mojo Helpdesk? It's a ticket system that is easy to set up, doesn't require constant security updates (because Mojo takes care of that) and doesn't have email delivery issues that I had with OSTicket.

NC

Neal C

02/17/23

4.5 out of 5

"Great ticket system"

What do you like best about Mojo Helpdesk? Provides an easy and cost effective support ticket system. What do you dislike about Mojo Helpdesk?

NC

Neal C

02/17/23

4.5 out of 5

"Great ticket system"

What do you like best about Mojo Helpdesk? Provides an easy and cost effective support ticket system. What do you dislike about Mojo Helpdesk?

MC

Martin C

02/16/23

5 out of 5

"Excellenet product"

What do you like best about Mojo Helpdesk? It's easy to configure and use. We've 10 agents and about 50 users...and they all caught on pretty quickly. What do you dislike about Mojo Helpdesk?

JG

Jenna G

02/16/23

5 out of 5

"Mojo Helpdesk has been great for our K-12 school corporation!"

What do you like best about Mojo Helpdesk? Mojo Helpdesk helps keep everyone in our IT department organized. Our staff appreciates the knowledge base and how easy it is to create tickets. After looking into several other companies, Mojo Helpdesk was a clear choice due to its simplicity and low price.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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