9.1
SpotScore

Mojo Helpdesk Reviews in August 2026: User Ratings, Pros & Cons
Efficient, integrated help desk for all your needs.
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Starts from $12.60 / Month when Billed Yearly
Mojo Helpdesk Reviews & Ratings
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Spotsaas Editor’s POV
Mojo Helpdesk provides a comprehensive suite of help desk features, making it suitable for organizations that require advanced capabilities. However, its complexity and pricing may be a barrier for smaller teams or those seeking a simpler solution.Read more
Mojo Helpdesk pros and cons
Advanced help desk features
Integrated troubleshooting tools
Multi-site management
Strong security measures
Complex setup process
Higher pricing for advanced features
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Showing 81-90 out of 155
AU
Anonymous User
04/27/23
"Easy to use and manage"
What do you like best about Mojo Helpdesk? - easy to use - management of cases among different projects, and different groups of users with various privileges are fully customizable
OF
Octavio F
04/27/23
"Great tool for team work"
What do you like best about Mojo Helpdesk? Easy interface, lots of features, great customer support What do you dislike about Mojo Helpdesk?
OA
Ori A
04/12/23
"Great Solution | Great Onboarding and Support"
What do you like best about Mojo Helpdesk? Being able to compile my SOP/Help Articles into my help desk in one place. What do you dislike about Mojo Helpdesk?
OA
Ori A
04/12/23
"Great Solution | Great Onboarding and Support"
What do you like best about Mojo Helpdesk? Being able to compile my SOP/Help Articles into my help desk in one place. What do you dislike about Mojo Helpdesk?
DC
Dave C
02/23/23
"Simple, easy-to-setup, easy-to-use and user-friendly"
What do you like best about Mojo Helpdesk? It's a ticket system that is easy to set up, doesn't require constant security updates (because Mojo takes care of that) and doesn't have email delivery issues that I had with OSTicket.
DC
Dave C
02/23/23
"Simple, easy-to-setup, easy-to-use and user-friendly"
What do you like best about Mojo Helpdesk? It's a ticket system that is easy to set up, doesn't require constant security updates (because Mojo takes care of that) and doesn't have email delivery issues that I had with OSTicket.
NC
Neal C
02/17/23
"Great ticket system"
What do you like best about Mojo Helpdesk? Provides an easy and cost effective support ticket system. What do you dislike about Mojo Helpdesk?
NC
Neal C
02/17/23
"Great ticket system"
What do you like best about Mojo Helpdesk? Provides an easy and cost effective support ticket system. What do you dislike about Mojo Helpdesk?
JG
Jenna G
02/16/23
"Mojo Helpdesk has been great for our K-12 school corporation!"
What do you like best about Mojo Helpdesk? Mojo Helpdesk helps keep everyone in our IT department organized. Our staff appreciates the knowledge base and how easy it is to create tickets. After looking into several other companies, Mojo Helpdesk was a clear choice due to its simplicity and low price.
MC
Martin C
02/16/23
"Excellenet product"
What do you like best about Mojo Helpdesk? It's easy to configure and use. We've 10 agents and about 50 users...and they all caught on pretty quickly. What do you dislike about Mojo Helpdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].