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Mojo Helpdesk - Help Desk Software

Mojo Helpdesk Reviews in August 2026: User Ratings, Pros & Cons

Efficient, integrated help desk for all your needs.

4.82

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Starts from $12.60 / Month when Billed Yearly

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Mojo Helpdesk Reviews & Ratings

4.82

Excellent

Based on 106 ratings & 155 reviews

Are you using Mojo Helpdesk?

Rating Distribution

Excellent

(153)

Very Good

(1)

Good

(1)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Mojo Helpdesk provides a comprehensive suite of help desk features, making it suitable for organizations that require advanced capabilities. However, its complexity and pricing may be a barrier for smaller teams or those seeking a simpler solution.Read more

Mojo Helpdesk pros and cons

  • Advanced help desk features

  • Integrated troubleshooting tools

  • Multi-site management

  • Strong security measures

  • Complex setup process

  • Higher pricing for advanced features

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Showing 71-80 out of 155

AU

Anonymous User

06/08/23

5 out of 5

"Excellent experience"

What do you like best about Mojo Helpdesk? Ticket creation, ease of tracking progress What do you dislike about Mojo Helpdesk?

MY

Michael Y

06/08/23

5 out of 5

"A solid helpdesk experience."

What do you like best about Mojo Helpdesk? The new UI is clean and streamlined and the complexity of the information shown is customizable. What do you dislike about Mojo Helpdesk?

AU

Anonymous User

06/08/23

5 out of 5

"Very easy to use and works well"

What do you like best about Mojo Helpdesk? How easy it is to use, I had little background in IT services prior to using it, and it didn't take long at all to get the hang of it; I haven't used any other systems before this, but I can't imagine it gets better than this.

AU

Anonymous User

06/08/23

5 out of 5

"exccellent"

What do you like best about Mojo Helpdesk? It has an excellent ticket organization. What do you dislike about Mojo Helpdesk?

AU

Anonymous User

06/08/23

5 out of 5

"Excellent experience"

What do you like best about Mojo Helpdesk? Ticket creation, ease of tracking progress What do you dislike about Mojo Helpdesk?

MN

Mark N

06/08/23

5 out of 5

"Excellent Ticketing System"

What do you like best about Mojo Helpdesk? Very easy to use and HIPAA compliant, which is a must for our business. What do you dislike about Mojo Helpdesk?

AU

Anonymous User

06/08/23

5 out of 5

"User friendly and Easy Communication"

What do you like best about Mojo Helpdesk? I like that it is easily accessible, user-friendly, and the staff responds quickly. What do you dislike about Mojo Helpdesk?

AU

Anonymous User

05/22/23

5 out of 5

"easy and helpful helpdesk"

What do you like best about Mojo Helpdesk? mojo helpdesk provides a great platform to support our users with their IT requests. it provides an easy to use interface with great communication with the team .

AU

Anonymous User

05/22/23

5 out of 5

"easy and helpful helpdesk"

What do you like best about Mojo Helpdesk? mojo helpdesk provides a great platform to support our users with their IT requests. it provides an easy to use interface with great communication with the team .

AU

Anonymous User

04/27/23

4.5 out of 5

"Easy to use and manage"

What do you like best about Mojo Helpdesk? - easy to use - management of cases among different projects, and different groups of users with various privileges are fully customizable

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].