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9.1

Spot Score

Mojo Helpdesk - Help Desk Software

Mojo Helpdesk Reviews in June 2026: User Ratings, Pros & Cons

Efficient, integrated help desk for all your needs.

4.1

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Mojo Helpdesk Reviews & Ratings

4.1

Very Good

Based on 18 ratings & 155 reviews

Rating Distribution

Excellent

(153)

Very Good

(1)

Good

(1)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Mojo Helpdesk provides a comprehensive suite of help desk features, making it suitable for organizations that require advanced capabilities. However, its complexity and pricing may be a barrier for smaller teams or those seeking a simpler solution.Read more

Mojo Helpdesk pros and cons

  • Advanced help desk features

  • Integrated troubleshooting tools

  • Multi-site management

  • Strong security measures

  • Complex setup process

  • Higher pricing for advanced features

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Showing 61-70 out of 155

TG

Thabiso G

06/14/23

5 out of 5

"Usability Experience"

What do you like best about Mojo Helpdesk? The system is very easy to use by colleagues to log tickets and very easy for administration to add new columns and modify the forms.

BE

Brandon E

06/09/23

5 out of 5

"Amazing program easy navigation"

What do you like best about Mojo Helpdesk? That it is user-friendly and very easy to catch on! I recommend this for any business that especially still uses paper and clip board communication makes this so much better!

BE

Brandon E

06/09/23

5 out of 5

"Amazing program easy navigation"

What do you like best about Mojo Helpdesk? That it is user-friendly and very easy to catch on! I recommend this for any business that especially still uses paper and clip board communication makes this so much better!

AU

Anonymous User

06/08/23

5 out of 5

"Very easy to use and works well"

What do you like best about Mojo Helpdesk? How easy it is to use, I had little background in IT services prior to using it, and it didn't take long at all to get the hang of it; I haven't used any other systems before this, but I can't imagine it gets better than this.

AU

Anonymous User

06/08/23

5 out of 5

"Mojo is excellent"

What do you like best about Mojo Helpdesk? Instant responses to support questions. Great interface, easy to use. What do you dislike about Mojo Helpdesk?

AU

Anonymous User

06/08/23

5 out of 5

"User friendly and Easy Communication"

What do you like best about Mojo Helpdesk? I like that it is easily accessible, user-friendly, and the staff responds quickly. What do you dislike about Mojo Helpdesk?

MN

Mark N

06/08/23

5 out of 5

"Excellent Ticketing System"

What do you like best about Mojo Helpdesk? Very easy to use and HIPAA compliant, which is a must for our business. What do you dislike about Mojo Helpdesk?

AU

Anonymous User

06/08/23

5 out of 5

"Excellent experience"

What do you like best about Mojo Helpdesk? Ticket creation, ease of tracking progress What do you dislike about Mojo Helpdesk?

MY

Michael Y

06/08/23

5 out of 5

"A solid helpdesk experience."

What do you like best about Mojo Helpdesk? The new UI is clean and streamlined and the complexity of the information shown is customizable. What do you dislike about Mojo Helpdesk?

AU

Anonymous User

06/08/23

5 out of 5

"exccellent"

What do you like best about Mojo Helpdesk? It has an excellent ticket organization. What do you dislike about Mojo Helpdesk?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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