Miva Reviews in May 2025: User Ratings, Pros & Cons

Fast, Powerful, Feature Rich....and Great Customer Service

What do you like best? This platform is backed by MySQL and utilizes a template-based, modular, compiled architecture. What does all that mean? It means that this platform SCALES. We tried some of the competition and found that although they worked great when the catalog had a few products, as we added more products and more modules and more features the entire site got slower and slower. But we have never had this problem with our Miva sites (which we currently operate 7. Some of our ...

MIVA has the best Functionality and Flexibility

What do you like best? With minimal coding experience, we can customize MIVA to meet our specific needs. The Help Desk personnel are outstanding and they have always reacted quickly and their help is invaluable. There are so many programs that integrate with MIVA that we can expand capabilities for little or no extra investment. What do you dislike? We have not found much to dislike about MIVA. The Help Desk is always there to answer questions if we get stuck. If I were to ask for ...

Outdated, Complicate and Expensive

What do you like best? What do I like best? Probably nothing. It really has nothing that would make me jump for joy and exclaim it to be special to Miiva. Everything is has is standard for around 8 years now, but if you are expecting new age and modern functions of a modern ecommerce site then you are at the wrong place. What do you dislike? It is outdated in almost every way. The first thing that drives me completely crazy about it is how it treats your online inventory like a brick and ...

MIVA is Stable, Reliable, Flexible and Looks Great on all Platforms and Browsers!

What do you like best? I have been a MIVA developer for over 16 years. I love this platform and have recommended it to the majority of my eCommerce customers. In most cases 90% of the functionality my customers need is built in and included at no additional fee. When we implement a tricky feature - there is almost always a module that address that need. And when we are building a feature that is not included and no module exists, we build our own modules for added functionality. But my ...

It meets all my customers needs in a beautiful and easy to use way

What do you like best? Ready themes are beautiful creating the shopping experience I want to provide my customers. Mobile ready easy check out. Always improving What do you dislike? I have been using Miva for 6 months I haven't found anything I don't like during this time. Recommendations to others considering the product Before choosing Miva I interacted with Shopify and Volusion. Only Miva was capable of providing the customization for my special needs. Take your time and work with ...

We have been in love with Miva Merchant since version 1.x

What do you like best? I love the fact that if you know simple html and css you can basically create any website you can draw up or imagine. In this day and age you need a cutting edge Mobile User Interface and Miva includes it in their software at NO ADDITIONAL charge to the customer. They also provide in depth How To Tutorials on each of its features and then take it further by providing support on their user forums. These dedicated support personal will answer most questions at no ...

I love MIVA

What do you like best? We have been with MIVA for over 12 years. We have found the platform to be stable, efficient and priced within our budget. As a small boutique store we do not have high volume sales and a lot of money to spend on development. We really rely on a company that provides a good product a fair price. What I like best about MIVA is their excellent customer support. I have NEVER had a bad experience with customer support. Every agent I have worked with had bent over ...

Outrageous Price Increase

What do you like best? I have been using Miva Merchant for over a dozen years and find that their support is about the best there is. Answers to questions whether over the phone or via email are answered promptly and professionally. Rarely if ever do I have to contact more than once to have an issue solved. What do you dislike? In the past Miva always nickeled and dimed with extra costs. Extra seats, extra for modules that were built in to other shopping carts, etc. In November of last ...

Anything is Possible with Miva

What do you like best? I like the cost of the software platform service the best. It does not eat into our margins. Also, I like how Miva as a platform has grown and evolved over the years. The performance and community of Miva users is very responsive and collaborative. What do you dislike? Sometimes software updates take longer than expected, but that is common in the IT industry. However, when they release a new build of the software, it is always well documented, supported, and ...

A Terrific Software with an Eye to the Future

What do you like best? Miva has terrific support. Their representatives have gone above and beyond to help my company meet our unusual product-building needs. When you can easily contact the CEO of the company (Rick Wilson and ask for guidance, that's a good company. We have used Miva for 12 years and have been thrilled with the advancements made in the product. Miva's a great product backed up by a great company. What do you dislike? This is not a completely "point-and-click" solution. ...