Miva Reviews in May 2025: User Ratings, Pros & Cons

Too critical to leave to just anybody...

What do you like best? Miva understands partnership. That sounds trite, but its vital when you think about the role their software plays in the operation of any legitimate online business. We can't afford mistakes, errors, downtime, or poorly designed software. More importantly, we can't afford to deal with eCommerce platform providers that don't have a sense of urgency when these issues inevitably arise. Miva has never let us down. To the contrary, we can share stories of true heroism ...

Solid and Extensible

What do you like best? Nothing is hard-coded in Miva. We have particularly complex rules with various parts of our business (such as shipping restrictions, and the shopping cart has been able to meet each challenge. The flexibility of the software is great, which helps us a lot since our product line has a lot of complexity to it. The hosting has been excellent and our account manager has always been there for our needs. Outside of our account manager, their customer support has been ...

Great platform for comprehensive eCommerce delivery

What do you like best? Deep functionality, continuous release developments, full-featured eCommerce capabilities, extensive item pricing and marketing promotion features, excellent SEO support, and innovative shopping cart features. What do you dislike? There is little to dislike ... opportunities exist to make the add-on module ecosystem more broadly supported and more engaged; over time, it will be helpful to deepen the sys admin flexibility (e.g., rubust custom field edits. ...

Super platform with allot of flexibility and great assistance from the Miva team.

What do you like best? I like the amount of flexibility that the platform has, with the help of the Miva team we have customized the Miva platform to work specifically for my business which is very complex. The Miva team is always available to assist us with anything we wish to do or create. What do you dislike? Although I understand the complexity of my site I wish that the costs were less. Recommendations to others considering the product I have seen allot of my peers in the same ...

Most Feature Rich and Flexible Shopping Cart Available

What do you like best? I have been using Miva Merchant for 17 years, both as a consultant and end-user. In that time Miva has continued to bring new features to the platform. What I like the most about it though is the flexibility and control. Not only does it have extensive templates for complete control of every page, but it's own scripting language that is virtually unlimited. This is not a one-size-fits all, but a robust platform that scales with your business. What do you dislike? ...

Fully featured, enterprise level eCommerce Platform

What do you like best? Miva's support team makes it possible to do almost anything with the platform - integrate with almost any other software or service and add almost any feature that you can think of. Their VIP support is available 24/7 for any issues that might arise. Their staff is knowledgeable in all levels of ecommerce from conversion best practices to high-level scalability. For a medium-sized to large business, they can make it possible to compete at an enterprise level. What do ...

Miva helps us put a Fortune 500 face out to the world. Well done!

What do you like best? We are not new to eCommerce as we have been doing it since 1997. Miva has brought us into the realm that most of our giant competitors are in, and helps us look like we have full time developers on staff. While our website (www.perrets.com is certainly "open to the public" at retail our primary use is B2B. Our B2B customers expect and actually require custom portals for their buyers to interact with us. When our B2B customers login, they see what appears to be a ...

MIVA does excellent job in Europe

What do you like best? Excellent support and hosting. Miles better service than European counterparts. Great responsive design templates. Excellent design support with MIVA Design. Not to talk about ease of use. I manage the store while traveling. And it is so easy to make upgrades and design changes. What do you dislike? Nothing really. The higher price did not scare us. What business problems are you solving with the product? What benefits have you realized? MIVA helps us to attract ...

MIVA is easy to use ecommerce platform that is continues to exceed my expectations

What do you like best? The support is best of class. I have found MIVA support to be responsive and helpful in all situations. The forums are a wealth of information and way to exchange ideas. If I cant find an answer on the forum, I will post a question and generally will have an answer to my question either from development or another participant in a short period of time. I am very impressed by the responsiveness of the MIVA Team. What do you dislike? Nothing, MIVA has continued to ...

Miva continues to get better and better, and we grow along with them

What do you like best? Miva have worked very hard to ensure their administration interface is user friendly and quick to navigate. When I think of the improvements over the 10 years that I've used Miva, it is spectacular to see how far they've come in this area. What do you dislike? I'd like Miva to provide more control over search functions within their admin. interface. It would be nice to filter out redundant pages/categories/products that we may not want to see in search results. ...