Miva Reviews in May 2025: User Ratings, Pros & Cons

Robust platform with complete customization

What do you like best? Limitless customization. This has been an enormous benefit to us since we sell perishable products with a very specific and nuanced shipping schedule. We've been able to integrate seamlessly with our fulfillment center for 100% automation of order fulfillment, as well as services such a Listrak for our email marketing program. What do you dislike? The reporting offerings could use some work. As an online-only business originally, we've strived to maximize our ...

Miva Merchant is a great partner with great experience and knowledge. Enjoy working withthese guys!

What do you like best? Love the import export feature. It has helped tremendously to improve overall efficiency when managing categories and products. The Admin Dashboard is very easy to navigate allowing for us to move very quickly and merchandise the website very effectively. Find the interface to be very user intuitive which lends itself to getting up and running very quickly. What do you dislike? The promotion engine that MIVA has built is very user friendly and makes setting up ...

Fantastic product

What do you like best? I started building online stores using the Miva Merchant platform about 8 years ago and still a big fan of this product and the company behind it. I actually worked at Miva as a web developer for a number of years and I'm now a happy client of Miva. Having worked for the company I can tell you the people behind this product are quite amazing, which is the reason why I believe in the company's future and its ability to continue to deliver the best eCommerce platform ...

Great Product & Company. High Performance Solution

What do you like best? I like the functionality and ability to easily incorporate 3rd party solutions into their platform. What do you dislike? The main drawback is learning their custom page and flow setups, but that is simply a matter that must be done with every solution out there in the market. Recommendations to others considering the product Know your needs up front to make sure you don't run into any unexpected pitfalls down the road. The software and cart is pretty robust but ...

Miva Merchant .... In one word AWESOME!

What do you like best? Miva Merchant, in my opinion is simply awesome. For the past 15 years we used the Miva platform on our four websites, with it we have grown from a small part-time business to the multi-million dollar power house that we are today. Miva has been with us every step of the way. From it’s sleek modern responsive design ready themes that can get you up and running in a matter of hours, to a intuitive administration panel that can allow you to have complete control over ...

One of the Best E-Commerce Platforms Out There! Period.

What do you like best? Miva is simply a great company with great people. Miva truly cares about making great software and, more importantly, seeing their customers succeed with their software. They have a brilliant team of developers, as well as very professional account/project managers. Customer support is always available and responsive. The Miva forum community is active and super helpful. Hosting is extremely dependable. I don't think we ever had a single downtime! Miva's ...

Fully Capable Miva is the way to go

What do you like best? We are currently enrolled in the monthly plan and I am very impressed with the out of the box features. The base platform is feature rich which you don't see on other platforms. I love I can do so much at such a great price. I also love the team at Miva. Philip, Anthony, Brennan, Nate have been super helpful with educating us on the product and getting our site launched. What do you dislike? I think the one thing I dislike is that I can't learn things fast enough. ...

Great Product with Great Support

What do you like best? The Miva platform is highly flexible. My company has very unique business needs and Miva has been able to consistently deliver over the past 12 years. The software is also highly scalable - as we have grown over the past twelve years they have been able to accommodate seamlessly. Their support has been stellar - always timely, consistent and makes sure your issue gets solved. What do you dislike? Although the module library is growing the lack of third-party plugins ...

Miva Review - Blue Rose Pottery

What do you like best? Personalized service and responsiveness to any issue anytime! What do you dislike? Nothing is an issue for us at this time. Recommendations to others considering the product Very customer oriented organization - gets to know your particular business and help with constant improvement. Incredible support - 24/7 - 7 days a week. I've needed help on Sunday morning and received immediate response! Easy to use and maintain without being a technical genius. What ...

Infinitely customizable and scalable

What do you like best? Unlimited Custom Fields unlimited logic you can apply during the checkout process using the content of the custom fields. What do you dislike? Not moving to Miva sooner. We tried magento. Miva was a breath of fresh air. Recommendations to others considering the product Great, easy to use and very flexible. Will grow with your business. What business problems are you solving with the product? What benefits have you realized? Multiple different customer types. ...