Microsoft Dynamics 365 for Sales Reviews in July 2026: User Ratings, Pros & Cons

Microsoft Dynamics 365 for Sales

What do you like best? MIcrosoft Dynamics 365 for Sales is an enormously powerful Business Automation tool. And because it is fully integrated with Office 365: Outlook, Skype for Business, SharePoint, and PowerBI - Business Automation opportunities are both easier and more powerful than a single stand alone tool. What do you dislike? 2017 Licensing and Marketing information was a bit unclear. The rumored Dynamics 365 for Sales for Small Business never appeared, and is rumored to be ...

Extremely powerful and helpful tool

PROS & CONS What are the best aspects of this product? I like that there are lot of things you can do with this software Microsoft Dynamic. We are using it for managing customer and product information. In addition, it allows us to synch customer data and to keep track of the behavior of our traffic on the website. The product is really helpful especially the UI, it is easily customizable. I like that I can keep track of all data we need to better run our company starting from ...

365 in the modern world

What do you like best? What I love best about 365 is that it's so easy to communicate with my co-workers and share files together. We have used 365 to share forms and it has saved us an incredible amount of paper footprint. Not to mention cramped hands! What do you dislike? What I dislike is that sometimes you will have a coworker that is unfamiliar with utilizing 365 and they end up messing up commonly shared documents. Recommendations to others considering the product No ...

One of the best powerful CRM available in market

What do you like best? Ease of use and everything is in cloud with high end security features. It has various other modules that can be used as an ERP for various business. We can also add modules based on our requirements without much customization. What do you dislike? It should have make a bit more amazing stylish front end to make more attractive. Recommendations to others considering the product One of the best powerful CRM available in market with all plugins. What business ...

CRM Software that works

What do you like best? The newer functionality, like integration with LinkedIN is pretty awesome. What do you dislike? Things aren't always "easy" - like it may take a few steps to do something. With sales people, you want as few clicks as possible. What business problems are you solving with the product? What benefits have you realized? It is a great tool to be able to see our sales pipelines and manage our leads and customers. We need to do a better job of inputting data, but ...

Dynamics 365 Outlook User

What do you like best? What I like most about Dynamics 365 is that it is linked up directly into my outlook. We switched from google to outlook about a year ago and it took some getting used to, but now it is flawless. What do you dislike? When we used Google - I used prosper works which flowed even smoother from CRM to email format. It's not so much a dislike of Dynamics 365 - more what I was used to using when I was on gmail / google. Recommendations to others considering the ...

Cumbersome but gets the job done.

What do you like best? The product has lots of customization features. If you wanted to sail a ship with it, you probably could. What do you dislike? As with all Microsoft products, the overloading of features and possibilities makes it unfriendly to the entry-level user. The primary users in our organization are not tech-savvy, so they are often overwhelmed by Dynamics and do everything they can to avoid using it. Recommendations to others considering the product Consider the ...

Easy to use and versatile accounting software

What do you like best? It's easy for me to manage budgets across multiple accounts and products. Reports are easy to use and clear. It has the flwexibility I need to slice and dice the data to suit my business needs. What do you dislike? Very little. It really satisfies my needs for accounting software. Recommendations to others considering the product It's certainly a step up from using spreadsheets! What business problems are you solving with the product? What benefits have you ...

Designed for your business

What do you like best? It is interesting to find a complete tool for the development of your organization's activity, it is perfectly adapted to start tracking and obtain accurate data according to your needs. What do you dislike? The online version is a bit slow, despite having an internet bandwidth, it suffers from delays when displaying information or sites. This maybe needs to be improved. Recommendations to others considering the product Have an optimal internet link for this ...

If its Microsoft is a great software.

What do you like best? Microsoft Dynamic 365, is by for the best software that I used for any type of MCR, is a self explanatory and so easy to used and the customer support team is right on, open to help anytime What do you dislike? I wish that it would be much more users, is defiantly a good software for people with very little knowledge about Microsoft, this is awesome so more information and free trials would get more users Recommendations to others considering the product ...