Microsoft Dynamics 365 for Sales Reviews in July 2026: User Ratings, Pros & Cons

MArketing made easy

What do you like best? I am excited for the ability to just do more than blind emails What do you dislike? All of the Microsoft Business suite of software that I have been implementing and Exlploring have yet to disappoint. Recommendations to others considering the product I am everything Microsoft bandwagon! Easy, Quick and never rending resources. What business problems are you solving with the product? What benefits have you realized? More customers opportunities for longevity ...

Dynamics

What do you like best? I love the ease of use. I find that this program has been easier for me to adjust to. It’s also very easy to navigate, not as complex as others that I’ve used. What do you dislike? There’s not much that I don’t like. If anything, I would say maybe an upgrade to the graphics could be an improvement. What business problems are you solving with the product? What benefits have you realized? It solves most accountability issues. In a noncomplex way, it caters to ...

Microsoft Dynamics 365 for sales

What do you like best? Help your sellers find and build relationships with the right buyers through better connections. Achieve relationship selling with unified processes and data across LinkedIn Sales Navigator and Dynamics 365 for Sales. What do you dislike? Something we disliked about the Microsoft Dynamics 365 for Sales was the cost of the monthly subscription. What business problems are you solving with the product? What benefits have you realized? Empowered sales organization ...

Best customer management tool. ever.

What do you like best? The organization of the app is by far my favorite thing about this. What do you dislike? Some days, the product can be incredibly slow and buggy Recommendations to others considering the product Make sure you utilize the tools that this suite gives you What business problems are you solving with the product? What benefits have you realized? I can capture my customer's information quickly and efficiently and have everything I need in front of me to assist ...

Gestione aziendale a 360 gradi

What do you like best? Gestione facile ed assistita, servizi facilitati e marketing intelligence efficace What do you dislike? Nothing to dislike for the use we do in our society. What business problems are you solving with the product? What benefits have you realized? Gestione aziendale più snella e condivisa a diversi livelli

You pay for the price you get

What do you like best? Easy enough to use, very shareable with other clients, keeps our sales organize and current. What do you dislike? dislike that for every client we want to add to use/be apart of the process is an extra payment per month. i realize it is analyzing our sales and keeping them current and organized but it should only be a flat fee for at least the year not month to month. What business problems are you solving with the product? What benefits have you realized? ...

Dynamics is next gen sales tool

What do you like best? The integration with other windows products. I also liked how how easy it was if you were familiar with other CRMs. What do you dislike? There was a lag and constant updates. Also you were limited on what you could do compared to some of CRMs out there. Mail Merge and templates were tough to use. Recommendations to others considering the product Great option for a company looking to use office and integrate a CRM. What business problems are you solving ...

There is a lot more attention to detail in this software

What do you like best? I just started using it but I love that I can organize my clients based on the jobs in progress, what the scope looks like, areas where i can document follow up calls/emails etc What do you dislike? Honestly I had always used sales force. I’m still getting the hang of navigating Recommendations to others considering the product Soon as you interact with a prospect document it all in to Microsoft 365 as soon as possible What business problems are you ...

I use this on a daily basis to keep track of client interactions and marketing outreaches

What do you like best? I love the organization formatting. I love being able to see all my leads verses my opportunities. This separation and the way that client info is stored/displayed has been so helpful in differentiating and making a clear difference in how I engage with them. What do you dislike? I wish there was a clearer way to organize the list rather than seeing the entire organizations info upon sign in. What business problems are you solving with the product? What ...

Mixed Bag of usefulness

What do you like best? I really enjoy how easy it is to use this program and that i can focus on using its features instead of constantly teaching others how to use it. When new sales reps are onboarded and begin to use the program that can navigate and figure out the basics on their own. when it gets down into the reporting level data and turning everything in to charts is when they typically have more issues. It is convenient to use to search through an array of data we have national ...