Microsoft Dynamics 365 for Sales Reviews in July 2026: User Ratings, Pros & Cons

Microsoft Dynamics is wahoo!

What do you like best? Microsoft Dynamics 365 gives yyou multiple topics on the dashboard like,sales leaderboard, goal progress etc.you can add as much as you like to your dashboard. It has been because it helped me with sales and to keep track of what am doing. What do you dislike? What I can recall that made me almost give up is that the Instructions were a bit difficult to understand.I had to reread not once or twice. Recommendations to others considering the product Just have a ...

Microsoft 365 Review

What do you like best? I like that it's easy to transition from mail to the calendar feature in the desktop app. It's also easy to integrate multiple calendars and schedule events. What do you dislike? I dislike the web app because of the layout. What business problems are you solving with the product? What benefits have you realized? We use it as a standard email and calendar platform for the university. It's easy to schedule meetings and events across the departments and other ...

Very powerful CRM.

What do you like best? The most I like about this software is how easy it is to quickly find a client and identify the source and any past activities. Microsoft Dynamics 365 is a clean and simple system that can be learned easily. What do you dislike? What I hate most is that Microsoft Dynamics 365 is slow at times.nothing else to dislike. Recommendations to others considering the product Very nice tool.I highly recommend. What business problems are you solving with the product? ...

Microsoft Dynamics review

What do you like best? Microsoft Dunamics has helped my recruitment team organize our inquiry and prospect data, as well as make notes and comments/better organize potential vendor info- for us schools, business, military. What do you dislike? Sometimes the data will freeze or refresh, so you have to be sure to save comments/updates as you go. Recommendations to others considering the product Very useful tool for managing your business prospects and clients! What business ...

Great tool for every day use

What do you like best? Easy to learn how to use. This software is not too expensive What do you dislike? Sometime this program freezes. Hard to use on the phone or other mobile devise What business problems are you solving with the product? What benefits have you realized? We used as an extra tool for Nordstrom sales

Over complicated, unintuitive

What do you like best? Integration with Outlook (if you would use Windows... What do you dislike? Poor support in Mac, the majority of our users use apple computers, you have to optimize your interface for iOS and MacOS Recommendations to others considering the product Take Hubspot What business problems are you solving with the product? What benefits have you realized? Critical CRM processes like sales tracking, reporting and marketing automation

Great features and user-friendly.

What do you like best? Microsoft Dynamics 365 is easy to navigate the back end and set up. I like that the mobile application is easy for end users to use while on customers site. What do you dislike? The mobile application requires more time to ensure its set up.nothing else to mention. Recommendations to others considering the product First to get well trained before implementing. Set up is a bit difficult. What business problems are you solving with the product? What benefits ...

Is there anything better out there

What do you like best? Microsoft is one of the simplest products to use in my opinion. And versatile. What do you dislike? The things I dislike about this product are so minimal that it’s pointless to even mention in a review. What business problems are you solving with the product? What benefits have you realized? I’ve realized the benefits of having Microsoft is I can use it for just about anything.

Not very user friendly

What do you like best? Integrates with outlook so that contacts are easy to find in address book. Also outlook emails can be uploaded into CRM so you are able to track conversations and marketing campaigns. What do you dislike? That it is not user friendly and takes a lot of steps to complete an entry. Also duplicate records are hard to avoid and hard to get rid off. Marketing campaigns can be a problem since data entry can often be confusing to complete What business problems are ...

Microsoft

What do you like best? Ease of use and implementation. Easy to figure out placement What do you dislike? Mobile app is clunky and difficult st times to use Recommendations to others considering the product None What business problems are you solving with the product? What benefits have you realized? Mainly using for scheduling and tracking, calendar usages