Microsoft Dynamics 365 for Sales Reviews in July 2026: User Ratings, Pros & Cons

Microsoft Dynamics 365,Easy to set up and start using.

What do you like best? Microsoft Dynamics 365 allows us to share communications,opportunity and leads to make the most of our team's effort and time. The integration of outlook is simple and easy to use and allows the tracking of communications within the sales module just with a click of a button. What do you dislike? Sometimes the system is slow and the users get frustrated when it fails to work.Apart from this I have nothing else to count as a dislike. Recommendations to others ...

Highly recommend!

What do you like best? Easy to navigate. And as soon as you take it out of the box it’s ready to go! What do you dislike? It can be challenging for the first time, for the user who is not familiar with other microsoft products. What business problems are you solving with the product? What benefits have you realized? With one Customer engagement license i was able to utilize almost everything under the Dynamics 365 umbrella including power apps, power BI and MS Flow etc.

Easy implementation and easy to get used to.

What do you like best? Microsoft Dynamics 365 has fully integrated Customer Relationship Management and Professional Services Automation. It's fully integrated with Office 365.with many other CRM systems eg Salesforce,the CRM and PSA modules are completely separate systems and you have to spend time and money integrating them. What do you dislike? The systems can often be very "Microsoft" meaning that some things are both incredibly powerful and helpful, but also incredibly finicky or ...

A recommendable program for all businesses.

What do you like best? I like Microsoft Dynamics 365 because it helps me keep track of all communication with the clients.the program allows for a very fast processing which help me save a lot of time. What do you dislike? The Software price is a bit high.even though it's a great program, price may keep away many professionals who really need it. Recommendations to others considering the product As long as the program is suited for the work, I recommend. What business problems are ...

Microsoft Dynamics user review

What do you like best? The best part of Microsoft Dynamics is that it provides a suite that helps in a number of ways. It helps to keep a track of prospects, their relationships and maintain their audit history of the transactions and the life cycle. What do you dislike? I dont like the the Beta environment of it that I use several times for testing. It is kind of slow but that is perhaps because of my company's servers. Recommendations to others considering the product Microsoft ...

Worth your trust.!!

What do you like best? It is very easy to sell items using Microsoft Dynamics 365 than having to do it face to face.This program is trustworthy and also well known, so you don't need to do much research about it.Have really built trust on everything this tool offers. What do you dislike? I have nothing to dislike.the tool is amazing,good and very reliable. Give it a try and no regrets at all. Recommendations to others considering the product Ready to use Software,, What business ...

Easy to use

What do you like best? It is pretty user friendly once you learn the tool What do you dislike? Sometimes it is slow, like a delay and freezes between screens Recommendations to others considering the product Make sure you plan out all your requirements before purchasing any tool What business problems are you solving with the product? What benefits have you realized? Keep in contact with stakeholders and make sure we are following up when we need to

MS Dynamics will improve your Organizations efficiency and productivity.

What do you like best? When I think of Microsoft Dynamics, "MasterMind" Because Dynamics is a powerful tool not just for sales, it is able to allow companies to utilize their CRM to the fullest potential. I feel that MS Dynamic is far superior to SalesForce, not saying SalesForce is a bad tool, but they do not have the functionally, features and scalabiltiy as Dynamics. What do you dislike? Conducting, querying reports can take longer than usual to compile the data into reports. But ...

Great program

What do you like best? Multiple uses. Allows us to manage project reporting and management, as well as time reporting for our consultants What do you dislike? It’s a bit convoluted. Uploading documents and where to store them should be easier What business problems are you solving with the product? What benefits have you realized? This utalized everyday. Multiple programs in one. Project management and project budgeting is 10x easier.

Great implementation and easy to get used to.

What do you like best? It's really intuitive especially after the unified interface introduced by Microsoft we have a seamless interface across all platforms including mobile, web and tablets. What do you dislike? Mobile application is not very great, there are very frequent clashes and it doesn't provide that experience which an end user expects from such a wonderful Software. Recommendations to others considering the product I highly recommend for any business. What business ...