Microsoft Dynamics 365 for Sales Reviews in July 2026: User Ratings, Pros & Cons

Implementation for the analysis of your sales

What do you like best? The tracking dates and the review of sales information give you enough information so you can analyze it and make possible changes in your marketing campaigns and product sales. It does not require much technical knowledge for its use, since everything is quite simplified and it is not necessary to have extensive knowledge of editing, nor of programming languages, everything is structured so that anyone with basic knowledge of computers can handle it perfectly. ...

I love it

What do you like best? It’s easy to use and instantaneous. If I do something on my phone all I have to do is hit refresh and everything is there. Appointments, contacts, tasks and everything. What do you dislike? I think the layout could be a little bit easier to use. It could be slightly more user friendly but it’s pretty simple What business problems are you solving with the product? What benefits have you realized? I can see my production and targets and set my goals.

Easy and fast

What do you like best? It's easy to use and mostly I like the recent updated version of it What do you dislike? There's nothing wrong with it so far. I like it. What business problems are you solving with the product? What benefits have you realized? Accurate results and fast tracking

Best customer management tool. ever.

What do you like best? The organization of the app is by far my favorite thing about this. What do you dislike? Some days, the product can be incredibly slow and buggy Recommendations to others considering the product Make sure you utilize the tools that this suite gives you What business problems are you solving with the product? What benefits have you realized? I can capture my customer's information quickly and efficiently and have everything I need in front of me to assist ...

Good stuff

What do you like best? Easy platform to use i would definitely recommend to friends What do you dislike? Sometimes there are some issues Logs me out sometimes Recommendations to others considering the product None its great What business problems are you solving with the product? What benefits have you realized? I get logged out

Microsoft Dynamics 365 for Sales

What do you like best? The ability to engage with our customer base. What do you dislike? Sometimes it can be sluggish and slow to respond. What business problems are you solving with the product? What benefits have you realized? Ability to meet customer needs and anticipate what they are looking for before they know. We have seen as a result increased revenue per client.

Easy to learn, difficult to navigate

What do you like best? I like how Microsoft dynamics pulls real time information from news sources, company websites, social media outlets, etc. to give you more insight into a company right away. What do you dislike? I wish it was more intuitive and the views were more user friendly. Example - there are only so many ways to record a touchpoint with a client, so you have to choose the one you think fits best even if it doesn't make sense. Recording if you sent a gift to a client is ...

Microsoft Dynamics 365.

What do you like best? I like Microsoft Dynamics 365 first because it is easy to navigate the back end and set up.The mobile version is easy to use for executives to check reports on the go. What do you dislike? The mobile application requires much time than expected to ensure it is set up and similar to the desktop version. Recommendations to others considering the product I recommend. What business problems are you solving with the product? What benefits have you realized? It ...

Reasonabaly effecient software

What do you like best? I like the fact that invoice orders and the total accumulated money fees are all accumulated and totalled in the spreadsheet for me. I can access past files very readily, just a quick click and all of the past invoices are right there in front of me. What do you dislike? I dislike that sometimes the program randomly quits working and it takes time to get everything back and opened Up. There has been a case where my intention of saving the information wasn't ...

Great tool!

What do you like best? The software is very flexible and has an unlimited level of configuration. Dynamics CRM has the ability to track all the customers complaints, desires, and insights. I can create a balance sheet, track expenses, and set prices through this. What do you dislike? The UI could definitely needs some improvement. What business problems are you solving with the product? What benefits have you realized? It's very easy to use. very user-friendly. It has so many ...