MessageBird Reviews in July 2026: User Ratings, Pros & Cons

Great service and very responsive customer service

What do you like best? Easy to use and clean control panel along with an easy to use API What do you dislike? Would be nice if they could add an auto top up option, at the moment it will auto generate a new order when credit is running low but this won't automatically charge your card and add credit to your account. What problems are you solving with the product? What benefits have you realized? Incoming and outgoing SMS and also outgoing phone voice services

Very Good

What do you like best? The ease of use and value for money the procees is very simple. What do you dislike? Nothing the website is very easy to use Recommendations to others considering the product: They are a very good company very professional. What problems are you solving with the product? What benefits have you realized? WE have Contractors Nationwide who message us via the system.

Average

What do you like best? Cheap rates and fast delivery of messages. What do you dislike? (1) The timeframe that I will have to wait for my payment verification (2) Lots of undelivered messages and the system takes credits. (3) No US number support line. (4) Support chat sometimes reply is taking so long. Recommendations to others considering the product: I love the company but it could be better if they keep innovating new features, faster and dedicated support and faster ...

Best service

What do you like best? MessageBird is a service that in addition to simple text messages offers other services, vocail and social chat. I installed it to make a web app interact with text messages and I found it really good. All scripts are already available. What do you dislike? Being a nonprofit association, we would have appreciated the possibility of buying text message packages at "facilitated" prices, so as not to affect the social report too much. What problems are you ...

I wouldn't recommend it to anyone

I wouldn't recommend it to anyone. There are much better platforms out there and even though they are a bit pricier, they are worth it. I sent my payment and had to wait 2 days to get rejected even though our company fulfilled all required conditions. Very bad experience.

Good enough to be used

What do you like best? It is really easy to integrate with our apps. What do you dislike? Has not the more competitive prices on the network, but still good enough. What problems are you solving with the product? What benefits have you realized? Communication of alerts from apps to mobile phones.

Top notch services

What do you like best? Their incoming/outgoing sms reliability and handling is top notch. And their integration (and email forwarding) features are pretty handy too. What do you dislike? No known issues, I'm perfectly happy with MessageBird. Recommendations to others considering the product: If you only need text messaging solutions (i.e. no VoIP or calling solutions) then MessageBird is the place to go. If you're looking for an all in one solution, then MessageBird might not ...

Like the delivery and prices

What do you like best? Both otp and transactional sms delivery and pricing. The subaccount feature works perfectly for us. What do you dislike? Yet to find it. They can reduce customer care in off hours. What problems are you solving with the product? What benefits have you realized? We do authenticate people with their otp sms functionality. It's cheaper than other people but no compromise on delivery.

Good, with points to impove

What do you like best? pay per second caller ID to choose good pricing What do you dislike? no import numbers for SIP calls. no israel numbers to choose from when buy numbers What problems are you solving with the product? What benefits have you realized? SIP call services to my clients

CTO and Project manager Web and mobile

What do you like best? MessageBird admin panel, Quick response on issues from the support team, Simplicity of the API What do you dislike? some countries have restrictions on delivering messages and it need to fill some forms and take approvals, Even it is approved sent message "from" not properly passing. What problems are you solving with the product? What benefits have you realized? message bird is low cost when comparing with other services.