MemberSuite Review: Is It The Right Association Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPRMemberSuite offers custom pricing plan
Learning Forward
ACUHO
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Overview
Pricing
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is MemberSuite?
MemberSuite is the association management software that helps associations connect with their members, suppliers and communities. Its intuitive interface makes MemberSuite easy to use while its functionality lets organizations run events, publish magazines, manage their members and more. Featuring powerful event management, event registration, web booking engines, member management, membership renewal and email marketing features along with a number of billable services, MemberSuite does it all.
Pricing
MemberSuite offers custom pricing plan
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRSingle Sign-On (SSO)
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
MemberSuite Software Demo
MemberSuite was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider MemberSuite
- Use cases
- Professional associations, Trade organizations, Membership-based communities
- Team types
- Membership managers, Event coordinators
- Company size
- Medium business, Large enterprises
- Workflow style
- Flexible and configurable
- Setup complexity
- High
Why teams choose MemberSuite
Highly customizable reporting and membership management
Robust event management and registration features
Excellent customer portal with configurable access
Is MemberSuite right for you?
Best for medium to large associations needing highly customizable membership and event management.
Choose MemberSuite if
- You require advanced, customizable reporting tailored to your association’s unique needs.
- Your organization manages complex events and registrations integrated with membership billing.
- You have dedicated staff to handle setup complexity and ongoing customization efforts.
Consider alternatives if
- You need a simple, out-of-the-box solution with minimal setup and training.
- Your team is small without dedicated IT or administrative resources to manage complexity.
What buyers should know before shortlisting MemberSuite
With its robust and highly customizable features, MemberSuite stands out as a versatile cloud-based system that caters well to associations with specific requirements. The software's reporting functionality is commendable, offering in-depth data for informed decision-making.
While there is a learning curve due to the system's customizations, the platform provides extensive training and ongoing support to aid users in maximizing its potential. One of the standout features is the ability to build custom queries, offering powerful functionalities once mastered.
However, some users have highlighted challenges with the financial and fundraising modules, indicating room for enhancement in these areas. Overall, MemberSuite excels in streamlining operations, reducing manual work, and enabling seamless member interactions.
Despite some complexities, the software's adaptability and comprehensive capabilities make it a valuable asset for associations seeking a full-featured AMS solution.
MemberSuite pros and cons
- MemberSuite pros
Highly customizable reporting and membership management
Robust event management and registration features
Excellent customer portal with configurable access
- MemberSuite cons
Steep learning curve due to system complexity
Customization challenges during upgrades requiring staff effort
Ready to try it?
Get started with MemberSuite
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See how it stacks up
Compare MemberSuite side-by-side with top Association Management Software alternatives.
What is the pricing of MemberSuite?
MemberSuite uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
MemberSuite reviews and ratings
Buyer sentiment
Users appreciate MemberSuite's powerful customization and reporting capabilities but note a steep learning curve and complexity in customization and documentation.
What buyers like
- Customizability
- Reporting functionality
- Customer portal usability
Common complaints
- Complexity and learning curve
- Documentation quality
What users are saying
AI
Administrator in Cosmetics
08/04/20
Highly Customizable
What do you like best? Membersuite is a robust, cloud-based system that allows associations to customize everything from reports to events to ...
Read more
KN
Kyle N
10/15/19
Review of Finance and Fundraising in MemberSuite
What do you like best? I am told the API is very useful. From a finance perspective, I had our IT team build something that allows me to build a ...
Read more
JT
Julia T D
06/27/19
Great System That Does it All
What do you like best? There are many things to like about Membersuite. The reporting function is excellent, and lets us pull all the data we need ...
Read more
AI
Administrator in Non-Profit Organization Management
05/10/19
It has been wonderful to work with the MemberSuite staff.
What do you like best? The ability to do multiple things. Less limitations What do you dislike? Complex format to create items within the ...
Read more
UI
User in Human Resources
05/10/19
Our MemberSuite experience
What do you like best? Being able to write queries and interpret data is easier than in our former AMS. What do you dislike? Challenges with ...
Read more
M
Monica O
05/09/19
MemberSuite in a nutshell
What do you like best? I like that the system is completely customizable, so whatever your business needs, they can alter the set up to make it ...
Read more
MemberSuite security and data handling
Key compliance certifications and security features for IT and security teams evaluating MemberSuite.
Certifications
Security features
Developer & data
Alternatives to MemberSuite
MemberSuite Customers
Learning Forward
ACUHO
Sima
MemberSuite Support Options
Frequently Asked Questions About MemberSuite
Common questions buyers ask before choosing MemberSuite.
MemberSuite is a strong fit if: You require advanced, customizable reporting tailored to your association’s unique needs.; Your organization manages complex events and registrations integrated with membership billing.. Consider alternatives if: You need a simple, out-of-the-box solution with minimal setup and training.; Your team is small without dedicated IT or administrative resources to manage complexity..
Buyers commonly note the following limitations of MemberSuite: Steep learning curve due to system complexity; Customization challenges during upgrades requiring staff effort; Lack of detailed and updated documentation.
Some top alternatives to MemberSuite includes EMSystem, ScheduleFM, SilkStart, Nimble AMS and Eventsforce.
MemberSuite offers Free Trial, Quotation Based pricing models
The starting price is not disclosed by MemberSuite. You can visit MemberSuite pricing page to get the latest pricing.
Ready to try it?
Get started with MemberSuite
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].