MemberSuite Reviews in June 2026: User Ratings, Pros & Cons
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MemberSuite Reviews & Ratings
Spotsaas Editor’s POV
With its robust and highly customizable features, MemberSuite stands out as a versatile cloud-based system that caters well to associations with specific requirements. The software's reporting functionality is commendable, offering in-depth data for informed decision-making. While there is a learning curve due to the system's customizations, the platform provides ...Read more
MemberSuite pros and cons
Highly customizable, allowing associations to tailor reports, events, and membership categories to specific needs.
Robust reporting function for making informed decisions on program development, marketing, and member services.
Excellent customer portal for easy member access and configurable system to meet specific requirements.
Intuitive reporting tools and ability to build custom reports for better data interpretation.
Steep learning curve due to system complexity, requires time to grasp all features and functionalities.
Challenges with customizations, especially during upgrades, leading to staff time and effort.
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Showing 1-10 out of 49
AI
Administrator in Cosmetics
08/04/20
Highly Customizable
What do you like best? Membersuite is a robust, cloud-based system that allows associations to customize everything from reports to events to membership categories. If your association has a lot of specific idiosyncrasies this is the database system to choose. Additionally, they have several in-person training sessions which our staff has found very helpful over the years. What do you dislike? Because the system has so many customizations, there is a bit of a learning curve with the ...
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KN
Kyle N
10/15/19
Review of Finance and Fundraising in MemberSuite
What do you like best? I am told the API is very useful. From a finance perspective, I had our IT team build something that allows me to build a query in MemberSuite, save it, and then I have a link that I can use to download updated data on-demand. I like the flexibility of building custom queries. The functionality is confusing for some, but once you learn it, it is powerful. What do you dislike? Nearly every aspect of the financial and fundraising modules is flawed. It is a rare ...
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JT
Julia T D
06/27/19
Great System That Does it All
What do you like best? There are many things to like about Membersuite. The reporting function is excellent, and lets us pull all the data we need for making decisions about program development, marketing and member services. The customer portal gives our members and customers easy access to their accounts, and the ability to configure the system to our specific requirements is almost like having a customized system. It is the most comprehensive system our association has eveer used in my ...
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UI
User in Human Resources
05/10/19
Our MemberSuite experience
What do you like best? Being able to write queries and interpret data is easier than in our former AMS. What do you dislike? Challenges with customizations - specifically when upgrades occur our customizations aren't always easy to upgrade however, there's been an improvement recently. We still have to test our processes carefully after a major update which is probably recommended with any AMS however this takes up staff time and effort. What problems are you solving with the ...
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AI
Administrator in Non-Profit Organization Management
05/10/19
It has been wonderful to work with the MemberSuite staff.
What do you like best? The ability to do multiple things. Less limitations What do you dislike? Complex format to create items within the system...especially Events What problems are you solving with the product? What benefits have you realized? More flexibility
TA
Tina A
05/09/19
Great education
What do you like best? Learning about what is to come. All sessions were very useful What do you dislike? Would like to see more advanced user sessions What problems are you solving with the product? What benefits have you realized? always trying to improve
UI
User in Construction
05/09/19
education coordinator
What do you like best? all info across departments at fingertips. very helpful when verifying membership. there has been some resistance from older employees but we have been live for a little over a year and they are finally starting to come around. What do you dislike? i dislike the amount of clicks most things take to get where to need to go. I wish there was 1 set way to go about doing things sometimes. That would make it easier to set procedures for everyone to follow. I also ...
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UI
User in Education Management
05/09/19
Good
What do you like best? All of our info is contained in one place What do you dislike? NOT IPAD COMPATIBLE WHAT THE WHAT???? make it compatible What problems are you solving with the product? What benefits have you realized? Sal has been awesome helping overcome issues
CB
Cheri B
05/09/19
MemberSuite
What do you like best? MemberSuite has some great reporting options, many ways to customize what you need to for your business. What do you dislike? I feel that it is not the best "financial" software What problems are you solving with the product? What benefits have you realized? It has reduced the number of payment entries. Prior to MemberSuite, we had to document every payment in two systems.
RT
Robin T
05/09/19
Been a long time to get where we are today
What do you like best? The possibilities it has, the diy reports What do you dislike? Implementation and training was a serious struggle for us. I took over 6 months for us to be even comfortable with the ability for MS to record transactions correctly. Recommendations to others considering the product: Make sure you have competent staff to work through the financial and implementation of the product What problems are you solving with the product? What benefits have you ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].