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9.8

SpotScore

Meltwater - PR Software

Meltwater Reviews in August 2026: User Ratings, Pros & Cons

Real-time insights for better decisions.

3.7

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Meltwater offers custom pricing plan

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Meltwater Reviews & Ratings

3.7

Very Good

Based on 1393 ratings & 449 reviews

Are you using Meltwater?

Rating Distribution

Excellent

(339)

Very Good

(61)

Good

(19)

Poor

(9)

Terrible

(21)

Spotsaas Editor’s POV

Meltwater's main strength is its media monitoring and PR analytics capabilities, backed by a large media database. However, you should verify in a demo that its language coverage meets your needs—users report gaps in non-English monitoring, particularly for regional languages. The interface is straightforward, but customization of dashboards and reports requires ...Read more

Meltwater pros and cons

  • Accessible to users at all skill levels without requiring deep media monitoring expertise.

  • Training library is large and covers a wide range of platform use cases.

  • Setting up monitoring tasks is direct and does not require technical background.

  • Includes social media posting and scheduling alongside monitoring.

  • Pricing is high relative to comparable tools.

  • Removing the link button option creates friction in certain workflows.

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Showing 81-90 out of 449

MG

Michael G

02/27/23

5 out of 5

"Meltwater is a complete lifesaver"

What do you like best about Meltwater? My favorite thing about Meltwater is its efficiency. You're able to search or complete lists in a timely manner, and time is money. Also, there's so much there in terms of details for a specific reporter. If you're not having success via email, you can call or try to connect via social media as well. What do you dislike about Meltwater? Sometimes I am looking to make a massive list, and it can't handle 500 or more. There's ways around that, like ...

Read more

KJ

Kristina J

02/27/23

5 out of 5

"Meltwater is an incredible platform for scheduling social posts + tracking metrics/hashtags"

What do you like best about Meltwater? Ease of use, customer service, updates to platform What do you dislike about Meltwater? Ongoing glitches, difficulty with IG Stories What problems is Meltwater solving and how is that benefiting you? Scheduling multiple posts across multiple clients, gathering metrics, comprehensive reporting, work flow, ease of approvals

PA

Pietra A

02/27/23

5 out of 5

"Good Tools"

What do you like best about Meltwater? A lot of different and complete tools. I really enjoyed the possibility of generating different relators. What do you dislike about Meltwater? I found a bit confusing to check the searches I made. What problems is Meltwater solving and how is that benefiting you? Metwalter is solving our necessity to keep track of media mentions and it fits our needs (checking different media from different countries).

CL

C L

02/27/23

5 out of 5

"Meltwtaer is a great resource"

What do you like best about Meltwater? Meltwater is a great tool for a number of media and communications purposes. We've used the platform for 10+ years for media monitoring, and that has consistently been the strongest point in our experience. In the past few years we've used the social platform for posting and analytics, and find it generally pretty useful for that as well. It's a good tool for day to day scheduling and monitoring, and also allows for link in bios for Instagram, which is ...

Read more

MG

Michael G

02/27/23

5 out of 5

"Meltwater is a complete lifesaver"

What do you like best about Meltwater? My favorite thing about Meltwater is its efficiency. You're able to search or complete lists in a timely manner, and time is money. Also, there's so much there in terms of details for a specific reporter. If you're not having success via email, you can call or try to connect via social media as well. What do you dislike about Meltwater? Sometimes I am looking to make a massive list, and it can't handle 500 or more. There's ways around that, like ...

Read more

KJ

Kristina J

02/27/23

5 out of 5

"Meltwater is an incredible platform for scheduling social posts + tracking metrics/hashtags"

What do you like best about Meltwater? Ease of use, customer service, updates to platform What do you dislike about Meltwater? Ongoing glitches, difficulty with IG Stories What problems is Meltwater solving and how is that benefiting you? Scheduling multiple posts across multiple clients, gathering metrics, comprehensive reporting, work flow, ease of approvals

CL

C L

02/27/23

5 out of 5

"Meltwtaer is a great resource"

What do you like best about Meltwater? Meltwater is a great tool for a number of media and communications purposes. We've used the platform for 10+ years for media monitoring, and that has consistently been the strongest point in our experience. In the past few years we've used the social platform for posting and analytics, and find it generally pretty useful for that as well. It's a good tool for day to day scheduling and monitoring, and also allows for link in bios for Instagram, which is ...

Read more

CW

Chloe W

02/27/23

5 out of 5

"Meltwater Review"

What do you like best about Meltwater? The all-in-one layout of Meltwater is great! It's an easy way to see all of our data in one spot. What do you dislike about Meltwater? There are sometimes glitches with the tool that make my analysis take a bit longer, like keywords not being hidden properly. What problems is Meltwater solving and how is that benefiting you? Meltwater is compiling all of the data that we need in one spot, which is quite helpful in writing our daily social media ...

Read more

PA

Pietra A

02/27/23

5 out of 5

"Good Tools"

What do you like best about Meltwater? A lot of different and complete tools. I really enjoyed the possibility of generating different relators. What do you dislike about Meltwater? I found a bit confusing to check the searches I made. What problems is Meltwater solving and how is that benefiting you? Metwalter is solving our necessity to keep track of media mentions and it fits our needs (checking different media from different countries).

CW

Chloe W

02/27/23

5 out of 5

"Meltwater Review"

What do you like best about Meltwater? The all-in-one layout of Meltwater is great! It's an easy way to see all of our data in one spot. What do you dislike about Meltwater? There are sometimes glitches with the tool that make my analysis take a bit longer, like keywords not being hidden properly. What problems is Meltwater solving and how is that benefiting you? Meltwater is compiling all of the data that we need in one spot, which is quite helpful in writing our daily social media ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].