9.8
SpotScore
Meltwater Reviews in August 2026: User Ratings, Pros & Cons
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Meltwater offers custom pricing plan
Meltwater Reviews & Ratings
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Spotsaas Editor’s POV
Meltwater's main strength is its media monitoring and PR analytics capabilities, backed by a large media database. However, you should verify in a demo that its language coverage meets your needs—users report gaps in non-English monitoring, particularly for regional languages. The interface is straightforward, but customization of dashboards and reports requires ...Read more
Meltwater pros and cons
Accessible to users at all skill levels without requiring deep media monitoring expertise.
Training library is large and covers a wide range of platform use cases.
Setting up monitoring tasks is direct and does not require technical background.
Includes social media posting and scheduling alongside monitoring.
Pricing is high relative to comparable tools.
Removing the link button option creates friction in certain workflows.
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Showing 91-100 out of 449
AB
Audra B
02/21/23
"Meltwater is comprehensive"
What do you like best about Meltwater? Meltwater is easy to use, the UX is great, and the customer service is unmatched. What do you dislike about Meltwater? The pricing for additional tools can add up quickly for a smaller business. What problems is Meltwater solving and how is that benefiting you? Meltwater makes it easy to track which posts perform well so we can keep learning our audience and see what content performs best.
AB
Audra B
02/21/23
"Meltwater is comprehensive"
What do you like best about Meltwater? Meltwater is easy to use, the UX is great, and the customer service is unmatched. What do you dislike about Meltwater? The pricing for additional tools can add up quickly for a smaller business. What problems is Meltwater solving and how is that benefiting you? Meltwater makes it easy to track which posts perform well so we can keep learning our audience and see what content performs best.
MB
Meredith B
02/17/23
"Great Experience - Love the Acadamy"
What do you like best about Meltwater? I specifically liked the amount of information provided about Influencer Marketing in the academy. I felt it was different than most "courses" and was much more helpful than others. What do you dislike about Meltwater? Something I don't love about meltwater is aesthetic, but I am picky. Also at time the amount of information provided can be overwhelming but I would say it is organized well. Recommendations to others considering Meltwater: They really ...
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AT
Andrea T
02/17/23
"Continuing to learn Meltwater"
What do you like best about Meltwater? I like using the social listening tool to understand what is relevant chatter that will help us track influencers that will push our message forward. Our team has been able to pick up the advanced search and make use of this tool, so because its user-friendly, we can take advantage of it more. What do you dislike about Meltwater? I would love it if meltwater could gather data from videos to get a better understanding of what is happening on that ...
Read more
MB
Meredith B
02/17/23
"Great Experience - Love the Acadamy"
What do you like best about Meltwater? I specifically liked the amount of information provided about Influencer Marketing in the academy. I felt it was different than most "courses" and was much more helpful than others. What do you dislike about Meltwater? Something I don't love about meltwater is aesthetic, but I am picky. Also at time the amount of information provided can be overwhelming but I would say it is organized well. Recommendations to others considering Meltwater: They really ...
Read more
AT
Andrea T
02/17/23
"Continuing to learn Meltwater"
What do you like best about Meltwater? I like using the social listening tool to understand what is relevant chatter that will help us track influencers that will push our message forward. Our team has been able to pick up the advanced search and make use of this tool, so because its user-friendly, we can take advantage of it more. What do you dislike about Meltwater? I would love it if meltwater could gather data from videos to get a better understanding of what is happening on that ...
Read more
FG
Francesca G
02/16/23
"Crystal clear training"
What do you like best about Meltwater? The training videos are easy to understand, and are very clear in the steps to get the best out of Meltwater. The small tests and demos you take after also help ensure you retain the knowledge. What do you dislike about Meltwater? I didn't dislike anything about using Meltwater or the training. What problems is Meltwater solving and how is that benefiting you? It's allowing us to see what's trending and why - this helps us keep track of sentiment, if ...
Read more
FG
Francesca G
02/16/23
"Crystal clear training"
What do you like best about Meltwater? The training videos are easy to understand, and are very clear in the steps to get the best out of Meltwater. The small tests and demos you take after also help ensure you retain the knowledge. What do you dislike about Meltwater? I didn't dislike anything about using Meltwater or the training. What problems is Meltwater solving and how is that benefiting you? It's allowing us to see what's trending and why - this helps us keep track of sentiment, if ...
Read more
TC
Tracy C
02/13/23
"The Meltwater team does a great job onboarding"
What do you like best about Meltwater? I like how everything is in one dashboard. It makes it easy to watch all of our different entities and our competitors. What do you dislike about Meltwater? So far I don't really have anything that I dislike. What problems is Meltwater solving and how is that benefiting you? It lets me know what my competitors are up to and helps see how our own posts perform.
TC
Tracy C
02/13/23
"The Meltwater team does a great job onboarding"
What do you like best about Meltwater? I like how everything is in one dashboard. It makes it easy to watch all of our different entities and our competitors. What do you dislike about Meltwater? So far I don't really have anything that I dislike. What problems is Meltwater solving and how is that benefiting you? It lets me know what my competitors are up to and helps see how our own posts perform.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].