Meltwater Reviews in August 2026: User Ratings, Pros & Cons

"Social Media Coordinator that uses Meltwater to schedule and dissimenate content for higher ed."

What do you like best about Meltwater? I like being able to post to all my social media accounts and tag all handles with the ease of one click. The upside of using Meltwater is that your entire team can access and numerous accounts can be added. What do you dislike about Meltwater? I have not experienced any downsides to Meltwater as of yet. I have full confidence that if I were to have an issue, a representative would be available to help me. What problems is Meltwater solving and how is ...

"Great Insight!"

What do you like best about Meltwater? Our team loves the reporting and scheduling functions MeltWater has to offer. We can track our social media insights all in one place, and create/automate custom reports. What do you dislike about Meltwater? We would like to see the ability to track NPS more clearly. We are currently using the sentiment score as our NPS. A weekly and quarterly true NPS score would be very beneficial to our company. What problems is Meltwater solving and how is that ...

"Great Insight!"

What do you like best about Meltwater? Our team loves the reporting and scheduling functions MeltWater has to offer. We can track our social media insights all in one place, and create/automate custom reports. What do you dislike about Meltwater? We would like to see the ability to track NPS more clearly. We are currently using the sentiment score as our NPS. A weekly and quarterly true NPS score would be very beneficial to our company. What problems is Meltwater solving and how is that ...

"Social Media Coordinator that uses Meltwater to schedule and dissimenate content for higher ed."

What do you like best about Meltwater? I like being able to post to all my social media accounts and tag all handles with the ease of one click. The upside of using Meltwater is that your entire team can access and numerous accounts can be added. What do you dislike about Meltwater? I have not experienced any downsides to Meltwater as of yet. I have full confidence that if I were to have an issue, a representative would be available to help me. What problems is Meltwater solving and how is ...

"Very effective and reliable"

What do you like best about Meltwater? I love how I can find exactly what I am looking for with just a few key words. I can also see how much of the information is positive or negative, and I can find information from many different sources. What do you dislike about Meltwater? I did not dislike anything about Meltwater! What problems is Meltwater solving and how is that benefiting you? It is creating slack channels for me to deliver news to the rest of my organization. It is also helping ...

"Love using Meltwater for Media Monitoring and Social Media/Engage"

What do you like best about Meltwater? Very easy to use dashboard for media monitoring and social media mentions. Great for quick reporting and reviewing different campaigns. What do you dislike about Meltwater? There isn't much I can describe as a "dislike," so I'll just share my personal challenges. Those challenges are likely more a result of my not giving the amount of time needed to really learn the platform as well as i should have, but I run into challenges creating my different ...

"Very effective and reliable"

What do you like best about Meltwater? I love how I can find exactly what I am looking for with just a few key words. I can also see how much of the information is positive or negative, and I can find information from many different sources. What do you dislike about Meltwater? I did not dislike anything about Meltwater! What problems is Meltwater solving and how is that benefiting you? It is creating slack channels for me to deliver news to the rest of my organization. It is also helping ...

"A key strategic support resource for our organization"

What do you like best about Meltwater? Meltwater insights support our BD efforts and delivery of strategic recommendations for our clients. It is user-friendly and the team is always ready to help us maximize our use. What do you dislike about Meltwater? Speed an issue at times, and enhancements in certain areas like saving date ranges for searches would be helpful. What problems is Meltwater solving and how is that benefiting you? Meltwater provides insights and data that help to support ...

"A key strategic support resource for our organization"

What do you like best about Meltwater? Meltwater insights support our BD efforts and delivery of strategic recommendations for our clients. It is user-friendly and the team is always ready to help us maximize our use. What do you dislike about Meltwater? Speed an issue at times, and enhancements in certain areas like saving date ranges for searches would be helpful. What problems is Meltwater solving and how is that benefiting you? Meltwater provides insights and data that help to support ...

"Love using Meltwater for Media Monitoring and Social Media/Engage"

What do you like best about Meltwater? Very easy to use dashboard for media monitoring and social media mentions. Great for quick reporting and reviewing different campaigns. What do you dislike about Meltwater? There isn't much I can describe as a "dislike," so I'll just share my personal challenges. Those challenges are likely more a result of my not giving the amount of time needed to really learn the platform as well as i should have, but I run into challenges creating my different ...