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9.8

SpotScore

Meltwater - PR Software

Meltwater Reviews in August 2026: User Ratings, Pros & Cons

Real-time insights for better decisions.

3.7

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Meltwater offers custom pricing plan

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Meltwater Reviews & Ratings

3.7

Very Good

Based on 1393 ratings & 449 reviews

Are you using Meltwater?

Rating Distribution

Excellent

(339)

Very Good

(61)

Good

(19)

Poor

(9)

Terrible

(21)

Spotsaas Editor’s POV

Meltwater's main strength is its media monitoring and PR analytics capabilities, backed by a large media database. However, you should verify in a demo that its language coverage meets your needs—users report gaps in non-English monitoring, particularly for regional languages. The interface is straightforward, but customization of dashboards and reports requires ...Read more

Meltwater pros and cons

  • Accessible to users at all skill levels without requiring deep media monitoring expertise.

  • Training library is large and covers a wide range of platform use cases.

  • Setting up monitoring tasks is direct and does not require technical background.

  • Includes social media posting and scheduling alongside monitoring.

  • Pricing is high relative to comparable tools.

  • Removing the link button option creates friction in certain workflows.

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Showing 61-70 out of 449

RT

Renee T

03/22/23

5 out of 5

"Meltwater can be a life-saver!"

What do you like best about Meltwater? I think it's important to sit down and dedicate time to learning how the site works. I definitely think Meltwater Academy is a great way of doing so. You learn how certain functions work by taking tests and practicing. You also get Meltwater certificates that can be added to your Linkedin if you pass the courses. What do you dislike about Meltwater? I think it took me a while to understand Meltwater's full capacity. I think maybe the language that's ...

Read more

RT

Renee T

03/22/23

5 out of 5

"Meltwater can be a life-saver!"

What do you like best about Meltwater? I think it's important to sit down and dedicate time to learning how the site works. I definitely think Meltwater Academy is a great way of doing so. You learn how certain functions work by taking tests and practicing. You also get Meltwater certificates that can be added to your Linkedin if you pass the courses. What do you dislike about Meltwater? I think it took me a while to understand Meltwater's full capacity. I think maybe the language that's ...

Read more

PC

Paulina C

03/22/23

5 out of 5

"Social Media Strategist with 2 years of Meltwater experience"

What do you like best about Meltwater? The holistic approach of the platform, allowing me to monitor, post, and engage all in one place! The reporting capabilities and sharable dashbaords have been a great tool to use when communicating our current performance or programs with the larger team. What do you dislike about Meltwater? There are many items on the roadmap and the platform is continously evolving. I'm hoping the publish feature will soon be compatible with uploading carousel posts ...

Read more

PC

Paulina C

03/22/23

5 out of 5

"Social Media Strategist with 2 years of Meltwater experience"

What do you like best about Meltwater? The holistic approach of the platform, allowing me to monitor, post, and engage all in one place! The reporting capabilities and sharable dashbaords have been a great tool to use when communicating our current performance or programs with the larger team. What do you dislike about Meltwater? There are many items on the roadmap and the platform is continously evolving. I'm hoping the publish feature will soon be compatible with uploading carousel posts ...

Read more

MO

Michael O

03/21/23

5 out of 5

"Excellent Research Tool For Social & Digital"

What do you like best about Meltwater? The data we can collect and process for our clients is amazing and often a major selling point for us in landing and maintaining clients. It provides us with incredibly detailed data on markets, competitors, and consumers that we can translate into actionable insights. What do you dislike about Meltwater? Understanding Boolean search seems necessary to get the most out of Meltwater Explore, as the more basic keyword search function struggles to produce ...

Read more

MO

Michael O

03/21/23

5 out of 5

"Excellent Research Tool For Social & Digital"

What do you like best about Meltwater? The data we can collect and process for our clients is amazing and often a major selling point for us in landing and maintaining clients. It provides us with incredibly detailed data on markets, competitors, and consumers that we can translate into actionable insights. What do you dislike about Meltwater? Understanding Boolean search seems necessary to get the most out of Meltwater Explore, as the more basic keyword search function struggles to produce ...

Read more

CJ

Caroline J

03/21/23

5 out of 5

"Une plateforme nous offrant une multitude de contenu!"

What do you like best about Meltwater? J'adore toutes les possibilités que cette plateforme nous offre en terme d'analyse. Aussi j'apprécie que ma formation et mon apprentissage soit pris en compte par tout les webinaires offerts gratuitement. What do you dislike about Meltwater? J'aime moins le fait de voir toute la publicité listé dans la revue de presse quotidienne, ce qui a pour effet de diluer malheureusement le contenu pertinent. What problems is Meltwater solving and how is that ...

Read more

CJ

Caroline J

03/21/23

5 out of 5

"Une plateforme nous offrant une multitude de contenu!"

What do you like best about Meltwater? J'adore toutes les possibilités que cette plateforme nous offre en terme d'analyse. Aussi j'apprécie que ma formation et mon apprentissage soit pris en compte par tout les webinaires offerts gratuitement. What do you dislike about Meltwater? J'aime moins le fait de voir toute la publicité listé dans la revue de presse quotidienne, ce qui a pour effet de diluer malheureusement le contenu pertinent. What problems is Meltwater solving and how is that ...

Read more

AM

ANDRE M

03/20/23

5 out of 5

"Great end to end social media experience"

What do you like best about Meltwater? I really like the analytics and Klear influencer tool. It has helped win over many clients. What do you dislike about Meltwater? Lacking some social media publishing features What problems is Meltwater solving and how is that benefiting you? Influencer suggestions and vetting

AM

ANDRE M

03/20/23

5 out of 5

"Great end to end social media experience"

What do you like best about Meltwater? I really like the analytics and Klear influencer tool. It has helped win over many clients. What do you dislike about Meltwater? Lacking some social media publishing features What problems is Meltwater solving and how is that benefiting you? Influencer suggestions and vetting

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].