Meltwater Reviews in August 2026: User Ratings, Pros & Cons

"The Extra Marketing Team Member We Needed!"

What do you like best about Meltwater? Meltwater is truly the extra marketing team member our lean team needed. We start every Monday by looking at our dashboards, analytics, and custom-made searches to gauge how our brand is doing. Meltwater's capabilities are a regular feature at cross-departmental meetings so we can look at what our competitors are doing and understand how our brand is being talked about across a multitude of channels. Honestly, the customization of the entire platform ...

"The Extra Marketing Team Member We Needed!"

What do you like best about Meltwater? Meltwater is truly the extra marketing team member our lean team needed. We start every Monday by looking at our dashboards, analytics, and custom-made searches to gauge how our brand is doing. Meltwater's capabilities are a regular feature at cross-departmental meetings so we can look at what our competitors are doing and understand how our brand is being talked about across a multitude of channels. Honestly, the customization of the entire platform ...

"Incredible & Versatile Tool"

What do you like best about Meltwater? Meltwater has a wide variety of use cases and tools that help our marketing team provide value to our company and clients. One advantage of Meltwater over other tools we researched for social listening purposes is that Meltwater can pull data prior to the date you began monitoring, while other platforms are only able to capture data from the initiation date. The team at Meltwater is great to work with, and they have a great onboarding process for new ...

"Incredible & Versatile Tool"

What do you like best about Meltwater? Meltwater has a wide variety of use cases and tools that help our marketing team provide value to our company and clients. One advantage of Meltwater over other tools we researched for social listening purposes is that Meltwater can pull data prior to the date you began monitoring, while other platforms are only able to capture data from the initiation date. The team at Meltwater is great to work with, and they have a great onboarding process for new ...

"Meltwater has amazing data, but falls a bit short on ways to report"

What do you like best about Meltwater? The most helpful piece about Meltwater is that I can quickly, efficiently, and confidently answer my executive-level stakeholder's questions with data to drive strategy. I can see that the efforts of my media relations team are working based on analytics such as share of voices, top publications, and overall media mentions. The user-friendly interface is also excellent for those who may not understand Boolean or want to look around the tool to ...

"Meltwater has amazing data, but falls a bit short on ways to report"

What do you like best about Meltwater? The most helpful piece about Meltwater is that I can quickly, efficiently, and confidently answer my executive-level stakeholder's questions with data to drive strategy. I can see that the efforts of my media relations team are working based on analytics such as share of voices, top publications, and overall media mentions. The user-friendly interface is also excellent for those who may not understand Boolean or want to look around the tool to ...

"Big enhancement in capabilities from previous platoform!"

What do you like best about Meltwater? Robust reporting features make it seamless and fast to measure/track performance across all of our social properties What do you dislike about Meltwater? Post Calendar and Posting interface can be a bit clunky with lots of clicks to get where you want and sometimes links or tags do not populate correctly What problems is Meltwater solving and how is that benefiting you? Being able to monitor, engage and track our social and PR functions

"Big enhancement in capabilities from previous platoform!"

What do you like best about Meltwater? Robust reporting features make it seamless and fast to measure/track performance across all of our social properties What do you dislike about Meltwater? Post Calendar and Posting interface can be a bit clunky with lots of clicks to get where you want and sometimes links or tags do not populate correctly What problems is Meltwater solving and how is that benefiting you? Being able to monitor, engage and track our social and PR functions

"Bon service!"

What do you like best about Meltwater? La versatilité de la plateforme est très apprécié What do you dislike about Meltwater? Je ne vois pas de « downside » à l'application. Il faut seulement naviguer régulièrement afin de s'y retrouver et prendre de l'aisance avec celle-ci. What problems is Meltwater solving and how is that benefiting you? Meltwater nous permet d'avoir une constante visibilité sur ce qui est dit et commenté sur notre organisation.

"Bon service!"

What do you like best about Meltwater? La versatilité de la plateforme est très apprécié What do you dislike about Meltwater? Je ne vois pas de « downside » à l'application. Il faut seulement naviguer régulièrement afin de s'y retrouver et prendre de l'aisance avec celle-ci. What problems is Meltwater solving and how is that benefiting you? Meltwater nous permet d'avoir une constante visibilité sur ce qui est dit et commenté sur notre organisation.