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9.8

Spot Score

Meltwater - PR Software

Meltwater Reviews in June 2025: User Ratings, Pros & Cons

Real-time insights for better decisions.

3.7

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Meltwater Reviews & Ratings

3.7

Very Good

Based on 1393 ratings & 449 reviews

Rating Distribution

Excellent

(339)

Very Good

(61)

Good

(19)

Poor

(9)

Terible

(21)

Expert's Review

Meltwater, a versatile analytics platform, garners high praise for its user-friendly interface and comprehensive features. Users appreciate its vast library of training resources, making it easy for all skill levels to navigate. The tool's continuous evolution and enhancements in response to market shifts are lauded, enhancing user experience. While the platform ...Read more

Meltwater pros and cons

  • Provides a great user experience and caters to all skill levels.

  • Massive library of training available to enhance tool usage.

  • Intuitive and easy to use, especially for setting up tasks.

  • Offers social media posting and scheduling features.

  • Expensive tool, but believed to be valuable.

  • Removal of the link button option can be inconvenient.

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Showing 41-50 out of 449

MA

Melissa Alondra B

10/23/23

5 out of 5

"A great platform"

What do you like best about Meltwater? Ease of use and implementation for my work with influencers. What do you dislike about Meltwater? response times in customer service are high. What problems is Meltwater solving and how is that benefiting you? managing influencers and monitoring their results.

MC

Mariana C

10/23/23

5 out of 5

"O Melt é uma ferramenta completa. Conseguimos extrair os dados de uma forma dinâmica e simplificada."

What do you like best about Meltwater? O formato da ferramenta, pois ela é super intuitiva e fácil de manusear, além do suporte que é imediato. Como a frequência de uso é alta, vimos que é essencial esse formato menos confuso. Outro ponto positivo é o número de recursos para ser explorado! A plataforma é completa e conta com várias ferramentas de análises, com facilidade de implementação a novas integrações. What do you dislike about Meltwater? Infelizmente o Melt ainda não extrai dados tão ...

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MP

Mauro P

10/20/23

5 out of 5

"The Meltwater suite allows me to quickly manage, publish and monitor our social media"

What do you like best about Meltwater? Ease of use. Intuitive menus. Good training modules and quick answers from the helpDesk team. What do you dislike about Meltwater? Would be good to have a capability to drive Paid Campaigns. What problems is Meltwater solving and how is that benefiting you? As we are a small company, it allows us to work in an easy way to drive and publish our social media.

MP

Mauro P

10/20/23

5 out of 5

"The Meltwater suite allows me to quickly manage, publish and monitor our social media"

What do you like best about Meltwater? Ease of use. Intuitive menus. Good training modules and quick answers from the helpDesk team. What do you dislike about Meltwater? Would be good to have a capability to drive Paid Campaigns. What problems is Meltwater solving and how is that benefiting you? As we are a small company, it allows us to work in an easy way to drive and publish our social media.

AU

Anonymous User

10/03/23

5 out of 5

"Meltwater is very user friendly and a great database of journalists."

What do you like best about Meltwater? It is very easy to see which journalists cover or report on specific topics. I also appreciate that I can send personalized emails through the platform. What do you dislike about Meltwater? I wish we can send more emails in 24 hours, that restricts what we can send and at times we publish multiple reports at once. What problems is Meltwater solving and how is that benefiting you? The hardest part for me is to know which journalist would be interested ...

Read more

AU

Anonymous User

10/03/23

5 out of 5

"Meltwater is very user friendly and a great database of journalists."

What do you like best about Meltwater? It is very easy to see which journalists cover or report on specific topics. I also appreciate that I can send personalized emails through the platform. What do you dislike about Meltwater? I wish we can send more emails in 24 hours, that restricts what we can send and at times we publish multiple reports at once. What problems is Meltwater solving and how is that benefiting you? The hardest part for me is to know which journalist would be interested ...

Read more

AU

Anonymous User

10/02/23

5 out of 5

"Easy to use - gives great results!"

What do you like best about Meltwater? Meltwater is very easy to use and porvides a LOT of data that is useful in both outreach and tracking of your coverage. Our account rep Monica has been SUCH a help to our company and is always available for our questions and needs. What do you dislike about Meltwater? The outreach lists aren't updated as quickly as they should. I still recieve a lot of bounceback emails from addresses no longer in service. What problems is Meltwater solving and how is ...

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AU

Anonymous User

10/02/23

5 out of 5

"Easy to use - gives great results!"

What do you like best about Meltwater? Meltwater is very easy to use and porvides a LOT of data that is useful in both outreach and tracking of your coverage. Our account rep Monica has been SUCH a help to our company and is always available for our questions and needs. What do you dislike about Meltwater? The outreach lists aren't updated as quickly as they should. I still recieve a lot of bounceback emails from addresses no longer in service. What problems is Meltwater solving and how is ...

Read more

AU

Anonymous User

09/28/23

5 out of 5

"Great use for smm."

What do you like best about Meltwater? Ease of Use customer support Frequency of use What do you dislike about Meltwater? app intergration number of features Ease of implementation What problems is Meltwater solving and how is that benefiting you? The boolean tool, was a little complicated for me to use. But with the updates to the explore application, pulling data has become easier.

AU

Anonymous User

09/28/23

5 out of 5

"Great use for smm."

What do you like best about Meltwater? Ease of Use customer support Frequency of use What do you dislike about Meltwater? app intergration number of features Ease of implementation What problems is Meltwater solving and how is that benefiting you? The boolean tool, was a little complicated for me to use. But with the updates to the explore application, pulling data has become easier.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].