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9.8

SpotScore

Meltwater - PR Software

Meltwater Reviews in August 2026: User Ratings, Pros & Cons

Real-time insights for better decisions.

3.7

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Meltwater offers custom pricing plan

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Meltwater Reviews & Ratings

3.7

Very Good

Based on 1393 ratings & 449 reviews

Are you using Meltwater?

Rating Distribution

Excellent

(339)

Very Good

(61)

Good

(19)

Poor

(9)

Terrible

(21)

Spotsaas Editor’s POV

Meltwater's main strength is its media monitoring and PR analytics capabilities, backed by a large media database. However, you should verify in a demo that its language coverage meets your needs—users report gaps in non-English monitoring, particularly for regional languages. The interface is straightforward, but customization of dashboards and reports requires ...Read more

Meltwater pros and cons

  • Accessible to users at all skill levels without requiring deep media monitoring expertise.

  • Training library is large and covers a wide range of platform use cases.

  • Setting up monitoring tasks is direct and does not require technical background.

  • Includes social media posting and scheduling alongside monitoring.

  • Pricing is high relative to comparable tools.

  • Removing the link button option creates friction in certain workflows.

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Showing 31-40 out of 449

JC

Juan Carlos M

11/01/23

5 out of 5

"Muy educativo, asesoramiento cada que lo requerimos. Excelente."

What do you like best about Meltwater? La navegabilidad es sencilla y amigable, la data proporcionada y la asesoría. What do you dislike about Meltwater? En los listening la informaci ón no es tan precisa, recomienda que haya más filtros de búsqueda. What problems is Meltwater solving and how is that benefiting you? con las herramientas de escucha social, el monitoreo de interacciones y las métricas.

JC

Juan Carlos M

11/01/23

5 out of 5

"Muy educativo, asesoramiento cada que lo requerimos. Excelente."

What do you like best about Meltwater? La navegabilidad es sencilla y amigable, la data proporcionada y la asesoría. What do you dislike about Meltwater? En los listening la informaci ón no es tan precisa, recomienda que haya más filtros de búsqueda. What problems is Meltwater solving and how is that benefiting you? con las herramientas de escucha social, el monitoreo de interacciones y las métricas.

PC

Polliana C

11/01/23

5 out of 5

"A Comprehensive platform with open seas of information"

What do you like best about Meltwater? Relying on a platform that grants access to the vast open sea of research has proven to be an invaluable asset in my routine. This feature allows me to explore a multitude of sources, facilitating comprehensive and thorough investigations across diverse topics. One of the standout qualities is the platform's responsive and efficient live chat support. The prompt assistance provided by the chat team ensures that any queries or concerns are addressed ...

Read more

PC

Polliana C

11/01/23

5 out of 5

"A Comprehensive platform with open seas of information"

What do you like best about Meltwater? Relying on a platform that grants access to the vast open sea of research has proven to be an invaluable asset in my routine. This feature allows me to explore a multitude of sources, facilitating comprehensive and thorough investigations across diverse topics. One of the standout qualities is the platform's responsive and efficient live chat support. The prompt assistance provided by the chat team ensures that any queries or concerns are addressed ...

Read more

FP

Fabiana P

10/31/23

5 out of 5

"Meltwater is one of Bites' most important partners."

What do you like best about Meltwater? We are heavy users of the tool to monitor public opinion movements and brands. The various possibilities for using advanced search, in addition to the freedom of use on different fronts of analysis, make them our choice. What do you dislike about Meltwater? That, soon, we will no longer have the possibility of paying in reais. What problems is Meltwater solving and how is that benefiting you? It is a complete tool for social listening, on different ...

Read more

FP

Fabiana P

10/31/23

5 out of 5

"Meltwater is one of Bites' most important partners."

What do you like best about Meltwater? We are heavy users of the tool to monitor public opinion movements and brands. The various possibilities for using advanced search, in addition to the freedom of use on different fronts of analysis, make them our choice. What do you dislike about Meltwater? That, soon, we will no longer have the possibility of paying in reais. What problems is Meltwater solving and how is that benefiting you? It is a complete tool for social listening, on different ...

Read more

MA

Melissa Alondra B

10/23/23

5 out of 5

"A great platform"

What do you like best about Meltwater? Ease of use and implementation for my work with influencers. What do you dislike about Meltwater? response times in customer service are high. What problems is Meltwater solving and how is that benefiting you? managing influencers and monitoring their results.

JC

Jaime C

10/23/23

5 out of 5

"The strategic business ally"

What do you like best about Meltwater? The whole operation, since I logg in evertything is so intuituve. I can easily manage my searches and specify each keyword by simply adding or removing words in the explore section. I use it everyday of the week. These new tool for AI notes and results, gets better everytime. Managing a better work deliverable to my clients. Its very easy to connect my social media environment and analyze the whole conversation. And what I think gets a plus, its the ...

Read more

MA

Melissa Alondra B

10/23/23

5 out of 5

"A great platform"

What do you like best about Meltwater? Ease of use and implementation for my work with influencers. What do you dislike about Meltwater? response times in customer service are high. What problems is Meltwater solving and how is that benefiting you? managing influencers and monitoring their results.

JC

Jaime C

10/23/23

5 out of 5

"The strategic business ally"

What do you like best about Meltwater? The whole operation, since I logg in evertything is so intuituve. I can easily manage my searches and specify each keyword by simply adding or removing words in the explore section. I use it everyday of the week. These new tool for AI notes and results, gets better everytime. Managing a better work deliverable to my clients. Its very easy to connect my social media environment and analyze the whole conversation. And what I think gets a plus, its the ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].