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9.8

Spot Score

Meltwater - PR Software

Meltwater Reviews in June 2025: User Ratings, Pros & Cons

Real-time insights for better decisions.

3.7

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Meltwater Reviews & Ratings

3.7

Very Good

Based on 1393 ratings & 449 reviews

Rating Distribution

Excellent

(339)

Very Good

(61)

Good

(19)

Poor

(9)

Terible

(21)

Expert's Review

Meltwater, a versatile analytics platform, garners high praise for its user-friendly interface and comprehensive features. Users appreciate its vast library of training resources, making it easy for all skill levels to navigate. The tool's continuous evolution and enhancements in response to market shifts are lauded, enhancing user experience. While the platform ...Read more

Meltwater pros and cons

  • Provides a great user experience and caters to all skill levels.

  • Massive library of training available to enhance tool usage.

  • Intuitive and easy to use, especially for setting up tasks.

  • Offers social media posting and scheduling features.

  • Expensive tool, but believed to be valuable.

  • Removal of the link button option can be inconvenient.

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Showing 21-30 out of 449

GR

Gabrielle R

11/07/23

5 out of 5

"PR Analytics for experts and beginners"

What do you like best about Meltwater? Meltwater gives me the visibility I need to make data-driven decisions while also providing that foundation to get in touch with journalists and begin establishing those relationships. There training and certifications are also a 10/10 and the knowledge can be transferred to other tools I use. However, if I still don't know how to do something, the meltwater support or my account manager is one click away. Because of this I use this tool every day and ...

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FA

Frances A

11/07/23

5 out of 5

"Best media intelligence platform"

What do you like best about Meltwater? Their real-time pickups of our key words, all the metrics that are made available to us thru the platform, and their tech support. What do you dislike about Meltwater? the inaccurate pickups though I know that it's really challenging What problems is Meltwater solving and how is that benefiting you? MW helps us quantify our media and PR efforts

AR

Ally R

11/07/23

5 out of 5

"Meltwater is THE BEST"

What do you like best about Meltwater? I think that Meltwater (especially Klear) is such a great product and has so many ways to improve your social media. What do you dislike about Meltwater? I don't have any dislikes about meltwater! What problems is Meltwater solving and how is that benefiting you? Vetting influencers!

DC

David C

11/07/23

5 out of 5

"Amazing media measurement and monitoring tool"

What do you like best about Meltwater? Their innovative features, easy-to-use tools, and how their support team implements suggestions you give them to their platform. What do you dislike about Meltwater? Honestly nothing. Compared to the competitors I've used in the past, they have everything you need in one platform. Sometimes their database may not be correct for media contacts, but it is the best I have seen on the market. What problems is Meltwater solving and how is that benefiting ...

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TS

Tony S

11/06/23

5 out of 5

"Meltwater, una plataforma para el alcance de objetivos"

What do you like best about Meltwater? Mi área de trabajo dentro de la plataforma de Meltwater es Explorer, herramienta ideal para identificar el comportamiento de marcas y actores políticos en el mundo digital. Una de las mejores ventajas es que ayuda a ubicar los issues de mayor relevancia de acuerdo con la coyuntura. What do you dislike about Meltwater? Una de las desventajas identificadas es que el rango de modificación de sentimiento tiene un máximo de 500 publicaciones, cuando en ...

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IM

Iris Monserrat U

11/06/23

5 out of 5

"Meltwater is a versatile and comprehensive platform that equips marketing professionals"

What do you like best about Meltwater? Overall, what I appreciate most about Meltwater is that it consolidates a wide range of media monitoring and social listening capabilities into one platform, making it a powerful tool for marketing and PR professionals. It helps us stay informed, make data-driven decisions, and adapt our strategies to the ever-changing digital landscape. Here are some of the key features that I find particularly valuable: 1. Social Media Listening 2. Competitive ...

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MS

Mariana S

11/02/23

5 out of 5

"Useful tool for social media listenning"

What do you like best about Meltwater? Initially, MW facilitates the efficient retrieval of data from Twitter and various media publications, simplifying the process significantly. The platform's dashboard is meticulously designed, encompassing a broad spectrum of crucial analytics essential for both monitoring and initiating more intricate research endeavors of our organization. Additionally, MW provides pertinent insights, which are invaluable in accordance with the methodologies we ...

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AP

Alejandro P

11/02/23

5 out of 5

"Excellent insights"

What do you like best about Meltwater? Alerts are the key thing to make us move to meltwater What do you dislike about Meltwater? UX seems a little bit old, and also the connection with meta is restricted What problems is Meltwater solving and how is that benefiting you? Understand the competitive Landscape and understand brand health

AU

Anonymous User

11/02/23

5 out of 5

"very good"

What do you like best about Meltwater? Practical and easy to use, good support, great and easy integration. What do you dislike about Meltwater? Maybe the Layout could be more intuitive What problems is Meltwater solving and how is that benefiting you? Helping to map our brand

AU

Anonymous User

11/02/23

5 out of 5

"Great Tool"

What do you like best about Meltwater? Being able to try several listening tools, there's no one with the reliability of Meltwater. Besides the amount of platforms available in a search and also the possibility of use a boolean search and the friendly interface, makes it very trustworthy. What do you dislike about Meltwater? Until now I haven't a bad experience with it. Besides some minor issues that the customer support helped to solve almost inmediately, there's nothing wrong after a few ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].