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9.8

Spot Score

Meltwater - PR Software

Meltwater Reviews in June 2025: User Ratings, Pros & Cons

Real-time insights for better decisions.

3.7

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Meltwater Reviews & Ratings

3.7

Very Good

Based on 1393 ratings & 449 reviews

Rating Distribution

Excellent

(339)

Very Good

(61)

Good

(19)

Poor

(9)

Terible

(21)

Expert's Review

Meltwater, a versatile analytics platform, garners high praise for its user-friendly interface and comprehensive features. Users appreciate its vast library of training resources, making it easy for all skill levels to navigate. The tool's continuous evolution and enhancements in response to market shifts are lauded, enhancing user experience. While the platform ...Read more

Meltwater pros and cons

  • Provides a great user experience and caters to all skill levels.

  • Massive library of training available to enhance tool usage.

  • Intuitive and easy to use, especially for setting up tasks.

  • Offers social media posting and scheduling features.

  • Expensive tool, but believed to be valuable.

  • Removal of the link button option can be inconvenient.

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Showing 11-20 out of 449

DP

Daniel P

11/21/23

5 out of 5

"Me encanta !"

What do you like best about Meltwater? Me gusta mucho las herramientas que tiene la plataforma y como me arroja resultados de mis contenidos organico What do you dislike about Meltwater? Me gustaria una herramienta para recomendar la hora y dia donde mi audiencia es mas receptiva a mis contenidos What problems is Meltwater solving and how is that benefiting you? Programacion, Escucha solcial y analisis de competencia

YA

Yuriko A

11/16/23

5 out of 5

"Very useful."

What do you like best about Meltwater? I can find the information I need very quiclky. What do you dislike about Meltwater? There is not an accurate ad value of the news. What problems is Meltwater solving and how is that benefiting you? When I need to look for specific news or specific themes.

NB

Nicole B

11/15/23

5 out of 5

"User Friendly"

What do you like best about Meltwater? How user fiendly and easy it is to use it. Also fast results What do you dislike about Meltwater? Editing dashboards can be tricky and some graphics are not downloaded correctly What problems is Meltwater solving and how is that benefiting you? Tiktok demographics implemente din KLEAR is great.

JS

Julia Selby S

11/10/23

5 out of 5

"Valuable Analytics and Insights, Easy to Use"

What do you like best about Meltwater? It's great to be able to monitor media coverage of my organization. I also appreciate being able to segment lists of publications/reporters to send media releases to. What do you dislike about Meltwater? I wish it had better monitoring of broadcast news. What problems is Meltwater solving and how is that benefiting you? It helps us target publications and reporters in niche areas; helps us monitor our media coverage; helps us keep basic track of analytics

AU

Anonymous User

11/09/23

5 out of 5

"Excellent way to monitor corporate PR communications efficacy"

What do you like best about Meltwater? One stop solution. Create customized dashboards to monitor the effectiveness of campaigns and compare performance against competitors and overall perception over a period of time. If you have questions on how to get better insight, Meltwater experts are available to help design or tweak the dashboards and reports needed. What do you dislike about Meltwater? It has almost too much functionality. It can be very technical and require a high level of skill ...

Read more

AU

Anonymous User

11/08/23

5 out of 5

"Clean, Clear and Flexible for our Needs"

What do you like best about Meltwater? I appreciate that Meltwater has a clean and clear interface, and that the platform is comprehensive of many different aspects of digital marketing (social listening, news analysis, publishing, etc.) It's easy to access all the information we need in one place, which is quite helpful for a small and nimble business. What do you dislike about Meltwater? As of now, I haven't found many downsides of the tool. I would like if Meltwater could include their ...

Read more

LO

Lizette O

11/07/23

5 out of 5

"Harnessing the Power of Media Intelligence: A Review of Meltwater for State Bar Comms Use"

What do you like best about Meltwater? Meltwater's real-time media monitoring and in-depth analytics are the standout features that have profoundly enhanced our media engagement strategy at the State Bar of California. The platform's ability to provide immediate insights and comprehensive data analysis allows us to stay ahead of trends, understand public sentiment, and tailor our communications effectively. The global reach of Meltwater, coupled with its user-friendly interface, ensures ...

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EV

Eduardo V

11/07/23

5 out of 5

"Digital Strategist"

What do you like best about Meltwater? the power of the tool in general, however my favorite section is the creation of segments based on key concepts. What do you dislike about Meltwater? I would like the tool to have the ability to search in more specific areas such as states at a geographic level. What problems is Meltwater solving and how is that benefiting you? Mainly the detection of insights in conversations, as well as the definition of segments or archetypes.

NR

Nathan R

11/07/23

5 out of 5

"Comprehensive + Reliable"

What do you like best about Meltwater? The data/listening tools are fantastic, as are the analytics and overall earned media functionality. What do you dislike about Meltwater? There is very little I dislike -- if i made one user-enhancement it would be to clean up some of the navigation options - it's a very robust tool but I do get lost sometimes going from section to section. What problems is Meltwater solving and how is that benefiting you? Social Listening / Analytics Media Search and ...

Read more

AU

Anonymous User

11/07/23

5 out of 5

"Will likely refer a friend or colleague to use Meltwater"

What do you like best about Meltwater? Ease of use. It's simple to add in the social data that I need to work more efficiently. The customer support is also extrememely helpful if I run into any issues. What do you dislike about Meltwater? Depending on what you're doing things can get a little complicated that might require help from service rep. It is also costly. What problems is Meltwater solving and how is that benefiting you? Helping with benchmarking and best social media practices.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].