Meltwater Reviews in June 2026: User Ratings, Pros & Cons

"Valuable asset"

What do you like best about Meltwater? Access to media intelligence, sophisticated reporting and fantastic tech support. What do you dislike about Meltwater? Takes a few training sessions to get the most out of the platform. Recommendations to others considering Meltwater: Highly recommend it. What problems is Meltwater solving and how is that benefiting you? Real-time access to media coverage.

"Meltwater Has Been Best PR Platform We've Used"

What do you like best about Meltwater? contact databases, brand mention monitoring What do you dislike about Meltwater? can't build contact lists bigger than 500 Recommendations to others considering Meltwater: i would first try meltwater before any other or platform, we made the switch and never looked back What problems is Meltwater solving and how is that benefiting you? meltwater has helped us generate press mentions and the benefits are countless, like driving more traffic to our website

"Marketing Communications Specialist"

What do you like best about Meltwater? Daily updates help me stay on top of the relevant news and trends. I share these daily with my team. What do you dislike about Meltwater? I struggle finding new ways to use the tool. I know there are resources, I just don't have the time to play with this valuable tool as much as I would like to. What problems is Meltwater solving and how is that benefiting you? Distributing press releases, identifying new relevant news articles and trends in my ...

"It does what it says it does on the box"

What do you like best about Meltwater? As a social media manager, I find the listening and influencer tools to be invaluable. The tools allow deep research capabilities that I haven't found elsewhere. The level of support I have received from the company has been amazing. Whenever I have a question or need support- they answer via email almost immediately and setup a video call so we can talk about what I want to do, how to accomplish it, and help me set it up on the dashboard. What do you ...

"Meltwater is a LIFE SAVER"

What do you like best about Meltwater? I love that you can go in and type up content that you want to post and then assign it to be reviewed. This not only saves us time but is also just so easy to have everything in one place. What do you dislike about Meltwater? I can't say there is anything I dislike. What problems is Meltwater solving and how is that benefiting you? With meltwater, we are able to see what we have planned out for social every day of every week. That way we know that if ...

"Meltwater is the supremely efficient assistant that everyone can depend on"

What do you like best about Meltwater? Daily digest to keep track of latest news from our clients, ease of reporting and useful Webinars for industry insights What do you dislike about Meltwater? There are times when news coverage are not picked up and we had to manual rectify it What problems is Meltwater solving and how is that benefiting you? We always receive prompt and efficient support from Jonathan!

"Steadfastly Reliant on Our Eye in the Sky"

What do you like best about Meltwater? What we like the most about Meltwater is that it gives us the ability to keep track of the global conversation happening about us. Who wouldn't want to know what people are saying around the world? What do you dislike about Meltwater? It's pricey. It's about as pricey as a full time employee in these parts, but far more reliable and consistent. Just saying. Recommendations to others considering Meltwater: If you need to keep people from impinging on ...

"Quick, simple media tracking"

What do you like best about Meltwater? Saved searches make generating weekly client reports super quick. Easy to set up. Great customer service. TVEyes integration makes finding televised stories relatively easy. What do you dislike about Meltwater? TVEyes still needs some help finding Spanish content, especially here on the border. But customer support is usually very helpful in locating any stories that TVEyes doesn't immediately pick up. Recommendations to others considering Meltwater: I ...

"Meltwater Provides Big Reach for Small Associations"

What do you like best about Meltwater? Meltwater's media directory is terrific. What do you dislike about Meltwater? Meltwater really has nothing to dislike. What problems is Meltwater solving and how is that benefiting you? Meltwater gives my small trade association an extended media reach into all national and regional markets. We could not reach as many reporters and editors without Meltwater's services.

"Very happy with usability and support provided with Meltwater subscription"

What do you like best about Meltwater? I've used other media monitoring services in the past and had a bad experience. The platform was difficult to use with many errors and it was difficult to get problems solved. I am very happy we switched to Meltwater because an actual person helps me problem-solve and I get my questions answered quickly, within minutes usually. Also, I find the influencer search very easy and effective to use. And, I think the reporting tools are better than other ...