Meltwater Reviews in June 2026: User Ratings, Pros & Cons

"A simple yet detailed way to collect the data needed"

What do you like best about Meltwater? I love the function of being able to compare brands. It's so easy to use and the data is comprehensive, and being able to compare the keywords is great with for SEO functionalities. What do you dislike about Meltwater? I would like to be able to see key media titles that brands are being mentioned in, so I have a more in detailed review of how brands or people are discussed online. Recommendations to others considering Meltwater: We think it's ...

"Meltwater is amazing!"

What do you like best about Meltwater? I love how detailed Meltwater is and how much it can be used across our business and teams to drive insight and results What do you dislike about Meltwater? I would say that it's a bit confusing at times what each tab/part does - this could be a tad clearer Recommendations to others considering Meltwater: Get yourself someone like Ingrid Gerber who can show you the ropes - she's great! What problems is Meltwater solving and how is that benefiting ...

"Meltwater X Warner Music Canada"

What do you like best about Meltwater? Their team is incredible, will be there for you right away if you have any questions, and will help with anything you need added to your team's accounts! Meltwater's competitors don't have nearly the same level of care and communication with their clients. What do you dislike about Meltwater? I wouldn't say I particularly dislike anything about Meltwater. It's taking some getting used to, but that comes with the territory of switching software. I know ...

"It's an incredible analytics tool"

What do you like best about Meltwater? It's easy to understand and navigate within. It provides us with exciting data to better segment our campaigns. Their staff is always willing to resolve any doubt and support our requests. What do you dislike about Meltwater? It took sometime to get use to he correct use of the software. At first it took longer than expected to get the epected info. Later, when we got use to the software, everithing became easier. What problems is Meltwater solving and ...

"One-Stop Hub For all PR Needs"

What do you like best about Meltwater? I absolutely love that with Meltwater I have the most updated database of reporters covering my issue. Emailing reporters is easy and organizing my list by beat is so practical. Through the years we've continued to add on services that Meltwater offers and have been so pleased. We use Meltwater for EVERYTHING! Newswire distribution, social media, and more recently all-media tracking. I also really like the great customer service when we have a ...

"Brilliant tool and services!"

What do you like best about Meltwater? It's a very simple-to-use tool and gets me the info I need to help make an informed decision. What do you dislike about Meltwater? nothing i have found so far, there are likely more things we could be using it for. What problems is Meltwater solving and how is that benefiting you? understanding what is being said about a topic, identifying opportunites and helping make an informed business decision

"The best customer service!"

What do you like best about Meltwater? Ingrid has been extremely accommodating and kind. She's helped the team with every question, enabling me to let them own the project without much of my assistance. What do you dislike about Meltwater? I don't personally use the product, I solely oversee the team. What problems is Meltwater solving and how is that benefiting you? The team has been able to manage many markets all over the world through the system in an efficient manner.

"Timely information at your fingertips, great customer service"

What do you like best about Meltwater? I'm able to see who's writing about relevant topics and easily access contact information. One of the best parts about Meltwater is our customer service rep. He's always highly responsive and knowledgeable. What do you dislike about Meltwater? The UI is less intuitive than some other products, but they're working on it and it's improving. What problems is Meltwater solving and how is that benefiting you? I rely on Meltwater to identify PR opportunities ...

"Customer and Team Service"

What do you like best about Meltwater? We recently switched from Cision to Meltwater, and we have had a lot more luck reaching someone from Meltwater when there are questions. Our AM responds in an extremely timely response, which really makes our team feel heard and respected. What do you dislike about Meltwater? The only thing I dislike is something that's not really fixable... we wanted to stick with PR Newswire but use Meltwater monitoring service, so we have contracts with both ...

"Alliance Environmental Group Review"

What do you like best about Meltwater? Media Monitoring and using the bullion search tool. The benefits of social media listening. The understanding and insight of competitor analysis. What do you dislike about Meltwater? Nothing. I like all elements of the platform. No Recommendations to others considering Meltwater: Meltwater is a tremendous tool that assists with your overall PR & communications and social media strategy. The platform provides the right tools for understanding competitor ...