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9.8

Spot Score

Meltwater - PR Software

Meltwater Reviews in June 2026: User Ratings, Pros & Cons

Real-time insights for better decisions.

3.7

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Meltwater offers custom pricing plan

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Meltwater Reviews & Ratings

3.7

Very Good

Based on 1393 ratings & 449 reviews

Rating Distribution

Excellent

(339)

Very Good

(61)

Good

(19)

Poor

(9)

Terible

(21)

Spotsaas Editor’s POV

Meltwater, a versatile analytics platform, garners high praise for its user-friendly interface and comprehensive features. Users appreciate its vast library of training resources, making it easy for all skill levels to navigate. The tool's continuous evolution and enhancements in response to market shifts are lauded, enhancing user experience. While the platform ...Read more

Meltwater pros and cons

  • Provides a great user experience and caters to all skill levels.

  • Massive library of training available to enhance tool usage.

  • Intuitive and easy to use, especially for setting up tasks.

  • Offers social media posting and scheduling features.

  • Expensive tool, but believed to be valuable.

  • Removal of the link button option can be inconvenient.

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Showing 161-170 out of 449

AU

Anonymous User

12/22/21

5 out of 5

"amazing monitoring tool & account support"

What do you like best about Meltwater? coverage tracking in Asia, social coverage, the dashboards and quality of reporting What do you dislike about Meltwater? It would be good to have a reach number on blogs and forums What problems is Meltwater solving and how is that benefiting you? quality coverage reporting in Asia

AJ

Aundre J

12/21/21

5 out of 5

"Really enjoyed using the Meltwater app and would recommend to anyone."

What do you like best about Meltwater? I love how easy it is to access information on what our company is achieving online. It allows us to monitor and strategize for the present & future. What do you dislike about Meltwater? Not much to be honest. It does quite a lot of what we need. Recommendations to others considering Meltwater: Make sure you get your booleans accurate so you can make the out of the searches. What problems is Meltwater solving and how is that benefiting you? As ...

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AU

Anonymous User

12/21/21

5 out of 5

"i use meltwater every day, it's very helpful"

What do you like best about Meltwater? Meltwater's explore tool allows me to see a lot of the data that I need to see in one place What do you dislike about Meltwater? I guess the only downside I can think of is that sometimes the content that is filtered through is very far away from what i am looking for What problems is Meltwater solving and how is that benefiting you? i have noticed that meltwater gives me the ability to monitor ongoing trends very easily

RG

Rocío G

12/21/21

5 out of 5

"Is a useful solution for social media experts and newbies as well"

What do you like best about Meltwater? Its interface is friendly and is a great first contact with the world of social listening. What do you dislike about Meltwater? Has a great area of opportunity with Facebook and TikTok Recommendations to others considering Meltwater: It is an ally to achieve your goals in social media What problems is Meltwater solving and how is that benefiting you? It is an effective search engine for the day to day, which allows me to be constantly updated with ...

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JR

JAVIER R

12/21/21

5 out of 5

"Good experience with Meltwater, our business partner in media research"

What do you like best about Meltwater? The workshops have helped improve the knowledge and use of Meltwater's Social Listening tool, which allowed us to improve our data analysis and reporting for our projects. What do you dislike about Meltwater? I would like them to have data from other social networks such as Instagram, Facebook, TikTok, and Kwai. The last two have shown growth in Latin America in the previous two years since the pandemic. Recommendations to others considering ...

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TM

Tania M

12/20/21

5 out of 5

"It's a very useful social monitoring tool. It had helped so much in the organization"

What do you like best about Meltwater? That we can monitorize all the digital ecosystem: social media, news, blogs, comment and we can get insights or prevent crisis What do you dislike about Meltwater? That we can only analyze 13 months before Recommendations to others considering Meltwater: It is an indispensable tool to support and monitor the digital strategies and performance of the brands and competition What problems is Meltwater solving and how is that benefiting you? Get knowledge ...

Read more

AU

Anonymous User

12/20/21

5 out of 5

"Meltwater makes daily social listening super easy"

What do you like best about Meltwater? The platform's ease of use is a game-changer. It's super intuitive, + if I ever need help, there's always someone around to guide me with the live chat tool. What do you dislike about Meltwater? It's a pretty powerful tool, so sometimes it causes my computer to run slow, and I need to close all other tabs. What problems is Meltwater solving and how is that benefiting you? I'm using Meltwater to track my company's online reputation, and being able to ...

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AG

Amellali G

12/20/21

5 out of 5

"Una de las mejores herramientas de Listening"

What do you like best about Meltwater? La estructura para poder realizar los analisis, ademas de que cuenta con diversos tipos de reportes y alertas de alto valor What do you dislike about Meltwater? Que a veces suele ser muy lenta y que al momento de descargar la info en excel se pierden algunas menciones Recommendations to others considering Meltwater: Considerar la cantidad de reportes a elaborar What problems is Meltwater solving and how is that benefiting you? Entregar información de ...

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AU

Anonymous User

12/20/21

5 out of 5

"I used Meltwater for a year for our primary social listening tool for all clients and new biz."

What do you like best about Meltwater? I loved that the explore topics load instantly, we had plently of seats for our team members and the audience reports were extremely helpful when looking into followers of a topic or Twitter account. What do you dislike about Meltwater? One downside of using the tool for social listening is the limited historical data we were able to pull for a topic. Often times I needed to go back farther than 15 months, or look at more 12 months time period at a ...

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MN

Mayra N. M

12/19/21

5 out of 5

"Getting the right information just when you need it"

What do you like best about Meltwater? Meltwater is our base tool to obtain conversation insights for our communication and innovation campaigns. Through their data analysis, we have built strategies for new clients What do you dislike about Meltwater? The changes implemented on access to information significantly reduced the analysis. As an example, in some searches, Facebook has zero mentions in listening due to these limitations. Recommendations to others considering ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].