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9.8

SpotScore

Meltwater - PR Software

Meltwater Reviews in August 2026: User Ratings, Pros & Cons

Real-time insights for better decisions.

4.52

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Meltwater offers custom pricing plan

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Meltwater Reviews & Ratings

4.52

Excellent

Based on 389 ratings & 449 reviews

Are you using Meltwater?

Rating Distribution

Excellent

(339)

Very Good

(61)

Good

(19)

Poor

(9)

Terrible

(21)

Spotsaas Editor’s POV

Meltwater's main strength is its media monitoring and PR analytics capabilities, backed by a large media database. However, you should verify in a demo that its language coverage meets your needs—users report gaps in non-English monitoring, particularly for regional languages. The interface is straightforward, but customization of dashboards and reports requires ...Read more

Meltwater pros and cons

  • Accessible to users at all skill levels without requiring deep media monitoring expertise.

  • Training library is large and covers a wide range of platform use cases.

  • Setting up monitoring tasks is direct and does not require technical background.

  • Includes social media posting and scheduling alongside monitoring.

  • Pricing is high relative to comparable tools.

  • Removing the link button option creates friction in certain workflows.

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Showing 151-160 out of 449

AU

Anonymous User

01/21/22

5 out of 5

"Meltwater for the win!"

What do you like best about Meltwater? Meltwater's omnichannel listening is the best out there. To be able to search across ALL channels (including Reddit) for mentions is incredible. Additionally, being able to search by what folks are talking about is KEY! I can also chat with someone 24/7 for help, to add missing coverage AND reporter can be researched or have their info updated by request. What do you dislike about Meltwater? I wish there were "campaigns" like in other tools, but the ...

Read more

MF

Maria Fernanda A

01/17/22

5 out of 5

"A handy tool for any researcher involved in cultural MGMT & MKTG!"

What do you like best about Meltwater? I find Meltwater's interface, language & algorithms to be extremely friendly & helpful. What do you dislike about Meltwater? I haven't found anything to dislike at the moment. Recommendations to others considering Meltwater: Jump in! It's such a fantastic tool. What problems is Meltwater solving and how is that benefiting you? I can have a deeper understanding about the topics I'm interested in since I'm not relying on my sole perspective. Yes, I'm ...

Read more

MN

Mohamed N

01/09/22

5 out of 5

"Nour Meltwater"

What do you like best about Meltwater? Meltwater gives opportunity to get information and data from social media platforms like Twitter and blogs and news websites that's very helpful for analysis the audience demographics and sentiment What do you dislike about Meltwater? Meltwater have to more develop for git data from Instagram comments like they do with Twitter thread also TikTok comments what is needed to analysis the content from GCC and Arab countries What problems is Meltwater ...

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JM

Jack M

01/09/22

5 out of 5

"My review jan 2022"

What do you like best about Meltwater? Does a good job of providing timely, accurate global reporting. What do you dislike about Meltwater? Getting the search terms correct can sometimes be confusing. What problems is Meltwater solving and how is that benefiting you? Tracking global press coverage

JR

Jeremy R

01/06/22

5 out of 5

"Meltwater eases social listening experience!"

What do you like best about Meltwater? We're new to Meltwater, but so far everything about it has been incredibly straightforward. We're using the program to take our social listening to new heights! What do you dislike about Meltwater? Nothing yet - still learning the program, but either way can't see myself having difficulty with any of it! What problems is Meltwater solving and how is that benefiting you? Social listening, curating a different social strategy, finding new ways to engage ...

Read more

AU

Anonymous User

12/30/21

5 out of 5

"Great overview with the ability to drill down"

What do you like best about Meltwater? An at-a-glance view of the social landscape What do you dislike about Meltwater? The generic reporting can be a bit lacking in insight - though this can be found through some manual intervention What problems is Meltwater solving and how is that benefiting you? We're understanding the conversations that are going on and how we can best place ourselves to be part of the ones that matter to us

MP

Maria Paula M

12/23/21

5 out of 5

"Meltwater nos ha funcionado para entender la conversación que gira en torno a nuestras marcas."

What do you like best about Meltwater? Podemos monitorear conversación en tiempo real, y determinar alertas para establecer acciones. What do you dislike about Meltwater? Es necesario mejorar la escucha en las redes sociales de Meta (Facebook e Instagram) Recommendations to others considering Meltwater: Recomiendo Meltwater como parte fundamental para su actividad de social listening y monitoreo. What problems is Meltwater solving and how is that benefiting you? Monitoreo constante, ...

Read more

KD

Kristin D

12/23/21

5 out of 5

"Director of Communications"

What do you like best about Meltwater? The reporting is fantastic, and the centralization for sending press releases is also vital for our PR team. The chat feature has been helpful, it includes articles and videos to help answer questions but will also go live if you don't find the answer you need. What do you dislike about Meltwater? The portal is robust, other than having more time to do the training, watch their instructional videos, etc. It is difficult to find a downside. Even the ...

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DG

Daniel G

12/23/21

5 out of 5

"Me ha sido muy útil."

What do you like best about Meltwater? Es una herramienta muy útil para la creación de mis informes y data. What do you dislike about Meltwater? A veces el no poder tener resultados exactos de algunas búsquedas. Recommendations to others considering Meltwater: Aprovechar la herramienta de la mejor forma para tener mayor claridad en sus búsquedas y usos. What problems is Meltwater solving and how is that benefiting you? Me ha servido para tener mejores informes y tener información clara a ...

Read more

AP

Anne P

12/22/21

5 out of 5

"Meltwater is the all in one tool you need for running a successful integrated content campaign"

What do you like best about Meltwater? I originally used Meltwater because of the media relations features it offers, but have evolved to using it for social listening and influencer projects as well. What do you dislike about Meltwater? I would like to be able to get to the reporting I need easier. What problems is Meltwater solving and how is that benefiting you? The ability to send press for clients on a smaller, more intimate scale without a large scale release on the wire.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].