Meltwater Reviews in June 2026: User Ratings, Pros & Cons

"Influencer Marketing Industry Specialist Certification"

What do you like best about Meltwater? Meltwater provided clear explanations with examples that made it easy to understand the course. The course was relevant and up to date to what is currently happening in the industry. What do you dislike about Meltwater? The course was short and not interactive. I would have liked to work on a project and/or communicate with other students who were also taking the course at the same time. What problems is Meltwater solving and how is that benefiting ...

"Meltwater is great!"

What do you like best about Meltwater? Aggregation of news and social media outlets into one. What do you dislike about Meltwater? Some of the naming purposes are not very user intuitive What problems is Meltwater solving and how is that benefiting you? Quick and easy to use media scans and easy to view and analyse data

"Excellent"

What do you like best about Meltwater? Customer service is very quick and helpful. THe lessons and guides help us utilize the system better. What do you dislike about Meltwater? Some topics are pretty over my head. It would be nice to explain using metaphors to help learners grasp the concepts better What problems is Meltwater solving and how is that benefiting you? How to access the right data at a quick speed. Less time wasted scrolling through thousands of articles and more time ...

"The basis for all our agency's strategies!"

What do you like best about Meltwater? I like that the design of Meltwater is pretty user-friendly and somewhat intuitive. The data we can pull is extremely useful and I regularly use the tool for developing key insights/learnings that form the foundation of our client strategies. What do you dislike about Meltwater? The only downsides I've found have more to do with the platforms where we pull data versus from the tool itself. For example, we leverage data from social platforms primarily ...

"It is a simple and intuitive tool, with great power in terms of social research."

What do you like best about Meltwater? Is very intuitive tool,and the research results are awasome. What do you dislike about Meltwater? Really i dont have nothing that dont like about Meltwarer. What problems is Meltwater solving and how is that benefiting you? It has helped us resolve reputational crises and generate new products.

"Great product"

What do you like best about Meltwater? Meltwater provides a range of services and support that make expand our communications team's capacity. The tools provide ready access to the data and analytics we need in order to take informed actions. What do you dislike about Meltwater? The visual reporting could be a bit more compelling -- it's very minimalistic. What problems is Meltwater solving and how is that benefiting you? Meltwater helps us track customer and community awareness and ...

"Meltwater - Explore - Social Listening"

What do you like best about Meltwater? A powerful search tool that is incredibly useful in market research. What do you dislike about Meltwater? It takes awhile to onboard and not all the widgets in the dashboard can be shared with my executive team. What problems is Meltwater solving and how is that benefiting you? With social listening, I can see conversations about my brands and our competitors. It gives me insight as to what types of promotions and conversations competitors are ...

"Great scheduling and Insight tool"

What do you like best about Meltwater? The ease of using MW, scheduling and getting insights What do you dislike about Meltwater? Features such as best time to post on LI. What problems is Meltwater solving and how is that benefiting you? Getting insights to competitors, publications, scheduling posts

"Longtime user and recommend Meltwater to all my clients as they grow!"

What do you like best about Meltwater? ease of use, customer service, funstionality and data base What do you dislike about Meltwater? it is more expensive than similar services What problems is Meltwater solving and how is that benefiting you? strategic targeted outreach is made easier using meltwater, ability to reach large number of jouralists quickly and easily, ease of report creation for clients

"Meltwater has good reporting tools that continue to expand."

What do you like best about Meltwater? Meltwater has expanded their social listening tools, and continue to improve reporting. The interface is fairly intuitive, and organized around creating reports. The account staff are knowledgeable and willing to help with using the product. I like being able to export the base data layer and check the articles that contribute to the report. What do you dislike about Meltwater? A limited number of user logins even though it's an expensive tool (not ...