Meltwater Reviews in June 2026: User Ratings, Pros & Cons

"Unique access to current and past social media"

What do you like best about Meltwater? Meltwater allows the easy setup of monitoring and alerts and enables us to rapidly react to current situations and needs. The interface is easy and can be adjusted fast if things change. What do you dislike about Meltwater? Only 100 alerts can be send automatically at a time and email alerts done as PDF are missing a date/time stamp which makes this type of alert impossible to use for archival purposes. What problems is Meltwater solving and how is ...

"Software & Customer Support Is Amazing!"

What do you like best about Meltwater? I love that it's an all-in-one platform. It's so nice to have everything under one umbrella. What do you dislike about Meltwater? Sometimes there are glitches and things don't function how I should this happens more than I would like. What problems is Meltwater solving and how is that benefiting you? Meltwater is always working to be the best. Anything we've asked we've received prompt feedback from our account manager.

"Unique access to current and past social media"

What do you like best about Meltwater? Meltwater allows the easy setup of monitoring and alerts and enables us to rapidly react to current situations and needs. The interface is easy and can be adjusted fast if things change. What do you dislike about Meltwater? Only 100 alerts can be send automatically at a time and email alerts done as PDF are missing a date/time stamp which makes this type of alert impossible to use for archival purposes. What problems is Meltwater solving and how is ...

"Software & Customer Support Is Amazing!"

What do you like best about Meltwater? I love that it's an all-in-one platform. It's so nice to have everything under one umbrella. What do you dislike about Meltwater? Sometimes there are glitches and things don't function how I should this happens more than I would like. What problems is Meltwater solving and how is that benefiting you? Meltwater is always working to be the best. Anything we've asked we've received prompt feedback from our account manager.

"Excellent customer service"

What do you like best about Meltwater? Knowledgeable staff who work to create solutions to meet my needs What do you dislike about Meltwater? The sentiment analysis still needs some modifications. What problems is Meltwater solving and how is that benefiting you? Analysis of media reach and impact

"Holy Grail of Social Media"

What do you like best about Meltwater? 1/ Get precise data anytime and anywhere 2/ Easy to use interface, once the setup is complete 3/ Easy to generate reports and track competitors 4/ Tracking parameters are way too many, including feeds tracking and sentiment tracking What do you dislike about Meltwater? 1/ Set-up is a bit complicated. Although, the account managers help us to maintain them quite efficiently 2/ Data takes quite some time to get displayed. Given that the data we see on ...

"Holy Grail of Social Media"

What do you like best about Meltwater? 1/ Get precise data anytime and anywhere 2/ Easy to use interface, once the setup is complete 3/ Easy to generate reports and track competitors 4/ Tracking parameters are way too many, including feeds tracking and sentiment tracking What do you dislike about Meltwater? 1/ Set-up is a bit complicated. Although, the account managers help us to maintain them quite efficiently 2/ Data takes quite some time to get displayed. Given that the data we see on ...

"Excellent customer service"

What do you like best about Meltwater? Knowledgeable staff who work to create solutions to meet my needs What do you dislike about Meltwater? The sentiment analysis still needs some modifications. What problems is Meltwater solving and how is that benefiting you? Analysis of media reach and impact

"I would absolutely recommend Meltwater to a friend."

What do you like best about Meltwater? Meltwater is tenacious and eager to help out their clients. What do you dislike about Meltwater? I have found no dislikes in using Meltwater. What problems is Meltwater solving and how is that benefiting you? Meltwater is providing my company and team with high quality news and media monitoring coverage. Their software provides my team with the resources to monitor high-profile news mentions, and media coverage of our staff and member companies.

"I would absolutely recommend Meltwater to a friend."

What do you like best about Meltwater? Meltwater is tenacious and eager to help out their clients. What do you dislike about Meltwater? I have found no dislikes in using Meltwater. What problems is Meltwater solving and how is that benefiting you? Meltwater is providing my company and team with high quality news and media monitoring coverage. Their software provides my team with the resources to monitor high-profile news mentions, and media coverage of our staff and member companies.