9.8
SpotScore
Meltwater Reviews in August 2026: User Ratings, Pros & Cons
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Meltwater offers custom pricing plan
Meltwater Reviews & Ratings
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Spotsaas Editor’s POV
Meltwater's main strength is its media monitoring and PR analytics capabilities, backed by a large media database. However, you should verify in a demo that its language coverage meets your needs—users report gaps in non-English monitoring, particularly for regional languages. The interface is straightforward, but customization of dashboards and reports requires ...Read more
Meltwater pros and cons
Accessible to users at all skill levels without requiring deep media monitoring expertise.
Training library is large and covers a wide range of platform use cases.
Setting up monitoring tasks is direct and does not require technical background.
Includes social media posting and scheduling alongside monitoring.
Pricing is high relative to comparable tools.
Removing the link button option creates friction in certain workflows.
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Showing 101-110 out of 449
IL
Ingo L
02/13/23
"Unique access to current and past social media"
What do you like best about Meltwater? Meltwater allows the easy setup of monitoring and alerts and enables us to rapidly react to current situations and needs. The interface is easy and can be adjusted fast if things change. What do you dislike about Meltwater? Only 100 alerts can be send automatically at a time and email alerts done as PDF are missing a date/time stamp which makes this type of alert impossible to use for archival purposes. What problems is Meltwater solving and how is ...
Read more
BP
Brady P
02/13/23
"Software & Customer Support Is Amazing!"
What do you like best about Meltwater? I love that it's an all-in-one platform. It's so nice to have everything under one umbrella. What do you dislike about Meltwater? Sometimes there are glitches and things don't function how I should this happens more than I would like. What problems is Meltwater solving and how is that benefiting you? Meltwater is always working to be the best. Anything we've asked we've received prompt feedback from our account manager.
IL
Ingo L
02/13/23
"Unique access to current and past social media"
What do you like best about Meltwater? Meltwater allows the easy setup of monitoring and alerts and enables us to rapidly react to current situations and needs. The interface is easy and can be adjusted fast if things change. What do you dislike about Meltwater? Only 100 alerts can be send automatically at a time and email alerts done as PDF are missing a date/time stamp which makes this type of alert impossible to use for archival purposes. What problems is Meltwater solving and how is ...
Read more
BP
Brady P
02/13/23
"Software & Customer Support Is Amazing!"
What do you like best about Meltwater? I love that it's an all-in-one platform. It's so nice to have everything under one umbrella. What do you dislike about Meltwater? Sometimes there are glitches and things don't function how I should this happens more than I would like. What problems is Meltwater solving and how is that benefiting you? Meltwater is always working to be the best. Anything we've asked we've received prompt feedback from our account manager.
MF
Michelle F
02/12/23
"Excellent customer service"
What do you like best about Meltwater? Knowledgeable staff who work to create solutions to meet my needs What do you dislike about Meltwater? The sentiment analysis still needs some modifications. What problems is Meltwater solving and how is that benefiting you? Analysis of media reach and impact
AD
AGNIBHA D
02/12/23
"Holy Grail of Social Media"
What do you like best about Meltwater? 1/ Get precise data anytime and anywhere 2/ Easy to use interface, once the setup is complete 3/ Easy to generate reports and track competitors 4/ Tracking parameters are way too many, including feeds tracking and sentiment tracking What do you dislike about Meltwater? 1/ Set-up is a bit complicated. Although, the account managers help us to maintain them quite efficiently 2/ Data takes quite some time to get displayed. Given that the data we see on ...
Read more
AD
AGNIBHA D
02/12/23
"Holy Grail of Social Media"
What do you like best about Meltwater? 1/ Get precise data anytime and anywhere 2/ Easy to use interface, once the setup is complete 3/ Easy to generate reports and track competitors 4/ Tracking parameters are way too many, including feeds tracking and sentiment tracking What do you dislike about Meltwater? 1/ Set-up is a bit complicated. Although, the account managers help us to maintain them quite efficiently 2/ Data takes quite some time to get displayed. Given that the data we see on ...
Read more
MF
Michelle F
02/12/23
"Excellent customer service"
What do you like best about Meltwater? Knowledgeable staff who work to create solutions to meet my needs What do you dislike about Meltwater? The sentiment analysis still needs some modifications. What problems is Meltwater solving and how is that benefiting you? Analysis of media reach and impact
AU
Anonymous User
01/10/23
"I would absolutely recommend Meltwater to a friend."
What do you like best about Meltwater? Meltwater is tenacious and eager to help out their clients. What do you dislike about Meltwater? I have found no dislikes in using Meltwater. What problems is Meltwater solving and how is that benefiting you? Meltwater is providing my company and team with high quality news and media monitoring coverage. Their software provides my team with the resources to monitor high-profile news mentions, and media coverage of our staff and member companies.
AU
Anonymous User
01/10/23
"I would absolutely recommend Meltwater to a friend."
What do you like best about Meltwater? Meltwater is tenacious and eager to help out their clients. What do you dislike about Meltwater? I have found no dislikes in using Meltwater. What problems is Meltwater solving and how is that benefiting you? Meltwater is providing my company and team with high quality news and media monitoring coverage. Their software provides my team with the resources to monitor high-profile news mentions, and media coverage of our staff and member companies.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].