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MatrixCare Senior Living

MatrixCare Senior Living Review: Is It The Right Home Health Care Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

HIPAA

4.7

13 verified reviews
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MatrixCare Senior Living offers custom pricing plan

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What is MatrixCare Senior Living?

MatrixCare Senior Living is a software platform for senior living communities that manages resident assessments, personalized service plans, care delivery, and billing in one system. Staff get role-specific access to resident records, simplifying coordination across departments and reducing documentation duplication. The platform handles payment capture, reimbursement management, and ancillary services tracking within each resident's unified record.

Pricing

  • MatrixCare Senior Living offers custom pricing plan

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

HIPAA

    Platform

    • Browser Based (Cloud)

    • Desktop only — no mobile app

    MatrixCare Senior Living was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

    Who should consider MatrixCare Senior Living

    Use cases
    Senior living communities, Assisted living facilities, Long-term care providers
    Team types
    Care coordinators, Senior living administrators
    Company size
    51-500 employees, 500+ employees
    Workflow style
    Flexible and configurable
    Setup complexity
    High

    Why teams choose MatrixCare Senior Living

    • Comprehensive management of resident assessments and personalized care plans

    • Integration of care delivery with billing processing

    • Customizable features tailored to senior living operational needs

    Is MatrixCare Senior Living right for you?

    Best for senior living communities needing customizable care and billing management.

    Choose MatrixCare Senior Living if

    • You manage a mid-to-large senior living or assisted living facility requiring tailored workflows.
    • You need integrated resident assessments, personalized care plans, and billing in one system.
    • Your team includes care coordinators and finance staff who benefit from flexible, configurable software.

    Consider alternatives if

    • You are a small home care provider with minimal staff and limited implementation resources.
    • You require transparent, upfront pricing without engaging in a sales consultation process.
    Pros and cons

    MatrixCare Senior Living pros and cons

    • MatrixCare Senior Living pros
    • Comprehensive management of resident assessments and personalized care plans

    • Integration of care delivery with billing processing

    • Customizable features tailored to senior living operational needs

    • MatrixCare Senior Living cons
    • Pricing is quotation-based, lacking upfront transparency

    • Potentially complex implementation requiring significant setup

    4.7/5 rating

    Ready to try it?

    Get started with MatrixCare Senior Living

    Connect with the team for a personalised demo.

    Get Pricing Details

    Still comparing?

    See how it stacks up

    Compare MatrixCare Senior Living side-by-side with top Home Health Care Software alternatives.

    NexHealth
    ContinuLink
    Carasolva
    +7 more
    Compare alternatives

    What is the pricing of MatrixCare Senior Living?

    MatrixCare Senior Living uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

    Free TrialNot available
    PricingMatrixCare Senior Living offers custom pricing
    Pricing Model
    Quotation Based

    Weighing your options?

    Not sure if MatrixCare Senior Living fits your budget?

    MatrixCare Senior Living reviews and ratings

    Buyer sentiment

    Overall positive sentiment highlights the software's comprehensive capabilities and customization for senior living, tempered by concerns over pricing transparency and implementation complexity.

    What buyers like

    • Comprehensive feature set
    • Customizability
    • Integration of care and billing

    Common complaints

    • Pricing opacity
    • Complex setup process

    4.7

    Excellent

    Based on 13 ratings & 0 reviews

    Are you using MatrixCare Senior Living?

    Spotsaas advisor
    Get a custom demo of MatrixCare Senior Living
    • See if MatrixCare Senior Living fits your business
    • Real pricing — no sales pressure
    • A demo or quick answers, your call

    Step 1 of 4

    How big is your team?

    We tailor recommendations to companies your size.

    Trusted by teams at

    What are the features of MatrixCare Senior Living?

    41%

    Feature coverage

    7 of 17 tracked features

    An invoice and a bill are documents that convey the same information about the amount owing for the sale of goods or services. Still, a comp…

    Care plan management is a key feature in software that helps in the organization and management of care plans for individuals in various set…

    Charting is a powerful feature that allows users to visually display data in the form of graphs, charts, and diagrams. With the use of this…

    Claims management refers to the process of managing and handling insurance claims from start to finish. This process typically involves reco…

    Client management, also referred to as customer management, is a key aspect of business operations that involves managing and organizing cli…

    Managers plan, coordinate, regulate, and lead operations that assure compliance with laws and standards through compliance management. It is…

    Patient Records Management is a software feature that allows healthcare professionals to manage, organize, and access patient records electr…

    Security & Compliance

    MatrixCare Senior Living security and data handling

    Key compliance certifications and security features for IT and security teams evaluating MatrixCare Senior Living.

    Certifications

    HIPAA✓ Certified

    Security features

    Data Encryption✓ Yes

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    Help & Contact

    MatrixCare Senior Living Support Options

    Customer ServiceOnline
    LocationBloomington, MN

    Frequently Asked Questions About MatrixCare Senior Living

    Common questions buyers ask before choosing MatrixCare Senior Living.

    MatrixCare Senior Living is a Home Health Care Software. MatrixCare Senior Living offers Patient Records Management, Care plan Management, Billing and Invoicing, Claims Management, Charting and many more functionalities.

    MatrixCare Senior Living is a strong fit if: You manage a mid-to-large senior living or assisted living facility requiring tailored workflows.; You need integrated resident assessments, personalized care plans, and billing in one system.. Consider alternatives if: You are a small home care provider with minimal staff and limited implementation resources.; You require transparent, upfront pricing without engaging in a sales consultation process..

    Buyers commonly note the following limitations of MatrixCare Senior Living: Pricing is quotation-based, lacking upfront transparency; Potentially complex implementation requiring significant setup; Limited publicly available user feedback due to niche market.

    Some top alternatives to MatrixCare Senior Living includes NexHealth, ContinuLink, Carasolva, AdaCare and Homecare Homebase.

    MatrixCare Senior Living offers Quotation Based pricing model

    We don't have information regarding integrations of the MatrixCare Senior Living as of now.

    The starting price is not disclosed by MatrixCare Senior Living. You can visit MatrixCare Senior Living pricing page to get the latest pricing.

    Ready to try it?

    Get started with MatrixCare Senior Living

    Get connected with the team for a personalised demo.

    About the reviewer

    Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

    Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].