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ManyChat - Bot Platforms Software

ManyChat Reviews in July 2026: User Ratings, Pros & Cons

Boost sales and engage customers with ManyChat.

4.07

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Starts from $10 / Month, also offers free forever plan

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ManyChat Reviews & Ratings

4.07

Very Good

Based on 322 ratings & 322 reviews

Are you using ManyChat?

Rating Distribution

Excellent

(224)

Very Good

(27)

Good

(11)

Poor

(7)

Terrible

(53)

Spotsaas Editor’s POV

ManyChat provides a comprehensive platform for building interactive chatbots, making it easy for businesses to engage with customers. However, its reliance on Facebook Messenger may limit its usability for some.Read more

ManyChat pros and cons

  • Two-way conversations

  • Drag-and-drop interface

  • Lead generation

  • Real-time customer interaction

  • Limited integrations

  • Basic analytics

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Showing 301-310 out of 322

AB

Ayo B

11/25/18

5 out of 5

"The Good Bot Every Business Needs "

What do you like best about Manychat? I've been using ManyChat for just over a year now and love the ability it gives me to grow my online presence, communicates with my prospects and grows our email list. My favourite features at present are the Facebook comment growth tool which helps me to deliver our digital freebies in an away that doesn't require our audience to have to visit a landing page to get the good stuff. We have been able to use the bot to grow our list within our Facebook ...

Read more

AI

Agency in Marketing and Advertising

11/19/18

4.5 out of 5

"Perfect For Digital Agencies "

What do you like best? The free plan very features rich! If you have the time you can put lots of automation into place! I use this software to collect leads, book appointments and answer questions. What do you dislike? It can get confusing. So many features, I don't know where they hide them all. Even after using the platform for some time, I get lost. Recommendations to others considering the product: Try it out, its Free and very powerful. What problems are you solving with the product? ...

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AU

Anonymous User

11/19/18

4.5 out of 5

"Perfect For Digital Agencies "

What do you like best about Manychat? The free plan very features rich! If you have the time you can put lots of automation into place! I use this software to collect leads, book appointments and answer questions. What do you dislike about Manychat? It can get confusing. So many features, I don't know where they hide them all. Even after using the platform for some time, I get lost. Recommendations to others considering Manychat: Try it out, its Free and very powerful. What problems is ...

Read more

LG

Lauren G

11/08/18

2.5 out of 5

"Cool features but more limited than custom"

What do you like best about Manychat? I like their social tools for chatbots and their flow editor is an interesting way to organize chatbot management, but it can be a little clunky. What do you dislike about Manychat? I do not like their NLU support, and lack of ability to integrate third-party NLU product. I dislike that they limit what you can do with Facebook Messenger, as there are some features not available on the platform that Facebook supports. Companies do not own their customer ...

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AU

Anonymous User

11/01/18

5 out of 5

"Many Chat - Overview, Pros & Cons"

What do you like best about Manychat? This software allows personalization with the organization and potential clients / donors (which is my intended use). Everything is processed through one click, including transactions and direct messages. What do you dislike about Manychat? Not many negatives except that the one default blue template is boring and not easily changeable/ customizable. What problems is Manychat solving and how is that benefiting you? Reaching a greater audience through ...

Read more

UI

User in Design

11/01/18

5 out of 5

"Many Chat - Overview, Pros & Cons"

What do you like best? This software allows personalization with the organization and potential clients / donors (which is my intended use). Everything is processed through one click, including transactions and direct messages. What do you dislike? Not many negatives except that the one default blue template is boring and not easily changeable/ customizable. What problems are you solving with the product? What benefits have you realized? Reaching a greater audience through just one platform ...

Read more

AU

Anonymous User

11/01/18

5 out of 5

"Many Chat - Overview, Pros & Cons"

What do you like best about Manychat? This software allows personalization with the organization and potential clients / donors (which is my intended use). Everything is processed through one click, including transactions and direct messages. What do you dislike about Manychat? Not many negatives except that the one default blue template is boring and not easily changeable/ customizable. What problems is Manychat solving and how is that benefiting you? Reaching a greater audience through ...

Read more

UI

User in Design

11/01/18

5 out of 5

"Many Chat - Overview, Pros & Cons"

What do you like best? This software allows personalization with the organization and potential clients / donors (which is my intended use). Everything is processed through one click, including transactions and direct messages. What do you dislike? Not many negatives except that the one default blue template is boring and not easily changeable/ customizable. What problems are you solving with the product? What benefits have you realized? Reaching a greater audience through just one platform ...

Read more

IP

Isak P

10/31/18

5 out of 5

"Easiest way to create and learn about Facebook Messenger bots"

What do you like best about Manychat? Love the drag and drop interface - use it to show the rest of my team what the messages are and what the flow is. I also like the ability to send a preview message to Messenger so I can demo this to others. There is a lot of helpful educational material as well that makes is easy to learn about chatbots. What do you dislike about Manychat? I don't like that you can't preview a growth tool before adding content. For example, if I choose an example popup, ...

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UI

User in Education Management

10/31/18

5 out of 5

"ManyChat Review"

What do you like best? Many Chat is a great way to communicate with others professionally and through an individual platform. What do you dislike? I dislike the organization of the main page on the app due to the fact that it could be organized better. What problems are you solving with the product? What benefits have you realized? ManyChat has allowed for simple, fast, and efficient communication platform in which collegueges and customer can be included.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].