ManyChat Reviews in July 2026: User Ratings, Pros & Cons

"No customer support"

What do you like best about Manychat? The tool looks smart.. but you will eventually need support. What do you dislike about Manychat? That they lead you to believe that it comes with support... No one has even answered my multiple emails with many questions. What problems is Manychat solving and how is that benefiting you? managing FB flows

"A great starter chat solution with good potential for customization"

What do you like best about Manychat? ManyChat is very user-friendly and perfect for small to mid size companies to create chat bot functionality at a low cost. Content lanes are easy to map, create and edit in real time while reporting and customization features are readily available. What do you dislike about Manychat? There are certain limitations to ManyChat, the major one being it's reliance on Facebook messenger. While most of our target audience were Facebook members, some people ...

"A great starter chat solution with good potential for customization"

What do you like best? ManyChat is very user-friendly and perfect for small to mid size companies to create chat bot functionality at a low cost. Content lanes are easy to map, create and edit in real time while reporting and customization features are readily available. What do you dislike? There are certain limitations to ManyChat, the major one being it's reliance on Facebook messenger. While most of our target audience were Facebook members, some people were unable to use this feature ...

"great tool for marketing"

What do you like best? This tool is great to get new products out there and communicate with customers. You can pair it to your website or pair it to your facebook account. This allows you to do live chats and answer questions customers might have quickly and effectively. What do you dislike? Sometimes the tags do not stick, the program can skip and you will not know why or what someone is talking about. It can be a bit confusing but you can work around it. It usually takes them a day or so ...

"great tool for marketing"

What do you like best? This tool is great to get new products out there and communicate with customers. You can pair it to your website or pair it to your facebook account. This allows you to do live chats and answer questions customers might have quickly and effectively. What do you dislike? Sometimes the tags do not stick, the program can skip and you will not know why or what someone is talking about. It can be a bit confusing but you can work around it. It usually takes them a day or so ...

"Great tool"

What do you like best? This is a great tool for marketing. It helps retarget your customers and keep templates very organized. I would recommend this to any one wanting to communicate with their customers. It has some great features and allows you to have messages sent automatically with out having to get on all the time What do you dislike? It can be very glitchy from time to time. You may have to wait a little bit for them to correct errors. Some times people do not get tagged to the ...

"Great tool"

What do you like best? This is a great tool for marketing. It helps retarget your customers and keep templates very organized. I would recommend this to any one wanting to communicate with their customers. It has some great features and allows you to have messages sent automatically with out having to get on all the time What do you dislike? It can be very glitchy from time to time. You may have to wait a little bit for them to correct errors. Some times people do not get tagged to the ...

"Great tool"

What do you like best about Manychat? This is a great tool for marketing. It helps retarget your customers and keep templates very organized. I would recommend this to any one wanting to communicate with their customers. It has some great features and allows you to have messages sent automatically with out having to get on all the time What do you dislike about Manychat? It can be very glitchy from time to time. You may have to wait a little bit for them to correct errors. Some times people ...

"Great tool"

What do you like best about Manychat? This is a great tool for marketing. It helps retarget your customers and keep templates very organized. I would recommend this to any one wanting to communicate with their customers. It has some great features and allows you to have messages sent automatically with out having to get on all the time What do you dislike about Manychat? It can be very glitchy from time to time. You may have to wait a little bit for them to correct errors. Some times people ...

"The Good Bot Every Business Needs "

What do you like best about Manychat? I've been using ManyChat for just over a year now and love the ability it gives me to grow my online presence, communicates with my prospects and grows our email list. My favourite features at present are the Facebook comment growth tool which helps me to deliver our digital freebies in an away that doesn't require our audience to have to visit a landing page to get the good stuff. We have been able to use the bot to grow our list within our Facebook ...