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ManyChat - Bot Platforms Software

ManyChat Reviews in July 2026: User Ratings, Pros & Cons

Boost sales and engage customers with ManyChat.

4.07

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ManyChat Reviews & Ratings

4.07

Very Good

Based on 322 ratings & 322 reviews

Are you using ManyChat?

Rating Distribution

Excellent

(224)

Very Good

(27)

Good

(11)

Poor

(7)

Terrible

(53)

Spotsaas Editor’s POV

ManyChat provides a comprehensive platform for building interactive chatbots, making it easy for businesses to engage with customers. However, its reliance on Facebook Messenger may limit its usability for some.Read more

ManyChat pros and cons

  • Two-way conversations

  • Drag-and-drop interface

  • Lead generation

  • Real-time customer interaction

  • Limited integrations

  • Basic analytics

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Showing 151-160 out of 322

GS

Gilson S

09/12/22

5 out of 5

"Muito bom usar o ManyChat"

What do you like best about Manychat? Gosto muito da performance do app Gosto muito da performance do app Gosto muito da performance do app Gosto muito da performance do app Gosto muito da performance do app What do you dislike about Manychat? O que não Gosto é que está em inglês, e deveria ter melhor tradução .O que não Gosto é que está em inglês, e deveria ter melhor tradução O que não Gosto é que está em inglês, e deveria ter melhor tradução What problems is Manychat solving and how is ...

Read more

J

Jay

08/31/22

1 out of 5

DO NOT USE THIS SOFTWARE

DO NOT USE THIS SOFTWARE. If you value your facebook page to receive messages, stick to using messenger. This software will eventually stop messenger working. They company do not care in the slightest and tell you to get help from Meta but it was their software that broke it in the first place. Avoid at all costs.

J

Jay

08/31/22

1 out of 5

DO NOT USE THIS SOFTWARE

DO NOT USE THIS SOFTWARE. If you value your facebook page to receive messages, stick to using messenger. This software will eventually stop messenger working. They company do not care in the slightest and tell you to get help from Meta but it was their software that broke it in the first place. Avoid at all costs.

D

Dan

08/11/22

1 out of 5

Avoid using if you are a business!

We were wrongfully charged for an unprecedented increase in messenger subscribers that were gained AWAY from messenger. The platform started to tally our shopify emails from consumers we onboarded away from messenger. Our fee increase by a multiple of 4 and the support team refuse to acknowledge the fault in their system. Very poor service. No humans to speak to, no account management, zero communication about their service and your experience with the usability.

D

Dan

08/11/22

1 out of 5

Avoid using if you are a business!

We were wrongfully charged for an unprecedented increase in messenger subscribers that were gained AWAY from messenger. The platform started to tally our shopify emails from consumers we onboarded away from messenger. Our fee increase by a multiple of 4 and the support team refuse to acknowledge the fault in their system. Very poor service. No humans to speak to, no account management, zero communication about their service and your experience with the usability.

B

Boris

07/17/22

1 out of 5

Horrible!

Horrible!! Cant work because of too many bugs. Getting 100 emails every hour. Turned all notifications off. Nothing works!!! Nightmare. I curse the day I registered

B

Boris

07/17/22

1 out of 5

Horrible!

Horrible!! Cant work because of too many bugs. Getting 100 emails every hour. Turned all notifications off. Nothing works!!! Nightmare. I curse the day I registered

OS

Oskar S

05/13/22

5 out of 5

"ManyChat is my favorite software due to versatility and the ManyChat Teams' amazing support."

What do you like best about Manychat? The software is easy to learn and use. Extremely versatile. For the most part, you are limited by your imagination when it comes to the capabilities. Mike Yan and the ManyChat team are awesome. They really care and listen to their users and work very hard to make sure their users have access to the best chatbot software available, and this level of care is something I haven't seen from a software company before. What do you dislike about Manychat? It ...

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UA

Ulmeanu A

04/30/22

5 out of 5

"It's a well-structured bot development platform"

What do you like best about Manychat? I started developing chatbot in 2018. At that time, ManyChat (and in fact all chatbot development platforms) were at the beginning, with many errors and quite a few facilities. Then, in the need to integrate as many software applications as possible, I worked for 1 year on ChatFuel. But, after ManyChat integrated dynamically integrated request, it convinced me to switch all my clients to this platform. What do you dislike about Manychat? Well, I don't ...

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AT

Ali T

04/19/22

5 out of 5

"THE BEST TOOL I'VE FOUND"

What do you like best about Manychat? Amazing tool for anything chatbots, when it first started it was super unique. Our page was one of the few with automated dm's where customers could reach us at any time. What do you dislike about Manychat? Some of the limits, such as no messaging after 24 hours, but that's not Manychats fault, it's restrictions set by Facebook / Meta and understandable. But a lot of these restrictions stop me from creating an even more effective ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].