Mandrill Reviews in July 2025: User Ratings, Pros & Cons

Great tool for transactional email

What do you like best? Mandrill was fairly straightforward to set up. When we started using this tool, the development team was thrilled because it was much easier to work with than previous solutions. The deliverability rate for emails was good. Mandrill also provided suggestions for how to make sure our emails did not end up in Spam. What do you dislike? The reporting and logs are decent, though I wished that they had been more robust at points. While you can see the emails that ...

Very developer friendly

What do you like best? I like their api documentation which is very extensive & is available in so many programming languages. The api is designed pretty nicely. You can actually automate alot of things using their api & task runners such as Grunt/Gulp. I also like the templating system What do you dislike? Sometimes my emails get delivered late, not sure it's because I'm in free plan What problems are you solving with the product? What benefits have you realized? We provide ...

I have used this product for a wordpress site

What do you like best? I find the UI to be very clean. The wordpress support is clearly there. It's nice that it integrates with Mailchimp What do you dislike? I found the API itself (as opposed to the Wordpress plugins) to be ever so slightly more difficult than the Sendgrid API. Not just enter ports, password, username, but requires API key. What problems are you solving with the product? What benefits have you realized? Transactional email for a high-traffic ...

Best way to send emails from your app

What do you like best? I love how easy and cheap it is. My favorite email service out there. What do you dislike? The UI feels a little cluttered.It's hard to manage templates. Recommendations to others considering the product: If you're a developer, you should definitely use Mandrill over other existing solutions. What problems are you solving with the product? What benefits have you realized? We send over 100,000 emails using Mandrill. It's cheap, efficient and the ...

Simple, does what it says on the tin

What do you like best? It's designed for transactional emailing, makes it perfect for what we need What do you dislike? Nothing yet, still experimenting with it's use Recommendations to others considering the product: Use it What problems are you solving with the product? What benefits have you realized? Simple automated transactional emailing, without needing to go through our marketing department. Integrating easily into our systems.

A Great Product

What do you like best? Ease of integration, really deep logging for an email service. What do you dislike? Couldn't get spf to pick up from our DNS A records. What problems are you solving with the product? What benefits have you realized? We needed an emailing solution that could utilize reactive templates as well as offer more general campaign management at a low price point. Mandrill did this wonderfully.

Quick easy and seemless

What do you like best? It was quick and easy and had step to step guides on what you need to do. It's great that it also works too, for some reason most other software have issues where it doesn't even work. The step by step guide for 360s were very easy to submit. The only thing is you don't know who submitted them, but I guess that's kind of the point. What do you dislike? There wasn't anything that I dislike about the software, it seemed to work well. Recommendations to others ...

Does the trick

What do you like best? An email system that serves our transactional email needs well. Writing to their API has been painless with never a sense of anything missing. Typically we do about 10,000 messages a day. At this rate they're a perfect fit. What do you dislike? Like all services of this nature we'd always like it to be faster. There are rare cases where we find ourselves waiting for messages to be sent minutes after the request has been sent. They do have a great admin UI that ...

A flexible tool for transactional emails

What do you like best? I enjoyed how easy it was to integrate their API into our own local libraries. The documentation was not the best, but was comprehensive enough to get things rolling. The testing mode in the back-end interface is a lifesaver when executing large, high-value campaigns--or even when just doing cross-browser/content testing that results in a huge number of test sends. What do you dislike? I didn't like how MailChimp isn't entirely clear about what exactly is a ...

Great service - super easy to start using, and lots of advanced features

What do you like best? It's super easy to start using mandrill with any email library since it supports sending mail via SMTP, but the REST API is also full-featured and simple to use. The documentation is clear and concise, and has examples. I also love that it does inbound e-mail processing. Email is one of the worst protocols to deal with, as a developer, and Mandrill takes all the hard parts out of it. What do you dislike? There's not a lot to dislike about this service, it does ...