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8.3

Spot Score

Mandrill

Mandrill Reviews in May 2025: User Ratings, Pros & Cons

Effortlessly connect with your audience through email.

4.2

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Mandrill Reviews & Ratings

4.2

Very Good

Based on 125 ratings & 85 reviews

Rating Distribution

Excellent

(56)

Very Good

(19)

Good

(5)

Poor

(1)

Terible

(4)

Expert's Review

Mailchimp is a versatile and user-friendly email marketing platform that caters to businesses of all sizes. Users appreciate the ease of designing emails, tracking data, and the ability to customize layouts for different purposes. The software's transactional email feature is particularly valued for its efficiency in sending mass emails in a timely manner. While ...Read more

Mandrill pros and cons

  • User-friendly interface, easy to design emails, and track all associated data.

  • Customizable layouts for sending emails to multiple recipients.

  • Easy to send transactional emails effectively.

  • Ability to customize newsletters for branding purposes.

  • Mandrill is now part of Mailchimp, no longer available as a standalone service.

  • Removal of the free plan, now requires a paid Mailchimp account.

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Showing 61-70 out of 85

YA

Ygor A

01/13/16

4.5 out of 5

Fast and Cheap platform for transactional email delivery

What do you like best? The price and monitoring are excellent in Mandrill. The API is very robust. The service is extremely reliable. What do you dislike? Could have better inbound email handling APIs Recommendations to others considering the product: Transactional emails over API couldn't get simpler and more reliable than with Mandrill What problems are you solving with the product? What benefits have you realized? We are a mobile crowdsourcing startup in ...

Read more

JD

Joe D

01/13/16

2.5 out of 5

it had been good...

What do you like best? simple api api supports many language free quota What do you dislike? if there was no missing some of my emails, and sometime i cant send any email then i did not make a switch. i tweeted about it on my twitter What problems are you solving with the product? What benefits have you realized? real time email

SF

Saul F

12/25/15

5 out of 5

Mandrill is a big money-saver for white-listed emails

What do you like best? easy to brand email templates for a quality presentation What do you dislike? cannot see results on more than 1,000 of the last emails sent What problems are you solving with the product? What benefits have you realized? great for our startup's newsletter

ZS

Zach S

12/21/15

5 out of 5

Transactional email from MailChimp, easy integration to WordPress

What do you like best? You shouldn't be using your corporate email server to send transactional email. Why? Well, for one, it will bog down your corporate email faster than you can say Exchange if you have to send more than a few emails at once. If you're running an eCommerce site, every action a buyer takes on your sites can result in transactional email. Do you really want to have a bottleneck that's so easy to fix? Mandrill is, in my opinion, the best transactional email service ...

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PH

Philip H

12/15/15

5 out of 5

Fantastic transactional mail service.

What do you like best? It's simple to setup yet offers a lot of functionality when necessary. Specifically it's rules system is great. We use it to reject all email sent from our development & staging environments unless it's to an internal employee who is testing. Doing it here means our app doesn't need to care or know. Very nice. What do you dislike? It lacks mailing list functionality, but that's on purpose. If you want that use Mailchimp. What problems are you solving with ...

Read more

AI

Agency in Marketing and Advertising

12/15/15

5 out of 5

Mandrill - A Quality Product, A Quality Solution

What do you like best? Mandrill serves a very unique service. We've yet to find a solution that offers the same features in a easy to use format. I'm not a developer, but I make use of this product to track emails sent as well as the corresponding analytics. For someone like me that is only aware of what is taking place at a high level Mandrill does a really good job visualizing performance. We use Mandrill to distribute emails from marketing solutions. So for us it was very ...

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VC

Vincent C

12/14/15

5 out of 5

Transactional Emails Done Right!

What do you like best? Everything about the Mandrill experience is top notch. From the admin interface, to the APIs, to the integration with Mailchimp, Mandrill provides everything a developer could need for dealing with transactional emails. What do you dislike? The Mandrill API provides A LOT of functionality, however, all that functionality can be a bit overwhelming when trying to figure out simple tasks - such as just sending out an email. Many times, while searching through the ...

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AI

Administrator in Internet

12/11/15

5 out of 5

Solid service for transactional emails

What do you like best? We use Mandrill for transactional emails sending from our SaaS product. The API is easy to use and reliable. Mandrill can be connected to a MailChimp account to increase the number of free emails / day. What do you dislike? The administrative interface is clean and well organized, but often it takes longer than we would expect before an email appears in the sent report. Ideally, this report would be closer to realtime. What problems are you solving with the ...

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MB

Miroslav B

12/11/15

5 out of 5

Emails made simple

What do you like best? Since we used MailChimp and were very happy with the service, we decided to use Mandrill as well (from creators of MailChimp). The thing we love is that we can focus on our business. It's very reliable and we have not experience any outages or such things which is a key ability to have when dealing with e-commerce. Mandrill has a convenient servers structure and your customers receive their email almost instantly after you send it. The fact that we can use multiple ...

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PK

Pascal K

12/04/15

1.5 out of 5

Very good API but very bad support and regular outages

What do you like best? API is very well documented. A lot of features including templates, etc. Good analytics about delivery, bounces, spam reports, etc. What do you dislike? I already experienced an outage for several hours where we could not send any emails at all. The web API also timeouts on a regular basis which makes our application crash. Just today we experienced over 20 timeouts and when I contacted the support team the response was: "occasional timeout ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].