Mandrill Reviews in May 2025: User Ratings, Pros & Cons

Useful for marketing Email management

What do you like best? Great tool to create targeted email campaigns. What do you dislike? I have nothing bad to say about Mandrill. I do wish that I could create templates inside of Mandrill instead of importing HTML Recommendations to others considering the product: Make sure your designer is comfortable with HTML What problems are you solving with the product? What benefits have you realized? Automating emails is much easier. We now have an automated welcome email ...

Quick to integrate Transactional Email Platform but wait, there are better vendors out there

What do you like best? Ease of use, Readily integrateable, API Documentations, and a simple HTML editor. Availability of metrics to track the transactional mails and what I feel is an unparlelled reliability in terms of the messages getting delivered to customers well in time. What do you dislike? I dislike the fact that it has to be used only in conjunction with MailChimp which means you need to subscribe not only for Mandrill but also for MailChimp which is a loot if you do not ...

Very good, if not expensive, email isp

What do you like best? Being able to use mailchimp templates means we not longer need to code and hold templates locally. Reviewing and resending emails is very easy to view and track. Using sub accounts is a nice way to handle unsubscribes. Webhooks for unsubscribes easy to handle. Not met any scalability issues at all. ISP reputation is very good, good display of reputation to us too. What do you dislike? Automatic unsubscribe link is a little tricky in terms of balancing sub ...

Reliable and good value, but dated functionality - needs a refresh

What do you like best? Stable sending reputation Live stream of emails going out - great for checking content Ability to quickly filter stats by template & date Automatic analytics tracking tags Reasonably quick customer support We're happy with Mandrill so far, it's scaled with us. What do you dislike? Front-end is extremely clunky - list boxes don't react, odd graph output, scroll box flicker Search flips between template name & template tag depending which ...

Best and Simple solution for transactional email

What do you like best? Mandrill is the best way for transactional email, very user-friendly interface, easy to use even for those who are not so much technically sound. Documentation is well explained, plugins and API's are great. Analytics is great to track customers activities on emails. All the predefined templates and templating structure are great and professional looking. Mandrill has a great set of API that works with the variety of platforms and software's, anyone can integrate ...

Luckily we still use Mailchimp or we should have dropped Mandrill...

What do you like best? Automated, triggered mails from our own solutions/apps are dead-simple with a solution like Mandrill's. I am told by our developer that the use of their API is good and their support great. What do you dislike? The fact that Mandrill is now an add-on for Mailchimp rather than a standalone app is a possible bummer if we would not be using Mailchimp (which we are). What problems are you solving with the product? What benefits have you realized? We ...

Best solution for email marketing

What do you like best? This is a difficult question, I would say that several things. The price is ok, it´s not the cheapest but it´s not expensive either. I like how friendly is for beginers users. It´s really great how they manage all the IP solutions, and all the different options regarding this feature. What do you dislike? I´m just a beginner user for this software, maybe they should have better tutorials. What problems are you solving with the product? What benefits have ...

Straightforward ESP

What do you like best? - The most up to date mail technologies (DKIM, SPF and DMARC) - Setup of mail domains - Great customer support What do you dislike? - Removal of free plan for "tiny" user - The user interface was a bit bloated Recommendations to others considering the product: Make sure to lower your TTL if you do any DNS changes :) What problems are you solving with the product? What benefits have you realized? I've used Mandrill to send ...

Great for big volume campaigns

What do you like best? I like the fact that I can send hundreds of thousands of emails for a low cost. What do you dislike? Sending out an email blast is not straight forward. The interface needs improvement What problems are you solving with the product? What benefits have you realized? Email marketing. I can link it to mailchimp to keep my lists up-to-date

It was great until they required a paid Mailchip account

What do you like best? It was great to use for sending emails from monitoring software and scripts on different servers. It provided enough free emails to do what I needed it to do. What do you dislike? I didn't really dislike anything about it until they required a paid Mailchip account. What problems are you solving with the product? What benefits have you realized? I wanted an easy way to deploy the same script to different servers without having to worry about setting up ...