Mandrill Reviews in May 2025: User Ratings, Pros & Cons

Life Saver

What do you like best? I typically use this software to check email delivery. This product gives our team a since of security that we can check that our customers are receiving the emails that we send them. As a support team, this is very important for us. I can't even tell you how many times a customer will say that they aren't receiving out emails. We check Mandrill and low and behold they are being delivered. We then have the client check their spam and find that's usually where it ...

The all-in-one email thingy ;)

What do you like best? First of all, I'm not our tech or IT team. That being said, I do utilize Mandrill to help ensure our customers are receiving the emails they need to receive; password resets, welcoming emails, auto-alerts, etc. I love that I can navigate the dashboard easily to track these things as I don't need access to certain features that other teammates utilize. What do you dislike? I have not run into anything I dislike. What problems are you solving with the ...

I use it to message thousands of users weekly.

What do you like best? It is extremely user friendly. I am not a huge tech person but have had no issues figuring out how to use features. What do you dislike? So far, I can't think of anything. Everything I have needed to accomplish I have been able to. What problems are you solving with the product? What benefits have you realized? Being able to message at scale quickly and efficiently. Before Mandrill, I was literally using mail merge and running into daily limits. It was ...

An easy to use email distribution platform

What do you like best? You can start using Mandrill for free. It has a very nice dashboard that will show you some basic statistics of usage, you have custom reports, you can check what has been sent and when and the best thing, is you are a software developer, you will love the available libraries like the PHP one that will let you send custom emails with templated hosted by Mandrill. What do you dislike? I have to be honest, there's nothing I don't like from this platform. I have ...

Great way to send transactional email

What do you like best? - Mandrill is a drop-dead simple way to handle transactional email. - It has a great set of analytics to track what your customers are doing with the emails they receive. - The templates and templating system are amazing for making even the most mundane password reset emails look professional and to be on point with your brand. What do you dislike? The new integration of Mandrill as a feature of paid MailChimp accounts really cuts down on its ...

Mandrill - Completing MailChimp

What do you like best? Mandrill brings transactional email functionality to an already great platform in its pairing with MailChimp. We use Mandrill for Cart Recovery, Browse Abandonment, and other triggered sends. What do you dislike? It is a fairly basic transactional system and has limited functionality for complex merge field functionality. Recommendations to others considering the product: If you need transactional functionality paired with MailChimp, this is the ...

One of the best tools exists for transactional email

What do you like best? End to End transactional mail solution. Template editing. Monitoring. Tracking. What do you dislike? The pricing. The service is not cheap as it should be. Recommendations to others considering the product: If you need the most extensive transactional email, with many SDKs for your preferred language. This service should be just fine. Just be prepared to pay $$$ for it. What problems are you solving with the product? What benefits have you realized? ...

Excellent Bulk-Email Service for Businesses

What do you like best? Excellently-priced service for bulk and automated emails for my mobile-app businesses. The tracking is excellent - and integrates well with our technology stack. What do you dislike? The transitioning to Mailchimp is quite confusing! Recommendations to others considering the product: Before committing to Mandrill, make sure you're clear on how the service will work post the merge with Mailchimp. What problems are you solving with the product? What ...

Simple transactional email with great MailChimp integration

What do you like best? Mandrill provides an easy-to-use transactional email system with a robust API that works with a variety of platforms. It can integrate with pretty much any setup you have, but works especially well when paired with a MailChimp account. Mandrill features a clean and concise dashboard that gives you a great overview of your account status and a powerful search feature that makes it easy to track down issues that may arise. Mandrill was so easy to use and ...

Solid and reliable transactional emails with a basic dashboard

What do you like best? The API is easy to use, documentation is good and I really like the email scheduling feature. It just plugs in to our existing system and works reliably. I also love the summary/usage emails and reputation management. What do you dislike? Detailed Email logs are fairly limited (to 30 days). Recommendations to others considering the product: It's a good platform, make use of the scheduling feature to schedule emails to customers (easier than doing it ...