M-Files Reviews in July 2026: User Ratings, Pros & Cons

Extremely powerful and highly configurable EDMS.

What do you like best? Speed of finding what you are looking for. Between OCR and all of the metadata, it has turned some eDiscovery searches that used to take days into minutes. What do you dislike? Support is a bit lacking at times (local support. Would be great when they move to the SaaS model to take away the infrastructure and system maintenance headaches. What business problems are you solving with the product? What benefits have you realized? Several departments were hemorrhaging ...

Très bon produit

What do you like best? J'adore la chaine de transfert d'un type de documents que l'on peut mettre en place. Le versionning est aussi très intéressant. L'approbation des documents également. What do you dislike? Je ne vois pas de problèmes particuliers avec M-Files Recommendations to others considering the product Nothing What business problems are you solving with the product? What benefits have you realized? Le partage/transfert de documents entre mon service commercial et mon bureau ...

Truly the future for managing information

What do you like best? The flexibility in linking documents and other information with each other. Finally, you don't need to decide in which folder you put something - folders are so 80ies, it's time to go to the next level. The capability of accessing regular network file shares and manage documents there is unique (works even from their mobile app! The full text search is super-fast - it's like google search for your company. Very easy to set up connections with other business ...

Very customizable and intuitive

What do you like best? I like how the structure is flexible to accommodate many business needs. We use it as a DMS, CRM, and for project delivery management. Between the inherent adaptability, and the ability to code in custom scripts, we have been able to implement a lot of very advanced automated processes to compliment our business needs. What do you dislike? The speed has definitely been an ongoing issue for us, our server is large/comlex enough to require SQL, and like all things ...

M-files is great, but does have some issues

What do you like best? I like the advanced search capabilities and the check-in/out capability. What do you dislike? Doesn't work well with Revit, can't get the windows file folder style display if I search for a project or use the link from a file metadata, limited amount of subfolders Recommendations to others considering the product Try to get people to add descriptions to files, it makes the search function so much better. What business problems are you solving with the product? What ...

Great product- steep learning curve

What do you like best? I love how easy it is to find documents and share them with coworkers. This prevents repeat documents in different places and you know you're always looking at the most recent document. What do you dislike? It's difficult to get setup and have everyone onboarded and open to using the product because it is such a steep learning curve. What business problems are you solving with the product? What benefits have you realized? No more sending wrong documents because ...

So much more than Document Management!

What do you like best? I love that M-Files helps us manage not just every document that we generate or receive in our business, but workflows help manage and refine our processes as well. From accounting to project management, whatever your process or procedures are, you can customize a workflow to manage it. What do you dislike? I'm thinking... but I really have to get back to work. I honestly cannot think of something I dislike. I would like to know more about the setup of vaults and ...

Great M-Files Experience

What do you like best? The M-Files team! Everyone at M-Files is always there to help us achieve our goals and resolve any issues we may have with the product. What do you dislike? It took us too long to find M-Files. Get out there and attend more industry events with partners such as Microsoft and Salesforce. Recommendations to others considering the product Try a demo and talk to others that are using M-Files to find out how it can help change the way you do business! What business ...

Jaime Fredes Review Mfiles chilean goberment deployment

What do you like best? The capacity to take existing information and processes (workflows that are currently manual in nature is one of the greatest attributes of M-Files and M-Files Back Office. People have been made to grow accustomed to following a manual (touch everything process in their daily operational efforts. M-Files gives those people back extremely valuable time in their busy work day by having them pay attention to exceptions in a workflow and also allowing for accessing ...

Document Management!

What do you like best? Chronoscan with M-Files is amazing The interface is seamless with windows When setup correctly the product is rock solid. Searching is a breeze. What do you dislike? The price can add up. Would like to see full OCR included in the main product. Would like to have more compatibility to 3rd party products. What business problems are you solving with the product? What benefits have you realized? Migrating a few 100,000 documents to digital for space, ...