M-Files Reviews in May 2025: User Ratings, Pros & Cons

So much more than Document Management!

What do you like best? I love that M-Files helps us manage not just every document that we generate or receive in our business, but workflows help manage and refine our processes as well. From accounting to project management, whatever your process or procedures are, you can customize a workflow to manage it. What do you dislike? I'm thinking... but I really have to get back to work. I honestly cannot think of something I dislike. I would like to know more about the setup of vaults and ...

Great M-Files Experience

What do you like best? The M-Files team! Everyone at M-Files is always there to help us achieve our goals and resolve any issues we may have with the product. What do you dislike? It took us too long to find M-Files. Get out there and attend more industry events with partners such as Microsoft and Salesforce. Recommendations to others considering the product Try a demo and talk to others that are using M-Files to find out how it can help change the way you do business! What business ...

Jaime Fredes Review Mfiles chilean goberment deployment

What do you like best? The capacity to take existing information and processes (workflows that are currently manual in nature is one of the greatest attributes of M-Files and M-Files Back Office. People have been made to grow accustomed to following a manual (touch everything process in their daily operational efforts. M-Files gives those people back extremely valuable time in their busy work day by having them pay attention to exceptions in a workflow and also allowing for accessing ...

M-Files Review

What do you like best? I would say the best feature of M-Files is the security. It allows us to lock down files without it being on a shared drive that could be compromised. What do you dislike? Nothing at this point. We have been using M-Files for about 5 years and have little to no problems with it. What business problems are you solving with the product? What benefits have you realized? Private users personal Data, OCR function. Metadata function to catalog specific data used daily.

Document Management!

What do you like best? Chronoscan with M-Files is amazing The interface is seamless with windows When setup correctly the product is rock solid. Searching is a breeze. What do you dislike? The price can add up. Would like to see full OCR included in the main product. Would like to have more compatibility to 3rd party products. What business problems are you solving with the product? What benefits have you realized? Migrating a few 100,000 documents to digital for space, ...

Great Place for your Files.

What do you like best? The ability to have a location for all my files which can be very secure and have a quick an easy way to retrieve them. It's also a great way for people in a team or department to be able to share file(s and work on them/review them buy checking them out. It is very helpful to look at a file and be notified that someone else is working on it (checked out. What do you dislike? There is very little to dislike about the software itself. If I had to choose an area maybe ...

Smooth product for easy access

What do you like best? The versatility of this product allows us to track several types of documents, and several workflows. What do you dislike? Configuring each type of document can be tedious until you really get the hang of it. What business problems are you solving with the product? What benefits have you realized? We are using it to track several types of legal documents for a 911 dispatch center, and a few law enforcement agencies, located at geo diverse locations. Using MFiles ...

M-Files is an amazing DMS which rises above the traditional Folder system.

What do you like best? M-Files doesn't follow the traditional folder system and manages the documents using the metadata. Also, the level of customization is very wide which is definitely far ahead of any of the other DMS available in the market right now. On top of that, M-Files easily stands out from most of the CMS. What do you dislike? Even though M-Files is fast on search, but few basic operations are just too slow and M-Files takes a large amount of time to execute them. It ...

Well thought out platform for managing docs but could use some improvements

What do you like best? The software performs exceptionally, whether its a native deploy or you are accessing through the web portal. The features are pretty much limitless and customizable for any type of business or business process. What do you dislike? The necessary administration, build out and maintenance of the system is extrodinarily time consuming and almost impossible for a non-IT administrator. Even the simplest of internal stakeholder requests for modifications or changes to ...

User friendly and innovative

What do you like best? Innovative approach to storing documents so that you only need to know what you are looking for and not where it is saved or what it is called. User friendly interface and ability to scale up or down easily so not limited to just small or just large enterprises. What do you dislike? Some of the pricing structure could improve. We wanted to set up 80+ users to only access the web based version (like a portal and view reports once a month. We were told we needed full ...