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9.8

Spot Score

M-Files - Document Management Software

M-Files Reviews in July 2026: User Ratings, Pros & Cons

Effortlessly manage all your documents in the cloud.

4.3

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M-Files offers custom pricing plan

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M-Files Reviews & Ratings

4.3

Very Good

Based on 286 ratings & 101 reviews

Rating Distribution

Excellent

(60)

Very Good

(36)

Good

(2)

Poor

(1)

Terible

(2)

Spotsaas Editor’s POV

M-Files is a document management platform built around metadata-driven organization rather than folder hierarchies. Before shortlisting, verify that your team can adopt this model—it requires different thinking than traditional file storage. The platform integrates directly with Microsoft Office (Word, Excel, Outlook) and SharePoint, but custom integrations ...Read more

M-Files pros and cons

  • Efficiently handles both soft and hard copies, streamlining document processing.

  • Intuitive user interface similar to Windows, making it easy for beginners.

  • Reliable security settings for document access control.

  • Offers useful web-based UI and integrates well with Microsoft Office products.

  • Platform can be complex and difficult to use due to a wide range of features.

  • Limited integration with third-party software and marketplaces for additional functionalities.

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Showing 91-100 out of 101

A

Anonymous

11/16/18

4.5 out of 5

Great Place for your Files.

What do you like best? The ability to have a location for all my files which can be very secure and have a quick an easy way to retrieve them. It's also a great way for people in a team or department to be able to share file(s and work on them/review them buy checking them out. It is very helpful to look at a file and be notified that someone else is working on it (checked out. What do you dislike? There is very little to dislike about the software itself. If I had to choose an area maybe ...

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Anonymous

11/16/18

4 out of 5

metadata and workflows help us manage content

What do you like best? transitioning from file structures to tagged files was a great way for our organization to get a handle on our content What do you dislike? work flow programming was not intuitively obvious. If you work it infrequently, makes its mastery challenging What business problems are you solving with the product? What benefits have you realized? we built a vault for our personnel files, other HR documentation (job descriptions and desk procedures, all contracts and ...

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A

Anonymous

11/16/18

4.5 out of 5

Real game changer

What do you like best? It is so easy to set up a document structure and the way privileges are dynamic according to the metadata What do you dislike? They need to improve their documentation a little What business problems are you solving with the product? What benefits have you realized? The first problem which is non-existent today was the physical search of documents in file cabinets, now we just type what we are looking for and that's all. The integration through the API is also one ...

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Anonymous

11/16/18

5 out of 5

Great Tool for organizing files maintained by multiple people and depts

What do you like best? Creating a centralized location for all our critical legal, tax, business documents which avoids emailing 5 people trying to see who has the latest version. What do you dislike? I would like to see within the program maybe a FAQ when you get to place and want a quick answer. Right now we call our Tech support but I want to not be so dependent on Tech. Maybe short video "how to" for commonly asked issues. Recommendations to others considering the product Have the M ...

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A

Anonymous

11/16/18

4 out of 5

Smooth product for easy access

What do you like best? The versatility of this product allows us to track several types of documents, and several workflows. What do you dislike? Configuring each type of document can be tedious until you really get the hang of it. What business problems are you solving with the product? What benefits have you realized? We are using it to track several types of legal documents for a 911 dispatch center, and a few law enforcement agencies, located at geo diverse locations. Using MFiles ...

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A

Anonymous

11/16/18

3.5 out of 5

M-Files is an amazing DMS which rises above the traditional Folder system.

What do you like best? M-Files doesn't follow the traditional folder system and manages the documents using the metadata. Also, the level of customization is very wide which is definitely far ahead of any of the other DMS available in the market right now. On top of that, M-Files easily stands out from most of the CMS. What do you dislike? Even though M-Files is fast on search, but few basic operations are just too slow and M-Files takes a large amount of time to execute them. It ...

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Anonymous

11/16/18

2 out of 5

Well thought out platform for managing docs but could use some improvements

What do you like best? The software performs exceptionally, whether its a native deploy or you are accessing through the web portal. The features are pretty much limitless and customizable for any type of business or business process. What do you dislike? The necessary administration, build out and maintenance of the system is extrodinarily time consuming and almost impossible for a non-IT administrator. Even the simplest of internal stakeholder requests for modifications or changes to ...

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A

Anonymous

11/05/18

5 out of 5

Manage your information and content inteligently using M-Files

What do you like best? The software keeps all the information in a central repository thereby improving the security of your files and documents. It can be used from a mobile device and even from a desktop/laptop. Its simple to use and search the stored files and docs from your system and repository. What do you dislike? Some of the less tech-savvy technocrats in our company have expressed some difficulties in searching and locating some of the files and docs Recommendations to ...

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Anonymous

01/10/18

4 out of 5

On my short list of very good software

What do you like best? You can feel the polish of a good, conscientious development team when you use M-Files. I also appreciate the logical structure and general robustness. I like the rapid way you are able to get up and running. What do you dislike? With any complex piece of software there are always multiple ways to solve a problem. This can make it difficult to figure out the correct approach. Sometimes if your problem doesn't fit in the box that m-files is trying to solve it can be ...

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Anonymous

11/16/17

1 out of 5

Good for printing signature info for audits

What do you like best? Pros: 1 When a document is printed, all the metadata (approvals are printed with it. No need to hunt down separate approvals to print out and attach. 2 Tool can handle single approval types of documents as well as docs requiring pre and post-approval. 3 Tool can handle living documents (master documents like Trace Matrix, Requirements, etc as well as project specific documents (unit tests, Change Requests, etc. What do you dislike? Cons: 1 System is ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].