9.8
Spot Score

Lucidchart Reviews in June 2026: User Ratings, Pros & Cons
Collaboration made simple for your organization.
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Lucidchart Reviews & Ratings
Spotsaas Editor’s POV
Lucidchart has garnered a loyal following for its intuitive interface, comprehensive collaborative tools, and plethora of features that streamline visual diagram creation. Users across various industries praise its ease of use, powerful integration capabilities, and time-saving benefits for team brainstorming and process mapping. One standout feature is its ...Read more
Lucidchart pros and cons
Lucidchart offers excellent customer service, including quick refunds and support.
Users appreciate the ease of collaboration and straightforward UI, making it user-friendly.
Lucidchart provides a wide range of features and templates, aiding in creating various diagrams.
The tool is praised for its flexibility, allowing for easy integration with other programs.
Some users experienced issues with billing, including being charged unexpectedly and needing to contact customer service for refunds.
There are complaints about the complexity of making urgent revisions and the occurrence of error messages when editing charts.
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Showing 281-290 out of 356
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Anonymous
01/21/19
Best Tool for Flow Charts
What do you like best? I love this product because it’s easily available online and makes it easy for below purpose. With my need for flowchart, wired framing - That’s biggest part of my organization. With colleagues working in different time zone- We can easily work against each other version effectively. This tool is also pleasing for UML and sequence diagrams. What do you dislike? Nothing can be attributed as dislike feature because it’s simple and efficient. What business problems are ...
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Anonymous
01/19/19
Simple visualization tool, gets the job done
What do you like best? Drag and drop is simple. Shapes are intuitive. Arrows auto-snap to next box. What do you dislike? Would prefer orthagonal snapping placements. Oftentimes misalign boxes by minimal amounts. Difficult to center text. Recommendations to others considering the product Very useful for basic tools. not convoluted with unnecessary or complex features or UI. What business problems are you solving with the product? What benefits have you realized? platform and data ...
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Anonymous
01/16/19
Wonderful tool for user flow creation in a straight forward easy to learn manner.
What do you like best? I love that I am able to create boxes and arrows, while inputting text to map out processes, as well as integrate my notes on the subject. You can personalize your LucidCharts with colors and shapes. It also just makes complex things easier to understand for all stakeholders. What do you dislike? I dislike that sometimes it is hard to drag items or move arrows without them moving drastically. Sometimes lines cross and it is also hard to keep shapes consistent. The ...
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Anonymous
01/16/19
Very powerful tool for team collaboration
What do you like best? - The ability to be able to collaborate with my entire team on one chart - The availability of graphics and pathways make creating a visually coherent chart very easy What do you dislike? - pretty tight limit on the amount of characters unless you pay for their premium version (60 characters What business problems are you solving with the product? What benefits have you realized? - Our software company uses this in everything from the engineering team to the ...
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Anonymous
01/11/19
Making stunning flor diagrams just got a lot easier with Lucidchart
What do you like best? Make visually stunning flow charts for all business needs. What do you dislike? Occasionally it is challenging to get everything alone while working. But wait until the end and use alignment tools to create a finished product. What business problems are you solving with the product? What benefits have you realized? Creating Food HACCP charts were always challenging because there are many recycle steps and the flows change direction a lot. Lucidchart Diagrams ...
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Anonymous
01/03/19
Very easy to use
What do you like best? Ease of use is the best. It’s very simple from starting a new doc to saving/sharing or exporting. What do you dislike? There is nothing to dislike. The features and templates are fantastic. What business problems are you solving with the product? What benefits have you realized? Diagrams and process flows. They are easy to throw together with Lucid.
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Anonymous
01/03/19
Amazing for ERDs
What do you like best? Lucid chart is pretty great for creating ERDs and other types of diagrams. I mainly use it to plan out an app and its entities/ fields that I'll need in the API. What do you dislike? It's kind of a basic interface, and sometimes dragging and dropping the boxes can be hard. What business problems are you solving with the product? What benefits have you realized? I create ERDs for relational databases which I use to create APIs. It's a nice visualization and ...
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Anonymous
01/02/19
Amazing diagramming experience
What do you like best? It has many options of templates to make process flows, presentations, diagrams, mental and conceptual maps. You can work in real time and in collaboration with everyone involved, it is an easy to use application and very flexible, it adapts to any scenario you need What do you dislike? Sometimes it can be difficult to move objects from one side to another, if the diagram is very extensive and how many objects can make the application slow What business problems are ...
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Anonymous
12/31/18
My best software for diagrams and maps.
What do you like best? I like that Lucidchart is cloud based and fairly priced.Allows for easy collaboration with fellow users of Lucidchart in real time. What do you dislike? It does not have enough diagramming templates in its library. What business problems are you solving with the product? What benefits have you realized? I use Lucidchart for diagramming.
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Anonymous
12/28/18
Incredible tool used for breaking down large scale processes and workflows
What do you like best? We love that we can get absolutely and totally creative with this system! We use it all across our company, from pre-sales to training to implementations and even product and engineering! It allows us to see how we break down our large scale projects into smaller measurables. What do you dislike? We can get super granular and in the weeds on this, which can be tough to manage. It's very easy to use but also easy to get way too deep into the details and lose sight of ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].