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9.8

Spot Score

Lucidchart - Diagramming Software

Lucidchart Reviews in June 2026: User Ratings, Pros & Cons

Collaboration made simple for your organization.

4.2

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Lucidchart Reviews & Ratings

4.2

Very Good

Based on 4531 ratings & 356 reviews

Rating Distribution

Excellent

(267)

Very Good

(66)

Good

(9)

Poor

(3)

Terible

(11)

Spotsaas Editor’s POV

Lucidchart has garnered a loyal following for its intuitive interface, comprehensive collaborative tools, and plethora of features that streamline visual diagram creation. Users across various industries praise its ease of use, powerful integration capabilities, and time-saving benefits for team brainstorming and process mapping. One standout feature is its ...Read more

Lucidchart pros and cons

  • Lucidchart offers excellent customer service, including quick refunds and support.

  • Users appreciate the ease of collaboration and straightforward UI, making it user-friendly.

  • Lucidchart provides a wide range of features and templates, aiding in creating various diagrams.

  • The tool is praised for its flexibility, allowing for easy integration with other programs.

  • Some users experienced issues with billing, including being charged unexpectedly and needing to contact customer service for refunds.

  • There are complaints about the complexity of making urgent revisions and the occurrence of error messages when editing charts.

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Showing 291-300 out of 356

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Anonymous

12/28/18

4 out of 5

Good for flowchart prototyping

What do you like best? Quick and easy interface, and good cloud integration What do you dislike? The ease of interface sacrifices some finer control What business problems are you solving with the product? What benefits have you realized? It's best for simple flowcharts, either for simple processes or for summaries of more complex ones. For highly detailed/custom/atypical flowcharts we'd use Vizio.

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Anonymous

12/26/18

5 out of 5

Keeps getting better

What do you like best? I started using Lucidchart on a non profit license and it keeps getting better. What I like most is the fluidity of use, where it's easy to create the flowcharts, etc you dream up without having to understand a complicated program. I also like that I can use it across platforms! What do you dislike? Sometimes I wish there were more visual options and customization tools available, like more unique box shapes and arrows. It seems like a very easy modification to ...

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Anonymous

12/23/18

5 out of 5

Great and convenient tool

What do you like best? I love the fact that everything is 1. saved online, 2. can easily be shared with others and 3. allow collaboration. The price is also very reasonable for the features I need. What do you dislike? Sometimes it is slow because it is online & sometimes some shapes are harder to find, Recommendations to others considering the product This is a lite version of a modeling tool. It has all the basic features you need for a quick presentation and then some. Is it as ...

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Anonymous

12/21/18

5 out of 5

Lucidchart

What do you like best? Extremely flexible. Very easy to learn. Cloud based. Reasonable cost. Ability to link data to Excel and databases. Good phone support. What do you dislike? Nothing, the product has fully met my needs.. Recommendations to others considering the product A good alternative to Visio. What business problems are you solving with the product? What benefits have you realized? Lucidchart is very useful for project management, website design, presentations and signage. I've ...

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Anonymous

12/21/18

4 out of 5

Website Charting Made Simple

What do you like best? I have used Lucidchart for mapping out several websites! I have even used it to map out folders on shared drives on our computers at work to help new employees locate different materials that they would need! What do you dislike? I do not have any dislikes at the moment! All I have used this for is making sitemaps and folder maps and this site has fulfilled that task completely! What business problems are you solving with the product? What benefits have you ...

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Anonymous

12/17/18

4 out of 5

Great and Powerful Chart Creation Software

What do you like best? I love that I can create visually stunning and impressive charts or diagrams relatively easily using Lucidchart. It is very user friendly and requires virtually no training or help guides to learn how to use. What do you dislike? I think that the user interface can be a tiny bit cluttered at times but this really is not that big of a deal. It may be a bit intimidating to people because there are so many different buttons and features. Recommendations to others ...

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Anonymous

12/14/18

4 out of 5

The goto workflow creator for Google users

What do you like best? The collaborative features and integration with Google applications are indispensable. It is easy to use and feature heavy even for the free version. What do you dislike? Much of the functionality and save options are tied to Google. If I need to work outside of that ecosystem, there is a shift in effort. Recommendations to others considering the product Before investing in a paid diagraming application, try out the fee trial of Lucidchart. If you are at least a ...

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Anonymous

12/13/18

5 out of 5

My favourite diagramming software.

What do you like best? Lucidchart allow me collaborate with different people when working on my diagrams and maps.It integrates with my Google Drive and I see this feature as an indispensable feature as it makes it possible to save process maps and designs into my Drive account,from where I can always access them in future. What do you dislike? The more the number of elements present in my maps,the slower Lucidchart becomes. What business problems are you solving with the product? What ...

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Anonymous

11/28/18

4.5 out of 5

Super tool for swimlane and flow diagrams

What do you like best? Easy to work with having lot of eye catching designs. The flow diagram can be easily shared with other team members. What do you dislike? Nothing particular to highlight, it just slow down sometimes if the diagram is loaded with more elements. Also I felt as the charts goes complex the response time increases. Recommendations to others considering the product It is a good and inexpensive product if compared to other paid available products. But if you are looking ...

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Anonymous

11/23/18

5 out of 5

Free, practical and offers a lot of diagrams and objects.

What do you like best? Whether you are a student or you work in a big corporate team, this software offers dozens of diagram types, hundreds of objects to select from and it does it all for free. I love how it manipulates with objects and connections thus saving you time by not forcing you to manually adjust every item. The objects looks nice and you can create some really professional diagrams. Free version offers 60 objects per diagram which is fair enough. It has predefined themes if ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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