Lucidchart Reviews in June 2026: User Ratings, Pros & Cons

Flexibility

What do you like best? I was looking for a tool that was flexible across multiple platforms and found it in Lucid Chart. It's intuitive and quick to use too, which meant I could dive straight in and get diagramming my ideas as, "a picture tells a thousand words". What do you dislike? The file structure into which I store my work could be more attractive to use in order to see where I put things. Recommendations to others considering the product: Try it out What problems are ...

Great tool

What do you like best? The UI is very intuitive and the tool very easy to use What do you dislike? Not much - perhaps the inability to colour the swim-lane itself What problems are you solving with the product? What benefits have you realized? Simply the ability to create easy to understand flow-charts and diagrams, allowing me to more easily explain processes to others

Useful for teams, far better than file shares.

What do you like best? We can collaboratively work with teams to build out diagrams, even in real time. This is helpful for training new network engineers on how we approach diagraming. We have the ability to organize and store our diagrams according to functional work areas. We also utilize the Google Drive backups to help us with maintaining diagrams in secured repositories. What do you dislike? There is very little to dislike. I would like to see multi-factor authentication ...

Really solid tool to build userflows and charts as a product leader

What do you like best? Very easy to use to build flows and data mapping. As a Product Owner, this is one of my core essential tools What do you dislike? Took a bit to get familiar with it when I started using it years ago, but spent a few hours and then it clicked and is now super easy. What problems are you solving with the product? What benefits have you realized? Building process maps, or charts and data flows. Also use to build wireframes as well, all of which I do as part of ...

Useful for all industries I've worked in

What do you like best? The best thing about Lucidchart is the simplicity and the fact that they tell you what each of the flowchart shapes mean, which makes it easy for people like me who never had any formal training on creating flowcharts What do you dislike? I wish that the program had more standard web icons across industries for free use, but it's not a dealbreaker What problems are you solving with the product? What benefits have you realized? I have worked for small and ...

Simple and Quick Diagrams and Mockups

What do you like best? Lucidchart is very easy to use and makes it simple to quickly create detailed charts, wireframes, and mockups. They offer multiple ways to export whatever I create which makes it easier to send to other departments and employees in my organization. Sharing among other users is also very easy. What do you dislike? I haven't found anything I dislike. Creating is simple and there are multiple options for exporting what you create as well. No downside! What ...

Wonderful Product

What do you like best? It's flexible, intuitive and very useful for communicating complex architectures and ideas. The online tutorials/videos are also a wonderful resource. Furthermore, I really love how easy it is to export and share your ideas with others: you can save PDFs, PNGs, create shareable links and more. I'm sure there are other features that I would love, but I am learning on an 'as-needed' basis... :) What do you dislike? It would be useful if we could have a larger ...

Easy, simple and impeccable

What do you like best? I like the way the workflows can be diagramed in an easy way so you can deliver your tasks really fast. What do you dislike? I had a service interuption about a year ago. Thank God I had no meeting with my clients. What problems are you solving with the product? What benefits have you realized? If you have the mindset for processes, Lucidchart is the best tool to deliver value in no time.

Easy to use, Users love it.

What do you like best? Easier to use, better features compared to Visio. Web based. No install needed. Cloud storage of documents created. Free access for single users, perfect for home/student use. What do you dislike? No issues with the product. Haven't used support because its so easy. Recommendations to others considering the product: Try the trial, you will get a good feeling for how easy it is. What problems are you solving with the product? What benefits have you ...

Document Your Processes

What do you like best? Lucidchart is intuitive and easy to use. What do you dislike? There's not much I don't like about it. Recommendations to others considering the product: None What problems are you solving with the product? What benefits have you realized? Lucidchart helps us find holes in our daily processes. Map out your process and try to follow it through, you will most likely find things aren't always as they seem.