9.8
Spot Score

Lucidchart Reviews in June 2026: User Ratings, Pros & Cons
Collaboration made simple for your organization.
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Lucidchart Reviews & Ratings
Spotsaas Editor’s POV
Lucidchart has garnered a loyal following for its intuitive interface, comprehensive collaborative tools, and plethora of features that streamline visual diagram creation. Users across various industries praise its ease of use, powerful integration capabilities, and time-saving benefits for team brainstorming and process mapping. One standout feature is its ...Read more
Lucidchart pros and cons
Lucidchart offers excellent customer service, including quick refunds and support.
Users appreciate the ease of collaboration and straightforward UI, making it user-friendly.
Lucidchart provides a wide range of features and templates, aiding in creating various diagrams.
The tool is praised for its flexibility, allowing for easy integration with other programs.
Some users experienced issues with billing, including being charged unexpectedly and needing to contact customer service for refunds.
There are complaints about the complexity of making urgent revisions and the occurrence of error messages when editing charts.
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Showing 171-180 out of 356
NT
Nathan T
10/23/19
Amazing software scoping tool
What do you like best? We use Lucid Charts daily, for mapping out business process, and Salesforce solution deisgn What do you dislike? Nothing, everything with Lucid Charts is awesome the way it is I literally have no poor feedback or improvements for our use case What problems are you solving with the product? What benefits have you realized? Being able to quickly map out business process and design solutions for Salesforce CRM
JI
John I
10/23/19
An essential tool for creative businesses
What do you like best? The ease of use . . . my ability to start blasting my raw thoughts and start to give them some sense of order. You can be up and running on the interface in minutes. What do you dislike? Oh my one complaint is that the developers changed the "sticky Note" function. I use this function a LOT LOT. It is hard to describe but the original sticky note let me scale the note dimensions as I wanted. NOW the sticky note keeps its proportion so even if I have a single ...
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UI
User in Marketing and Advertising
10/23/19
Lucidchart is incredibly user friendly and has great ability!
What do you like best? I love the user friendly aspect to the tool. It allows you to get rolling right when you gain access due to its easy ability to show the user where to find exactly what they need! What do you dislike? I dislike the ability to create a stronger presentation. It allows me to build out what I need, but in regards to making it all a presentation, there are limitations. Recommendations to others considering the product: Incredibly easy tool to use. Also allows ...
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ES
Executive Sponsor in Financial Services
10/23/19
Give it a try!
What do you like best? What’s so great about Lucidchart is that it helps to communicate the business flow process so easily. It really allows us to work in a much more collaborative way, and therefore ensures the product pipeline flows with ease and efficiency. From organisational and business charts to workflows and processes, I use Lucidchart daily, alongside software such as Atlassian, Slack and Google Drive. The integration element has proved particularly useful for me. What do you ...
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CI
Consultant in Mining & Metals
10/23/19
Professional tool
What do you like best? the simplicity to use the App. Anything you want, you can find in lucinchart. As a Mac user is the only way that I can do my job. And for me is better than other tools like Visio. What do you dislike? I do not have comments on this. For me is a good tool. Recommendations to others considering the product: Is a good tool, very intuitive and have too many figures and formats you can use in your studies or job...it is a great tool for daily use....... What ...
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UI
User in Security and Investigations
10/23/19
Lucidchart is always in my heart
What do you like best? I like the simplicity of the user interface What do you dislike? I don't really love how difficult it can be to line up objects on pages What problems are you solving with the product? What benefits have you realized? Lucidchart has been super awesome to create flowcharts for product troubleshooting. It's great for being able to lay everything out clearly and concisely.
AN
Asal N
10/23/19
Great Web-Based Software
What do you like best? Lucidchart is easy to work with. Way easier than Visio. And the staff is easy to reach and helpful. What do you dislike? I wish that I could edit the lucid charts directly from the Word document itself after I embed it. Recommendations to others considering the product: If you have a Mac, its easier to use Lucidchart than to divide your hard drive just to be able to use Visio. What problems are you solving with the product? What benefits have you ...
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SA
Sam A
10/23/19
Easy to use
What do you like best? Grids makes it easy to create diagrams in a great way What do you dislike? sometimes the lines auto connects to the new shapes What problems are you solving with the product? What benefits have you realized? I create diagrams for my company
AI
Administrator in Education Management
10/23/19
Lucidchart Review
What do you like best? The templates that you already create are fabulous What do you dislike? When I click on the box, instead of selecting every single word of the box the cursor should go straight to the end of the word or sentence because if you don't realize you will be erasing the whole sentence. make it more friendly specially when using a chromebook Recommendations to others considering the product: Set the form with advance time at least one hour ahead, some times ...
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UI
User in Education Management
10/23/19
Easy to understand and use
What do you like best? I've tried using half a dozen other products to help me map my processes but nothing has been as simple, intuitive, or easy to learn as Lucidchart. What do you dislike? Lucidchart is very simple and basic. It lacks aesthetic design which makes it less appealing to others whom i've shared my charts with. Recommendations to others considering the product: Give it a trial and see how easy and functional it is. What problems are you solving with the product? ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].