Lucidchart Reviews in June 2026: User Ratings, Pros & Cons

The most versatile and effective drawing software

What do you like best? I could draw ER diagrams, or research models, or process and variance models or pretty much anything easily on LucidChart. What do you dislike? This is my most preferred software, nothing much to dislike. Recommendations to others considering the product: While the diagrams on lucidchart look good, they seamlessly print well in word and pdf documents as well. What problems are you solving with the product? What benefits have you realized? I use ...

Excellent application - makes creating process diagrams easy!

What do you like best? I love all the different ways that are available out of the box to create diagrams and all the shapes. What do you dislike? The only thing that annoys me is that there are no arches added when arrows intersect. What problems are you solving with the product? What benefits have you realized? Needed a tool to create diagrams without having to pay 600$ per year for Visio.

Templates and Ease of Use

What do you like best? Lucidchart has simplified doing process flows and diagrams. You can get started pretty quick on your own, but I would recommend using the Feature Find, and going to a Connect Conference. What do you dislike? I really don't dislike anything about Lucidchart at this time. It has easy to use and get started. Recommendations to others considering the product: It is ease to use and getting started. What problems are you solving with the product? What ...

User Friendly Experience

What do you like best? I have enjoyed getting more familiar with this program. It doesn't take a lot of time to learn the basics. Quickly I can create and share professional looking charts and diagrams. It has great collaborative features as well. What do you dislike? It's awesome that arrows are so accessible through the little dots on each image. Too often, I accidentally add arrows! What problems are you solving with the product? What benefits have you realized? Lucidchart has ...

Convenient and easy to use

What do you like best? Lucidchart makes creating flow charts easier than other tools I've used in the past. It's also nice to make them pretty! :) What do you dislike? Sometimes dragging is a little wonky, but manageable. Recommendations to others considering the product: Don't be afraid to get too creative What problems are you solving with the product? What benefits have you realized? In my office, we are using Lucidchart to create documentation on existing processes that ...

Organized but not so fluid, nor intuitive

What do you like best? Easy to export diagrams. I like how I can organize the folders. I saw an improve when exporting the diagrams to PDF, a couple of months the diagram didn't fit right away. What do you dislike? That the are not many forms, shapes that I can use I know I can export them, but I prefer a library already set. Improve your UX/UI, I'm pretty familiarizing myself with the tool, but I would like a better structure for the menu and dashboards. Sometimes I find ...

Very helpful visualization

What do you like best? All of the creature comforts you expect when making diagrams, charts, etc. What do you dislike? The "shape library" can be a bit confusing and overwhelming. To be fair I haven't sat down to learn it, but it isn't as intuitive as the rest of the platform What problems are you solving with the product? What benefits have you realized? Working remotely, my team would be dead in the water without whiteboards. LucidChart allows us to doodle, model, and update ...

Awesome way to do Workflow

What do you like best? The best thing about Lucid is that you can adapt each story to fit into the Lucid process What do you dislike? A downside which really isn't a downside is that some managers have no clue what it is and what it can be used for. Recommendations to others considering the product: One thing that I have suggested while interviewing there and with meeting with managers is getting the word out there about Lucid's capability. I don't know if managers really are ...

One Stop Shop

What do you like best? I can everything from creating a product roadmap to process flow & tracking the project. What do you dislike? Responsiveness/ Slowness is experienced sometimes. What problems are you solving with the product? What benefits have you realized? I use primarily for Roadmapping & process flowS.

Flexible and Collaborative

What do you like best? The flexibility and shareability is superb! What do you dislike? So far... there is nothing to dislike... What problems are you solving with the product? What benefits have you realized? Fast and easy way to share concepts and ideas in various formats! Very versatile.