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9.8

Spot Score

Lucidchart - Diagramming Software

Lucidchart Reviews in June 2026: User Ratings, Pros & Cons

Collaboration made simple for your organization.

4.2

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Lucidchart Reviews & Ratings

4.2

Very Good

Based on 4531 ratings & 356 reviews

Rating Distribution

Excellent

(267)

Very Good

(66)

Good

(9)

Poor

(3)

Terible

(11)

Spotsaas Editor’s POV

Lucidchart has garnered a loyal following for its intuitive interface, comprehensive collaborative tools, and plethora of features that streamline visual diagram creation. Users across various industries praise its ease of use, powerful integration capabilities, and time-saving benefits for team brainstorming and process mapping. One standout feature is its ...Read more

Lucidchart pros and cons

  • Lucidchart offers excellent customer service, including quick refunds and support.

  • Users appreciate the ease of collaboration and straightforward UI, making it user-friendly.

  • Lucidchart provides a wide range of features and templates, aiding in creating various diagrams.

  • The tool is praised for its flexibility, allowing for easy integration with other programs.

  • Some users experienced issues with billing, including being charged unexpectedly and needing to contact customer service for refunds.

  • There are complaints about the complexity of making urgent revisions and the occurrence of error messages when editing charts.

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Showing 121-130 out of 356

AI

Administrator in Human Resources

11/15/19

5 out of 5

LucidChart is the Vizio Killer

What do you like best? I like that all files are stored in the cloud and be acceible anymore. Bunch of integrations available! What do you dislike? The administration portion of it gets annoying. They send a lot of false negative requests for paid licenses for users who just need to view a file not edit. What problems are you solving with the product? What benefits have you realized? Creating flowcharts and making them accessible to various other online platforms

JS

Jason S

11/12/19

5 out of 5

Lucidchart lets us plan and organize with more precision

What do you like best? I like that Lucidchart is available right through a website and doesn't require any type of software download. We can connect with multiple team members from anywhere as long as they have an internet connection. Lucidchart has superb templates that are professional for just about any use we have. We can also edit charts without a huge amount of technical experience. What do you dislike? I think that the pricing is the only negative. It's not that the cost is ...

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UI

User in Transportation/Trucking/Railroad

11/12/19

5 out of 5

Lucidchart Review

What do you like best? I like having the ability to create charts in a split second. I am able to gather all of my information and create one sheet of documents for agents to use. It is easy to create graphics and share them with my team. What do you dislike? I have no issues with Lucidchart at this time. What problems are you solving with the product? What benefits have you realized? I am providing a new training solution for those who are visual learners.

AE

Ashley E

11/08/19

4.5 out of 5

Easy to use software

What do you like best? I love how easy it is to make visio charts, and how it breaks down what the different shapes mean. What do you dislike? I dislike the pricing, and what you get for the free version versus the paid version, it almost makes it so you have to have the paid version if you'd like to do any kind of charts What problems are you solving with the product? What benefits have you realized? Being able to illustrate processes quickly and easily.

CL

Conny L

11/07/19

3.5 out of 5

Easy-peasy diagrams

What do you like best? I love how easy and intuitive it is to draw diagrams. What do you dislike? I wish there were more features available in the free version. But $9.95 is affordable for single users. Recommendations to others considering the product: Works to draw quick diagrams, organization charts or even wireframes. I used it to visualize different processes and share with my stakeholders. What problems are you solving with the product? What benefits have you realized? ...

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UI

User in Insurance

11/07/19

3 out of 5

Easy way to streamline wordy data!

What do you like best? I love how user friendly this website is. When I first signed up someone emailed me right away making sure I understood the software and if I had any questions. What do you dislike? I don’t use lucid chart enough to realize any limitations at this point in time. What problems are you solving with the product? What benefits have you realized? I was creating a rather lengthy process at work and after documenting this in words I found it show much easier to ...

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ER

Edward R

11/05/19

5 out of 5

Much easier than Visio and cheaper.

What do you like best? Lucid charts allows you to easily create flow charts and save them on a cloud server. It makes life much easier if you have to work remotely or share files between coworkers. Editing and adjusting flow charts is also very easy. You can highlight everything that is needed to change and simply move it around. It is a very free and open software to use. What do you dislike? When editing text boxes it is frustrating that the whole text is highlighted when you click ...

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UI

User in Computer Software

11/01/19

4 out of 5

I love the tool, but think it has room for improvement!

What do you like best? I love how customizable the tool is, and how I can create any kind of workflow or visual I need to. I also love that it easily integrates with Google docs so I can easily insert live diagrams and information is always up-to-date and readily available to my teams. What do you dislike? Some of the shape options are limited. I think there should be more shape/color options and they can be made more accessible within the tool itself. Recommendations to others ...

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SR

Shaun R

10/31/19

4.5 out of 5

A smart and fluid diagram solution with excellent collaboration features

What do you like best? I like that Lucidchart can be used for a wide selection of business planning uses. The tools in Lucidchart that are used to create the diagrams are easy to use and understand. We can simply drag the various objects into the stage and place them into place as we would with blocks on a table. Unlike drawing on a sheet of paper or chalk board, we can alter and edit the diagrams in a non-destructive way. We can go back and update our information as we go and make notes ...

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UI

User in Information Technology and Services

10/29/19

5 out of 5

GREAT modern and easy to use alternative to Visio or other diagraming/imaging software for business.

What do you like best? I can use online or offline, has a ton of great templates, and is very easy to learn. What do you dislike? Custom cropping before a download is not as refined as I would expect given the crispness of the rest of the offering. Recommendations to others considering the product: If you are using Visio, stop. Get Lucidchart. If you have to generate variations of existing images/photos into a jpeg or png, use this. If you chart often - mindmap, BPMN, network ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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