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9.8

Spot Score

Lucidchart - Diagramming Software

Lucidchart Reviews in June 2026: User Ratings, Pros & Cons

Collaboration made simple for your organization.

4.2

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Lucidchart Reviews & Ratings

4.2

Very Good

Based on 4531 ratings & 356 reviews

Rating Distribution

Excellent

(267)

Very Good

(66)

Good

(9)

Poor

(3)

Terible

(11)

Spotsaas Editor’s POV

Lucidchart has garnered a loyal following for its intuitive interface, comprehensive collaborative tools, and plethora of features that streamline visual diagram creation. Users across various industries praise its ease of use, powerful integration capabilities, and time-saving benefits for team brainstorming and process mapping. One standout feature is its ...Read more

Lucidchart pros and cons

  • Lucidchart offers excellent customer service, including quick refunds and support.

  • Users appreciate the ease of collaboration and straightforward UI, making it user-friendly.

  • Lucidchart provides a wide range of features and templates, aiding in creating various diagrams.

  • The tool is praised for its flexibility, allowing for easy integration with other programs.

  • Some users experienced issues with billing, including being charged unexpectedly and needing to contact customer service for refunds.

  • There are complaints about the complexity of making urgent revisions and the occurrence of error messages when editing charts.

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Showing 131-140 out of 356

MA

Marco A

10/29/19

4 out of 5

it's the state of the art for smart and easy to use online graphic and presentation work

UI

User in Information Technology and Services

10/28/19

4 out of 5

Great tool

What do you like best? I like how easy and intuitive Lucidchart is. You can easily draw diagrams of any kind without any limitations and your work looks very professional. What do you dislike? I really can't think of anything. I guess having more templates that you can edit a few things one would be nice. Especially templates that are relevant to the tech space. Recommendations to others considering the product: Use it, it is the best. What problems are you solving with the ...

Read more

UI

User in Entertainment

10/26/19

3.5 out of 5

User-friendly visualization tool

What do you like best? Lucidchart is relatively simple to pick up. For someone like me with no experience in graphic design, it's simple enough to create a visualization or chart to express the ideas I'm working with. What do you dislike? There is not a ton of room for variation in the designs. Everything is pretty two-dimensional. Recommendations to others considering the product: Lucidchart is a great, simple way to create any flowcharts your organization may need. I recommend ...

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CD

Chris D

10/25/19

5 out of 5

It has been a great tool for a wide variety of solutions.

What do you like best? I like the high level of customization. What do you dislike? Nothing at this point. We don't have additional requests and at this point in time all of our needs are met. Recommendations to others considering the product: Do a trial with the software and spend a whole day making documents. What problems are you solving with the product? What benefits have you realized? We design our wiring maps with Lucidchart, as well as "basic CAD".

AA

Asger A

10/25/19

5 out of 5

Best online charting service out there

What do you like best? I've tried MS Visio on desktop and also Draw.io but I must say that Lucidchart, again and again, seems like the better product through and through. They regularly add features and chart types to the service and the team price is not huge and it's a really good tool to have on any occasion What do you dislike? Not much really. The price? It can always be cheaper, but again I think you get a lot for your money, so not even that. Recommendations to others ...

Read more

AI

Administrator in Higher Education

10/24/19

5 out of 5

Great tool in my classroom!

What do you like best? I have my students use Lucidchart to create maps for programming projects, UML design for objected oriented programming and flowcharting. I have used it in CS classes I am taking for creating diagrams for networks. This product is so easy to use! What do you dislike? I haven't found anything I dislike. Some of my students can only create 3 diagrams but we just work around that. What problems are you solving with the product? What benefits have you realized? ...

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BB

Belal B

10/24/19

5 out of 5

Extremely useful

What do you like best? I like the availability of icons and the ease of use. One can easily navigate across large diagrams and it is very easy to get the hang of Lucidchart once you get to use it. What do you dislike? There are three main issues I wish would exist or be better: 1. Myself being a keyboard person, I would like it if there existed more keyboard shortcuts (e.g. for aligning icons with one-another). I feel like this would allow me to complete diagrams faster, since I am ...

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UI

User in Computer Software

10/24/19

5 out of 5

The best tools for your diagrams

What do you like best? Portable, easy to use and powerful. I use it everywhere from iPad, home and office computers. Intuitive and the templates give you the right starting point to express your ideas. The MapMind is my favorite one by far. What do you dislike? Some times the interface lost object references and it is necessary to reload the whole page. It doesn't happen very often and probably is related to some browser bug or something. What problems are you solving with the ...

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S

Samantha K

10/24/19

4.5 out of 5

Awesome!!

What do you like best? I love being able to create different kinds of charts and Lucidchart makes it so easy and you have so many different ways to create a simple or complex chart. What do you dislike? Sometimes it will reset something (could be my computer though) or kick me out of the system (very rarely) Recommendations to others considering the product: Highly recommend Lucidchart, especially if in a management or training position so you can easily show a timeline of ...

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AB

Alex B

10/23/19

5 out of 5

A great tool for organizations

What do you like best? The ease of use is great, and since it's web based, sharing ideas couldn't be easier. What do you dislike? No real complaints, though I would like it to be a little bit easier to customize the look of a chart. I recall that being easier in previous iterations. Recommendations to others considering the product: This is a great tool. It's very useful for organizing thoughts, and the various shape libraries make it flexible enough to fulfill many different ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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