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9.8

Spot Score

Lucidchart - Diagramming Software

Lucidchart Reviews in June 2026: User Ratings, Pros & Cons

Collaboration made simple for your organization.

4.2

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Lucidchart Reviews & Ratings

4.2

Very Good

Based on 4531 ratings & 356 reviews

Rating Distribution

Excellent

(267)

Very Good

(66)

Good

(9)

Poor

(3)

Terible

(11)

Spotsaas Editor’s POV

Lucidchart has garnered a loyal following for its intuitive interface, comprehensive collaborative tools, and plethora of features that streamline visual diagram creation. Users across various industries praise its ease of use, powerful integration capabilities, and time-saving benefits for team brainstorming and process mapping. One standout feature is its ...Read more

Lucidchart pros and cons

  • Lucidchart offers excellent customer service, including quick refunds and support.

  • Users appreciate the ease of collaboration and straightforward UI, making it user-friendly.

  • Lucidchart provides a wide range of features and templates, aiding in creating various diagrams.

  • The tool is praised for its flexibility, allowing for easy integration with other programs.

  • Some users experienced issues with billing, including being charged unexpectedly and needing to contact customer service for refunds.

  • There are complaints about the complexity of making urgent revisions and the occurrence of error messages when editing charts.

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Showing 111-120 out of 356

UI

User in Education Management

11/21/19

5 out of 5

Easiest way to visualize

What do you like best? Lucidchart allows me to in minutes, draft and share and collaborate designs of AWS architecture, process flow charts and timelines for roadmaps easily. What do you dislike? More shapes. If we could get more shapes that can be used in a narration of conversations for example that would be helpful as well as better augmentation of callout shape. Recommendations to others considering the product: It is a great tool for schools and tech companies alike. ...

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KA

Katie A

11/21/19

4.5 out of 5

Lucidchart is easy to use and gives my clients the visuals they need

What do you like best? I love that I can easily give a client a visual of a process workflow without having to articulate it with words. What do you dislike? I dislike the need for so many clicks. I probably need to dive deeper into the templates though. What problems are you solving with the product? What benefits have you realized? I’m using lucid chart for technology/human workflows. It’s easy to share a visual with another individual.

AS

Andrew S

11/21/19

5 out of 5

Great transition from Visio

What do you like best? Cloud collaboration, no more emailing Visio's around and trying to figure out which one is the latest. What do you dislike? I would like to see more industrial buildings and structures rather than just business offices. I do infrastructure design for some large industrial facilities and I may have to move this work to Bluebeam. Recommendations to others considering the product: If you are using Visio, ditch it and switch to Lucid charts, your life will be ...

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DC

David C

11/21/19

5 out of 5

Invaluable tool for communicating our development information to key clients

What do you like best? I love the clean intuitive interface. Everything is where you need it. The learning curve is short. I love that I can send diagrams to coworkers and clients for collaborative feedback directly on the diagrams rather than having them send email comments. It is also easy to organize files and use standard templates for different types of designs. What do you dislike? So far the only thing I don't like is that I haven't been able to keep a standard set of shapes so ...

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MH

Miles H

11/21/19

5 out of 5

Best Diagramming Software

What do you like best? Customizable icons are key. Working inside a large organization, having the ability to create a shared visual vocabulary accelerates understanding and development. It’s also easy to learn the basics and so simple to collaborate and share. What do you dislike? Issues with line snapping are common. Typically is is during the connection of objects spread across a diagram and the line snapping over other icons. What problems are you solving with the product? ...

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SD

Stuart D

11/21/19

5 out of 5

Comprehensive product with wide variety of pre-made widget libraries

What do you like best? Love the number of widget libraries from well-known services and domains (e.g., AWS, Mobile App Design). Love the interoperability with Visio. This is essential for engaging with highly regulated customers that must use on-prem/local tools. What do you dislike? Can be a bit sluggish, but likely more of an issue with the MacBook Air I was trying to run it on, versus the service itself. Kinda expected given its running over the web. The way my docs are filed ...

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UI

User in Biotechnology

11/21/19

5 out of 5

Great functionality and ease of use

What do you like best? I love how easy it is to share and collaborate, and I really appreciate all of the available templates that show how lucid chart can be leveraged to create content. What do you dislike? At first the user interface seems a little intimidating, so there is a small learning curve on getting familiar with the different tools as a whole. Not bad, but I think the user interface could be a little more user friendly. What problems are you solving with the product? ...

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UI

User in Internet

11/21/19

4.5 out of 5

Highly Recommended

What do you like best? Lucidchart is an intuitive and easy to use way to communication information quickly. You can build out a base diagram in a few minutes and share it with others for quick collaboration. What do you dislike? A few of the newer integrations are still a bit weak and could use some tweaking What problems are you solving with the product? What benefits have you realized? My team uses Lucidchart to put concepts to paper and look at the interaction between ...

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UI

User in Food Production

11/21/19

4.5 out of 5

Review of Lucid Carts

What do you like best? I like the pixel perfect snapping of the chart elements. What do you dislike? The design of the interface could be better and modernised Recommendations to others considering the product: Great tool, affordable. What problems are you solving with the product? What benefits have you realized? Various, planning, worklflows, wireframes etc.

MF

Marcus F

11/20/19

5 out of 5

LucidChart rocks - no ifs or buts

What do you like best? There's no doubt that LucidChart is a great tool, and here's why: *Creating a diagram of any sort is easy and intuitive *Collaborating with a friend or colleague is also super easy *Exporting to pdf or png is the easiest *Adding colors, images, screen mockups etc. is also very very easy What do you dislike? My only dislike is that its often a bit easy to select the wrong object on the diagram, and thus when you intended to move an object you end up ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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